Instructional Technology Sales Leader with an exceptional history of attaining substantial revenue and profit objectives. Broad-based technical and general management experience, coupled with tactical and strategic leadership to drive market growth and diversification. A clear understanding of organization dynamics, a skilled team builder and facilitator with proven strengths in capturing profit opportunities and developing action plans for
Instructional Technology Sales Leader with an exceptional history of attaining substantial revenue and profit objectives. Broad-based technical and general management experience, coupled with tactical and strategic leadership to drive market growth and diversification. A clear understanding of organization dynamics, a skilled team builder and facilitator with proven strengths in capturing profit opportunities and developing action plans for maximum return. Leads by example, coaches for success and accepts accountability for bottom-line results
Account Manager @ Overseeing western territory partnerships, outreach and special projects for Waterford Research Institute nonprofit. Focus is on serving education through cloud-deployed early learning curriculum tools.
Waterford Research Institute is a nonprofit research center dedicated to providing every child with the finest education through the development of high-quality educational models, programs, and software. Founded by Dr. Dustin Heuston in 1976, Waterford uses rigorous research to build award-winning, proven educational programs. Since creating the first educational videodisk, Waterford continues to progressively develop technology-delivered instruction. Today, Waterford Research Institute is an international leader in preschool through second grade blended programs for reading, math, and science, and has reached millions of children globally. From November 2013 to Present (2 years 2 months) Orange County, California AreaAccount Executive @ Directed sales in K-12 Education market with focus on digital solutions in urban, suburban and rural district settings.
Partnered with highest level of decision makers to present instruction and intervention solutions resulting in increased student achievement within the district.
Developed and marketed a solution for K-8 education market resulting in 70% market share.
Established team relationships with other Pearson partners to generate new business in the territory.
Developed relationships within all business areas of the education market from Superintendent to classroom teacher.
Exceeded sales quota six out of seven years.
Recognized as Top Account Executive in 2006 for highest percentage of goal
Generated 191% of quota by marketing a intervention solution for before and after school program.
Achieved Highest Percent of Q2 Goal 2008 - 476%.
Exceeded 2008 quota by 231%. From January 2005 to August 2013 (8 years 8 months) Large Account Manager @ Led team to achieve the highest and most consistent installation, as well as the highest service satisfaction among Pearson Digital Learning Regions.
Restructured regional territory to align the technical staff with the sales department resulting in increasing technical sales in the region by 5%.
Launched remote technical services in to increase customer satisfaction and increase gross margin in the region by 8%.
Created vendor relationships with different vendors throughout the business which streamlined processes and enabled team to implement solutions more smoothly and quickly.
Within 10 months, increased production levels of the engineers to close service calls within 4 days and installation calls within 10 days.
Guided the merger of two technical business divisions into one profitable division. From 2001 to 2003 (2 years) System Engineer @ Managed a wide array of large customer issues throughout the United States.
Developed and deployed automatic installation process for the West Palm Beach project resulting in 5,500 workstation installations 6 months ahead of the scheduled time within budget.
Created and maintained remote support for customers in the Western United States. These processes allowed continued high levels of customer satisfaction while reducing travel expenses.
Maintained a high level of customer satisfaction while monitoring and prioritizing existing and potential customers, and utilizing effective problem-solving techniques. From 1995 to 2001 (6 years)
Looks Thompson is skilled in: Educational Technology, Solution Selling, E-Learning, Account Management, Salesforce.com, Staff Development, Strategic Partnerships, SaaS, Strategic Planning, New Business Development, Product Management, Team Building, Direct Sales, Sales, Sales Management
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