• Excellent spoken and written communication skills • Quick learner with ability to rapidly gain in-depth knowledge • Excellent Interpersonal skills • Motivated, goal oriented, persistent and skilled negotiator • Prime cross department communication and relationship skills • High level of initiative and work well in a team environment • Prompt, responsive, responsible and friendly approach to customers

Sales Manager @ From February 2014 to Present (1 year 9 months) Key Account Manager @ To ensure that customers’ expectations are met with the deliverables and services as well as represent customers’ needs and goals within the organization. In addition, build relationships with customers to encourage new and repeat business opportunities. From August 2011 to Present (4 years 3 months) Academy @ Telepo Academy helps our clients, service providers and telcos to become successful when going to market and then all through the Telepo business cycle. The purpose is to eliminate obstacles and raise awareness on issues that can become a bottleneck. As part of my responsibility, I manage the planning, implementing and leading of the training courses based on customer needs. From November 2010 to November 2012 (2 years 1 month) Support Engineer @ • Responsible for technical training and education for our partners and service providers • Implementing and managing Training and Certification program • Analyze and resolve customers problems escalated from the 2nd line support • Providing initial product overview/demonstration to new customers From July 2008 to November 2010 (2 years 5 months)

MSc, IT Management @ Kungliga tekniska högskolan From 2006 to 2008 BSc, Software Engineering @ Technical University of Budapest From 2002 to 2006 Yalda Zohrehnejad is skilled in: SIP, Unified Communications, Telecommunications, Mobile Devices, VoIP, SaaS, Service Delivery, Integration, Telephony, GSM, IP, Cisco Technologies, Product Management, Cloud Computing, Scrum, Call Centers, Entrepreneurship, Management, Pre-sales, Networking, Managed Services, Mobile Communications, TCP/IP, Account Management, Project Management, Business Development