A financially astute, customer focused sales professional with extensive international experience within engineering and automotive related disciplines. A track record of delivering measurable success through values based leadership and fact based decision making, a Certified Six Sigma Black Belt.
Using a visionary style of leadership, with strong communication and people skills is acknowledged for excellent organisation and planning.An inspirational leader who through honesty and delivering on commitments has a constant desire to learn, develop himself and others, whilst building long term and robust business relationships. Has a passion for achieving results, is a focussed decision maker, a problem solver who generates practical solutions and drives the business forward.
Interested in Director or Senior Management level positions with complete end to end business accountability.
steves20@hotmail.com
Director Key Accounts - Automotive and Industrial @ Leading and managing a multi national team of 9 Key Account Managers, 6 Key Account Support personnel plus a team of 5 Customer Service Specialists with responsibility for providing class leading container pooling solutions to key automotive OEMs including Jaguar Land Rover, Ford and General Motors and Tier 1 suppliers throughout Europe.
Successfully lead the team to achieve 5 multi year, multi million USD contract renewals within the first 12 months in role.
Restructured the team changing focus from account retention to "retention through growth", introduced new working practices with accurate reporting through CRM systems and sales pipeline management achieving a substantial forward pipeline.
Promoted to the Automotive Executive Team within 6 months of joining the business reporting directly to the European VP. As a key member of the Automotive Executive Team responsibilities also include contributing to the redevelopment and implementation of a new 5 year business strategy with a strong focus on achievement of challenging growth objectives and elimination of defects. From July 2013 to Present (2 years 6 months) Business Development Manager - Global OEMs @ Global position leading identification and winning of key global OEM accounts within materials handling, construction, agricultural and transport refrigeration sectors. From April 2012 to June 2013 (1 year 3 months) Peterborough, United KingdomRegional Sales Director @ Development of large scale multi million power generation projects (typically 100MWe) throughout the Middle East and South East Asia using medium speed prime movers burning diesel, heavy fuel oil or gas.
Projects could be either on equipment supply or full turn key basis through consultants, developers, government bodies or direct end users. From April 2010 to April 2012 (2 years 1 month) General Sales Manager @ Leading a multi national sales team of 11 account managers located in the UK, Germany, Italy, France, Holland and the USA managing major sector leading International direct OEMs in the agriculture, materials handling, marine, construction and electric power generation sectors.
Exceeded business plan targets each year whilst growing margins through a strong focus on understanding and delivering against customer requirements.
Key accounts included AGCO, ARGO, Claas, Manitou, Volvo, Lindner, Allam Marine (generators), Ghaddar etcetera. From January 2007 to March 2010 (3 years 3 months) Peterborough, United KingdomSales Manager @ Responsible for sales to key agricultural sector OEM's in the UK, USA and Italy.
Successfully recovered a failing relationship and secured long term business with one of the Italian OEMs and in doing so transitioned the account from Tier 2 to Tier 3 emissions compliant product through a structured New Product Introduction "NPI" and project management project. From January 2005 to January 2007 (2 years 1 month) Peterborough, United KingdomKey Account Manager @ From January 2004 to January 2005 (1 year 1 month) Peterborough, United KingdomCertified Six Sigma Black Belt @ From January 2002 to December 2003 (2 years) Peterborough, United KingdomProduct Marketing Manager - Aftermarket @ From January 2001 to January 2002 (1 year 1 month) Corporate Business Manager @ From January 1993 to January 2001 (8 years 1 month) Peterborough, United Kingdom
Post Graduate Diploma in Management, Distinction @ The Nottingham Trent UniversitySix Sigma Black Belt, Certified @ Caterpillar University Stephen Smith MCMI DMS PGDip is skilled in: Six Sigma, Business Development, Negotiation, New Business Development, Sales, Business Planning, CRM, Product Development, Sales Management, Management, Account Management, Key Account Management, Marketing Strategy, Product Marketing, Leadership