Account Executive @ From March 2015 to Present (9 months) Greater New York City AreaAccount Manager @ Served as business development lead for VillageCare Home Care (CHHA), VillageCare Rehabilitation and Nursing Center (SNF/SAR), Occupational Health Services, and Community Care Management.
- Oversaw a staff of one Marketing Case Manager and four Peer Marketing Reps.
- Managed the
Account Executive @ From March 2015 to Present (9 months) Greater New York City AreaAccount Manager @ Served as business development lead for VillageCare Home Care (CHHA), VillageCare Rehabilitation and Nursing Center (SNF/SAR), Occupational Health Services, and Community Care Management.
- Oversaw a staff of one Marketing Case Manager and four Peer Marketing Reps.
- Managed the overall referral process and business growth from hospital accounts (NYP-Cornell & Beth Israel)
- Facilitated the development and launch of “Sub Acute at Home” pilot program at NYP-Cornell.
- Increased quality CHHA referrals from hospitals and community sources three-fold.
- Obtained linkage agreement between NYS Department of Corrections and VillageCare community care management to provide on-site evaluations and direct enrollment into care management services. From March 2013 to September 2014 (1 year 7 months) Greater New York City AreaAccount Manager @ Ensured account (NYP Weill-Cornell) achieved established goals relating to growth in referral/admission volume; developed and implemented strategic plans to achieve targeted growth across all assigned lines of business.
- Conducted sales calls, completed reports, activity logs and statistical reports to ensure that activities achieved stated goals. Suggested and implemented appropriate actions to correct discrepancies between targeted performance and results.
- Identified new areas of business within account and established specific processes to obtain referrals.
- Liaised with hospital staff on-site and in the surrounding community; educated customers about all services that MJHS offered through in-services, luncheons and events.
- Assured customer needs were met by receiving, investigating and responding to customer concerns as necessary; partnered with key customers to explore their needs and developed or improved programs for MJHS to meet them.
- Identified potential risk issues and contributing factors in all areas including patient care and safety and legal matters, as well as potential for adverse publicity; responsible for working with internal MJHS partners to ensure quality service of facility customers and their referred patients.
- Provided consistent communication effectively and efficiently with all MJHS staff concerning relevant matters; shared emergent or important information in a clear and concise manner within reasonable timeframe. From May 2010 to March 2013 (2 years 11 months) Greater New York City AreaAssistant Recruiter @ From April 2008 to January 2009 (10 months)
Bachelors, Communications @ Fairfield University From 2001 to 2005 Sara Gazzini is skilled in: Healthcare
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