Branch installation Manager @ I lead a team that is resposible for OR/ WA/ ID for The Home Depot Exteriors. P&L responsiblity for this area. For all the At Home Services installed products. From October 2008 to Present (7 years 3 months) Branch Installation Manager / @ Responsible for hiring and managing Field Supervisors, Project Coordinators, Field Inspectors for defined territories or products. Also responsible for ensuring results meet and exceed performance standards and metrics relating to timely completion of jobs, minimal service issues and installing 100% of backlog within the branch. The Branch Installation Manger is also responsible for installer capacity and quality installations. From November 2006 to October 2008 (2 years) General Manager @ Responsible for all sales, marketing and operations for National Service Company. Services included Store HVAC, General Maintenance, Janitorial, Building and Grounds. Provided service through third party (sub) contractors and in house crews. Primary operations executive. Full P&L responsibility. From August 2004 to October 2006 (2 years 3 months) VP Business Development, @ (Feb 2001 – Aug 2004) Responsible for marketing and sales departments at a national service company. Responsible for brand awareness and direct marketing through trade shows, advertisement and personal visits to potential and existing clients. From February 2001 to August 2004 (3 years 7 months) Director of Operations @ Responsible for all facets of operations and administration including office staff, contractors, supplies, facilities, warehouse operations and field representation in multiple states where ICM operated. Developed and implemented standard operating procedures that improved efficiencies, sped delivery of services and increased customer satisfaction and profitability. Worked extensively with key client base after sales to ensure level of service was exceeding expectations. Many clients were major US retail and commercial firms, where the decision maker for our contract was either an EVP or C level. From September 1996 to February 2001 (4 years 6 months) Marine @ Recon team member/ Recon Team Leader
Squad leader / platoon Sgt
Chief instructor CQB
2nd recon
1st Marines 3/1 India
Marine barracks Guam
Mare Island
TAD USS Abe Lincoln
TAD USS Thomas Jefferson
TAD USS seahorse
8th Marines From 1981 to 1992 (11 years)
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services, 3.5 @ Orion university From 1992 to 1999 Nicholas McGowan is skilled in: Account Management, Negotiation, Sales, Budgets, Forecasting, Microsoft Excel, Project Management, Building Materials, Business, Sales Operations, Millwork, Inventory Control, Merchandising, Income Statement, Recruiting