Marlene Kreidler, MA, SPHR Executive Consultant – Public Speaker – Leadership Development – The Birkman Method Consultant Marlene's career in human resources and leadership development began in the early 1990s in Latin America. After moving to the U.S. she gained considerable experience in higher education and the healthcare industries, achieving exceptional results in each field. Marlene is fully bilingual in English and Spanish and has reading comprehension of German and French. She has worked in multicultural environments and assisted individuals and corporations understand and better relate to differences in cultures. She earned a Master’s Degree in Leadership from Andrews University in Berrien Springs, Michigan, graduating with honors. She became a Senior Professional in Human Resources in 2004 and was recertified in 2014. Marlene is a Certified Birkman Consultant, and Complete Health Improvement Program (CHIP) Consultant. Marlene has been a public speaker in Latin America, North America, Europe and Africa –including the US, Alaska, Canada, Mexico, Bolivia, England, and Nigeria. Several international organizations have invited Marlene to present topics related to human resources, change management and multicultural understanding. She has been an adjunct faculty teaching human resources' undergraduate courses. As a seasoned professional in human resources and leadership development, Marlene has a calling to serve, train, coach, mentor, and assist leaders in achieving excellence, and individuals to discover and maximize their God-given talents. How can Marlene add value to your organization? • The Birkman Method Consultant • Public Speaker • Leadership Development • Talent selection to maximize retention Personal traits: • Visionary, results-oriented leader • Customer-centric decision maker • Innovative problem solver • Collaborative, approachable communicator • Influencer of positive change • Educator, mentor, coach

Director, Human Resources & Business Development @ From March 2015 to Present (10 months) Executive Human Resources Consultant @ From September 2014 to Present (1 year 4 months) Chattanooga, Tennessee AreaConsultant: Human Resources-Wellness-Leadership Development @ I serve small and medium-size businesses assisting them with their human resources management needs. Visit our website at http://kreidler-consulting.com/ From May 2012 to Present (3 years 8 months) Chattanooga, Tennessee AreaEmployee Relations @ Partner with directors and managers of all clinical non-nursing areas and physician practices. From June 2013 to July 2014 (1 year 2 months) Chattanooga, Tennessee AreaWellness Manager @ From July 2011 to April 2012 (10 months) Dayton, Ohio AreaOperations – Finance – Human Resources Consultant @ An Ornamental Horticulture and Landscape Design Enterprise Business consultant responsible for the restructuring of the organization • Create all human resources processes and procedures, ensuring legal compliance • Revamp a new accounting and financial system to provide timely and accurate financial data to key executive • Boost an extensive marketing campaign and enhance the company visibility and market share From April 2011 to July 2011 (4 months) Executive Director Human Resources and Leadership Development @ Led all Human Resources, Leadership Development and Employee Health Services functions for the hospital throughout a period of high growth. Responsibility for the Center of Management and Leadership Excellence and Frontline Managers Academy. • Effectively managed the integration of a 100-employee outpatient clinic, ensuring certifications and compensation plans were in place for all new hires within five weeks. • Protected revenue stream by gaining approval by the Center for Medicare / Medicaid Services (CMS) and managing complex application processes. • Met 100% of compliance requirements with two external surveys: The Joint Commission (TJC) and CMS, through the implementation of quality processes and effective communication. • Delivered $440,000 in annual savings by reviewing, proposing and implementing changes in healthcare and dental plans, eliminating an underperforming plan. • Reduced workers’ compensation costs $389,000, a 70% reduction from the previous year, by analyzing claims and adjusting vendor contracts. • Significantly improved management quality by creating the Center for Management and Leadership Excellence, a leadership training institute for senior leaders, directors and managers. For additional information please visit my web-profile at http://www.webprofile.info/mkreidler From March 2008 to February 2011 (3 years) Human Resources Regional Director, Washington, DC @ A nonprofit international development organization. Directed all Human Resources functions for the organization's East Coast division, including offices in Washington, D.C., New York, Philadelphia, Chicago and Virginia. • Led all hiring processes of a very specialized profit center, increasing the center's highly technical labor force 50% and boosting cost center revenues by 17%. • $36 million increase in projects achieved within two years of integrating two conflicted offices and peacefully building excellent internal and team relationships. • Smoothed the hiring and transfer of company international staff by obtaining U.S. employment authorizations by the Bureau of Citizenship and Immigration Services. From March 2006 to March 2008 (2 years 1 month) Executive Director of Human Resources @ A nonprofit University based in Takoma Park, Maryland. Led the Human Resources division through the strategic, operational and administrative initiatives during a critical repositioning period. • Fully implemented a new Human Resources and Payroll Information system, positively impacting 1,200 individuals within three months. • Created a learning environment that supported established performance goals, promoting a culture of excellence and providing continuous training and development workshops. • Defined or updated more than 100 job descriptions, followed by classification, evaluation and job placement into appropriate salary ranges within three months. • Ensured internal equity by successfully developing and implementing a new wage scale for exempt and non-exempt employees. • Led the successful creation and implementation of a key performance evaluation system for non-managers, assisting employees to pave a career path based on realistic objectives and action plans. • Reduced the overall salary budget 8% while simultaneously increasing employee morale by spearheading the launch of several employee recognition programs. • Fully revised company employment policies, updating employee handbook to comply with Federal and State laws. From February 2003 to February 2006 (3 years 1 month) Associate Director of Human Resources @ A University located in Berrien Springs, Michigan. Fully supported the Human Resources Director to lead all HR functions for the University. • Maximized the use of Human Resources Information Systems and implemented automated process to increase efficiency and accuracy in routine processes. • Saved $280,000 in insurance payments by analyzing and eliminating inconsistencies and overpayments to the healthcare plan carrier. • Ensured company compliance with international taxation regulations for non-immigrants represented by approximately 104 nations. From December 1998 to February 2003 (4 years 3 months)

Master of Arts (M.A.), Leadership and Human Resources, 3.98 @ Andrews UniversityBachelor's degree, Organizational Management @ Bethel CollegeHigh School Diploma, High School with Honors @ Bolivan German School - Colegio Aleman Santa Cruz, Bolivia Marlene Kreidler, MA, SPHR, SHRM-SCP is skilled in: Strategic Leadership, Public Relations, Compensation & Benefit, Career Development Coaching, Team Leadership, Microsoft Excel, Teamwork, Social Networking, EEO, Career Development, Workforce Development, Volunteer Management, Applicant Tracking Systems, Project Planning, Organizational Design