Highly motivated professional, goal driven, strategic leader with 16+ years of experience specializing in multi store supervision where Passion, Inspirational Leadership and Excellence are core behaviors adopted to achieve and exceed goals and targets. Comprehensive understanding of success factors in every aspect of retail operations. Strong focus on team building and employee relations. Excellent leader who creates a team-oriented environment, which increases employee efficiency and productivity. Very active, aggressive in working toward objectives. Works well under pressure. Attended various sales and management courses throughout my career. My career is a history of achievement in a wide range of corporate functions.

Regional Director for Rona & Reno Depot @ From December 2014 to Present (1 year 1 month) Director Of Operations "GTA and Northern Ontario" @ From November 2013 to Present (2 years 2 months) Regional Operations Manager "GTA East" @ Supervised, developed and supported the store management teams in the region Acted as a liaison and first point of contact between the store network and the different corporate departments to resolve issues that arised. Establishd close relationships with the Sales Support team within the region. Worked in close cooperation with Store Managers in order to attain objectives on sales, productivity and profitability. Supported Store Management and dealers in the development of their store business plan also supported stores and finance in the budgeting process. Participated in the development, implementation and coaching on operational procedures. Analyzed and measured results on a consistent basis and took actions to improve stores' performance. Managed a P&L for a multi-unit Region. Developed, implemented and sustained new company wide initiatives. Lead managers with dignity and respect while ensuring the development of each individual. Visited stores and other RONA sites and facilities on a regular basis. From March 2011 to October 2013 (2 years 8 months) Store Manager @ Responsible for achieving budgeted sales and margins. Managed and analyzed sales. Carried out merchandising and plano-graphic duties in accordance with the purchasing department’s planning, and ensured follow-up and timely execution. Developed and maintained a positive, stimulating work environment between departments, by encouraging employees to take initiatives and contribute to team morale. Hired, trained, guided, motivated, evaluated and advised managers for them to reach maximum productivity and provide the best in customer service. Investigated, analyzed and corrected all reported inventory discrepancies. Oversee the physical inventory. Identified potential sources of inventory losses and implemented corrective measures as required. Promoted to Regional Operations Manager. From April 2010 to March 2011 (1 year) Operations Manager @ Responsible for achieving budgeted sales, margin and managing all expenses. Responsible for all location functions, activities and store employees. Ensured that customer service, merchandising, operational, safety and security standards are met. From November 2009 to April 2010 (6 months) Sales Manager @ Responsible for achieving contractor sales and margin objectives through the effective management of assigned resources to include Inside/Outside Contractor sales, Delivery, with emphasis on friendly customer service and sales performance. Ensures that all merchandise and operational activities take place on a consistent basis. Safeguards inventory and equipment assets through an on going zone maintenance program. Made recommendations to improve and enhance location merchandising and operational policies and procedures. Drove Commercial, Install and Special Order Sales to first in the Canadian Market. Received the Ring Award for achieving Fiscal 2008 Top and Bottom lines. Was chosen as Regional trainer for Sales Managers and was promoted to Operations Manager. From October 2008 to November 2009 (1 year 2 months) Zone Manager @ Designed and implemented programs that have improved operational efficiencies, profit margins, employee morale and sales revenues within diverse industries. Track record of driving business operations to profitability in turnaround and high growth situations. Responsible for ensuring all corporate merchandising standards are maintained on a daily basis. Responsible for overall safety, security, supervision, training, mentoring and scheduling of all assigned personnel. Was chosen as Inventory Captain to Lead the Inventory Team for the first Physical Inventory of the location and Lead the country by winning the first spot for Inventory Compliance and Preparation Score. Was promoted to Sales Manager. From October 2007 to October 2008 (1 year 1 month) General Manager @ Directed overall operations of Best Buy in Whitby. Managed and analyzed budget for operating expenditures. Responsible for conducting ongoing analysis to evaluate the efficiency and productivity of business operations which achieved more than $25 million annually. Tracked and analyzed business and Performance results. Achieved all key sales/productivity objectives established in the annual plans. Ensured the store provides a consistent level of Customer Care which exceeds company service standards by reinforcing standards through effective orientation, coaching and training. Maximized productivity through effective management of established strategies and efficient use of supporting tools. Ensured that the store’s visual presentation consistently meets the corporate visual standards. Effectively managed the employees through fair and equitable application of established policies and practices. Ensured that all Corporate Polices and Procedures are