Over 12 years of experience in full life cycle of software development involving analysis, design, development, deployment, testing and maintenance of application software in web based distributed enterprise architecture. Proven ability to conduct accurate needs analysis, solve problems, assess technical capabilities, conduct strategic planning, build and motivate teams, and manage projects.

Senior IT Specialist @ Support the team’s availability goals by providing production support and backup teammates throughout the year. Successfully achieved 99.97% availability goal and 98% change success goal for the year. Respond promptly to all production issues and inquiries and resolved all issues in a timely manner. Provide technical direction and oversight to the team for the Nominations system rewrite project. The project is utilizing new technologies. Played fundamental role in evaluating, selecting and implementing new technologies. Contribute to a positive work environment through a willingness to help teammates and commitment to the success of the team. Fulfilled several different roles on several project development teams. As a technical architect introduced new technology to the department, most recently during the Nominations rewrite and Websphere upgrade projects. Responsible for the evaluation and selection of development tools introduced during the year. Continued to demonstrate a strong customer focus throughout the year and continues to have excellent relationships with the customers. Strengthened and broadened relationships with customer by working closely and diligently with new customers. Leveraged technical and interpersonal skills to translate complex business requirements into sound technical solutions. From December 2010 to Present (5 years 1 month) Greater Omaha AreaIT Specialist II @ Lead the evaluation of user requests or design specifications for new or modified application functionality and estimate efforts required. Analyze, design, code, test, document, implement and maintain application changes. Lead the effort to provide technical support to system owners as well as other information technology groups to help ensure effectiveness of information technology systems in enabling Northern Natural Gas customers to conduct day-to-day businesses. The support includes, but is not limited to, answering customer questions, interpreting system functionalities, completing data requests, making emergency fixes and performing other critical support functions. Lead the effort to collaborate with end users to analyze and develop business requirements for business application enhancements and problem resolutions. Provide guidance and direction to team members as necessary in the completion of assigned projects. Participate in on-call rotation, including after hour and weekend support. Provide technical input to assist in development of project planning. Perform additional responsibilities as requested or assigned. From March 2007 to November 2010 (3 years 9 months) System Engineer @ • Developed and maintained instant game management system for Montana, Nebraska and Idaho lottery each having different system specification based on unique business logic. Technologies involved were Oracle Procedures, VB.net, C#, XML and Business Objects XI. • Designed and developed Automated UPS Ordering system using XML messaging and C#. System involves ability to automatically generate UPS Label, Void Shipment and Track Shipment. • Respond to production problems, serving on ‘on-call’ basis. • Review System Specification for new system functions based on client’s business needs. • Complete redesign of Customer support application. • Maintenance of business intelligent system based on data warehouse developed in Oracle. • Maintaining Nebraska Lottery Website (nelottery.com). Website is based on Apache’s XML web server. Developed content management system where a non technical person can perform day to day task with little or no intervention of technical staff. From September 2004 to March 2007 (2 years 7 months) Lincoln, Nebraska AreaResearch Assistant @ Working under the assistant of Dr. Victor Winter. Main task is to develop an IDE for HATS (High Assurance Transformation System) in Java which will be portable across different platform, mainly on Windows and UNIX. I was also a part of the research team of Dr. Winter doing research on Program Transformation. From January 2002 to August 2004 (2 years 8 months) Software Engineer @ Design, implementation and deployment of software for desktop and Palm hand-held devices. Developed coding guidelines and standards. More specifically technologies used were C++, Visual Basic and XML. From September 2001 to December 2001 (4 months) Software Developer @ Worked as a Java Developer and assisted in Design and Implementation phase of Software products. Also Worked in JSP and Perl on web based projects. From August 2000 to August 2001 (1 year 1 month)

Master's degree, comput @ University of Nebraska at Omaha From 2002 to 2004 B.E, Computer Systems @ NED University of Engineering and Technology From 1995 to 1999 HSC, Science @ S.M.S Aga Khan School From 1984 to 1992 Shiraz Hussain is skilled in: XML, Java, Groovy, JSP, Spring, Spring Webflow, Hibernate, RESTful WebServices, JMS, Eclipse, IBM Rational Tools, WebSphere Application Server, Jenkins, Gradle, Ant