adhered to. Demonstrated effective leadership & promoted teamwork while respecting the company vision. Effectively managed the inventory through timely and efficient execution of company directives. Minimized loss through effective reinforcement of Loss Prevention Standards. From June 2006 to October 2007 (1 year 5 months) Business Manager @ Assisted in the New Store Opening of the Flagship location of the company in Canada “Bay and Dundas” (Recruited, interviewed, hired, trained and supervised staff members during NSO merchandising). Responsible for addressing Segment needs and developing marketing strategies to maximize sales volume. Engaging clients in a consultative sales interaction and Resolving problems that arise, such as customer complaints and supply shortage. Maintained Inventory control/level of merchandise, and responsible for markdowns (Identify slow sellers and assess needs for future merchandise. Worked with the HeadOffice to optimize business results and execute strategies. Tracked and analyzed business and Performance results. Developed action plan and Adaptive Operating Platform to reach goals and objectives. Worked with direct reports to address gaps to provide great customer shopping experience. Was chosen to represent Best Buy during the PS3 Launch and do media interviews. Was chosen as District trainer for Business Managers and was promoted to General Manager. From July 2005 to June 2006 (1 year) Sales Manager @ In charge of managing overall sales and operations of eight departments, which includes a $2 million inventory and an annual budget of ($20 million). Interviewed, hired, scheduled and supervised up to 70 staff members. Trained employees and monitored overall job performances to ensure accuracy and adherence to company’s policies and procedures. Facilitated Product Knowledge seminars for staff in order to educate them on new products and marketing strategies. Reduced employee turnover. Provided superior service to clients by responding to their requests, inquiries, suggestions and/or concerns, which resulted in repeated business. Interacted effectively with Buyers and Senior management/executives to communicate needs, to plan inventory levels and to increase sales volume. Surpassed sales budget and achieved significant profitability for the company. Was chosen to present my views for Sales Management training for Company wide training program. Was chosen as Most Valuable Manager for FY06. From July 2004 to July 2005 (1 year 1 month) Consultant @ Responsible for maximizing Business Machines sales volume, maintenance of inventory level and ensuring customer satisfaction. Supervised 10 employees and delegated responsibilities. Conducted training and development of the sales team for the purpose of introducing new products and motivation. Planned, Scheduled and Implemented the Store Re-flow of products. Received the president recognition Award for exceeding Staples high standards of quality and service. Won a contest in the district for the ability of driving sales and profitability (Hewlett Packard and Microsoft Canada) and was sent an all inclusive week vacation to Cuba. From October 2002 to July 2004 (1 year 10 months) Project Manager @ Led the sales cycle of the GSM training from initial client consultation through presentations, price negotiations and closings. Prepared and managed all aspects of the project life cycle. Planned, Scheduled and Coordinated the project ($4 million). Managed the purchasing cycle of all IT related equipments and increased profits by identifying more cost effective suppliers. Resolve issues and problems, as necessary to ensure that project deliverables are achieved per plan. Responsible for employees performance appraisal, salary review and training. Received the President Appreciation Plaque for the year 2001. From November 1999 to November 2001 (2 years 1 month) Implementation Coordinator @ Lead a team of 30 technicians and switch engineers to implement circuit work orders (CWO) to connect switches for various projects. Tracked, follow up and resolved CWO blocking issues to deliver end-to-end tested connectivity. Supervised Y2K de-loads and re-homes of all switches in addition to integrating new Lucent switches into the existing GSM network. Introduced and implemented quality improvement processes for CWO Implementation. Received Two recognition awards for the year 1999 for the outstanding Performance to the Wireless and Y2K Projects and was promoted to project Manager. From March 1999 to November 1999 (9 months) Sales Executive @ Prospected and developed a territory. Provided sales presentation and management of the central region. Planned and coordinated the market, customer visits and administered all aspects of customer service / support. Prepared Quotations, organized deliveries, followed up on outstanding orders and on payments in case of credit sales. Other day-to-day activities related to marketing of products and sales. Received numerous commendations for customer service quality and was chosen to represent Murata Technology and LexMark in two major exhibitions in 1999. Increased the business from 30 to over 100 accounts and overachieved a Sales Quota (SAR 5 Million). Received a certificate of achievement. From February 1997 to February 1999 (2 years 1 month)

Executive MBA Certificate, Altitude Program "John Molson School of Business" @ Concordia University From 2010 to 2012 Computer Science, Computers @ Notre Dame University From 1994 to 1997 Tassos Tsiris is skilled in: Brand Management, Business Development, Key Account Management, Retail, Merchandising, Sales Management, Team Leadership, Team Building, Management, Marketing Strategy, Sales, Sales Operations, Leadership, Training, Customer Satisfaction