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Simon Gregg

Online Customer Fulfilment Operations Director Tesco.com Grocery Home Shopping,Tesco Direct and F&F

Vice President - Online Grocery Home Shopping at Asda

Flackwell Heath, Buckinghamshire, United Kingdom

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Simon Gregg's Email Addresses & Phone Numbers

Simon Gregg's Work Experience

Tesco PLC

Online Customer Fulfilment Operations Director Tesco.com Grocery Home Shopping,Tesco Direct and F&F

February 2015 to Present

Tesco PLC

Online Operations Director, Tesco.com Grocery Home Shopping

2012 to February 2015

Tesco PLC

Tesco Extra Format, Lead Online Dotcom Manager

January 2012 to August 2012

Simon Gregg's Education

Manchester Business School

Executive Development Programme Business Administration and General Management

Institute of Grocery Distribution (IGD)

Diploma in Grocery Distribution Retail Management Distinction

Douay Martyr's Comprehensive

1986 to 1988

Simon Gregg's Professional Skills Radar Chart

Based on our findings, Simon Gregg is ...

Personable
Outgoing
Traditional

What's on Simon Gregg's mind?

Based on our findings, Simon Gregg is ...

52% Left Brained
48% Right Brained

Simon Gregg's Estimated Salary Range

About Simon Gregg's Current Company

Tesco PLC

Member of the Online Leadership team, covering the 3 mainstream online channels; - Tesco.com Grocery Home Shopping - Tesco Direct - Tesco F&F - clothingattesco.com Responsible for the Operational performance and compliance across all 3 channels in our £Multi-Billion, Multichannel business. Managing the business strategy across all online stores in the UK/ROI, improving and simplifying customer experience,...

Frequently Asked Questions about Simon Gregg

What company does Simon Gregg work for?

Simon Gregg works for Tesco PLC


What is Simon Gregg's role at Tesco PLC?

Simon Gregg is Online Customer Fulfilment Operations Director Tesco.com Grocery Home Shopping,Tesco Direct and F&F


What is Simon Gregg's personal email address?

Simon Gregg's personal email address is si****[email protected]


What is Simon Gregg's business email address?

Simon Gregg's business email addresses are not available


What is Simon Gregg's Phone Number?

Simon Gregg's phone +44 ** **** *379


What industry does Simon Gregg work in?

Simon Gregg works in the Retail industry.


Who are Simon Gregg's colleagues?

Simon Gregg's colleagues are Steven Li, Gina Booth, Jason Collins, Joanna Stenhouse, Tim Scott, Joanne Ball, Emma Atkinson, Jake Lee, Matthew Baker, and andrew robinson


About Simon Gregg

📖 Summary

Highly experienced Online Retail Director who has successfully led large groups of multi channel stores across the UK and Ireland. Experience in project management, customer insight, stakeholder engagement and managing strategy in a matrix business. Passion for innovation, exceeding customer expectation, and delivering through people. Expertise across Online, stores, customer propositions, and leading change.Online Customer Fulfilment Operations Director Tesco.com Grocery Home Shopping,Tesco Direct and F&F @ Member of the Online Leadership team, covering the 3 mainstream online channels; - Tesco.com Grocery Home Shopping - Tesco Direct - Tesco F&F - clothingattesco.com Responsible for the Operational performance and compliance across all 3 channels in our £Multi-Billion, Multichannel business. Managing the business strategy across all online stores in the UK/ROI, improving and simplifying customer experience, and delivering market share growth. Working cross functionally to introduce and improve multi channel shopping options across stores, creating solutions for ever changing customer expectation, colleague needs, rapid growth. Delivering stretching Customer/Operational/Financial targets, while adapting the operating model to simplify processes for the 30000+ colleagues that work across these channels in the UK/ROI. Other streams include; - Dropship business growth supporting GM Online - Capacity options for future Online growth, and seasonal variances - Communication and training across all channels - Scheduling and routing of the largest commercial vehicle fleet in the UK and Ireland - Leading 3rd party relationships for vehicle design, production, maintenance and performance - Industry leading legal compliance and driver training/safety programmes From February 2015 to Present (11 months) Online Operations Director, Tesco.com Grocery Home Shopping @ Member of the Grocery Home Shopping Online Leadership team, responsible for the Operational performance and compliance within our £Multi-Billion, Multichannel business. Delivering stretching Operational and Financial targets as a result of high focus on the Customer Experience, balanced with the operational capability across the entire Tesco estate. Leading Improvement Streams and Change Management streams across the stores in the UK and Ireland. Identifying performance opportunities, current business trends, and how to simplify the operating model for the 25000+ Grocery Online colleagues. Other streams within this role include; - Securing future capacity requirements for the Grocery Home Shopping Online business - Scheduling and routing of the largest commercial vehicle fleet in the UK and Ireland - Vehicle design and production of both current day and future vehicle requirements - Maintenance and Contract Management, along with contract negotiation for the vehicle fleet - Protecting the brand through Industry leading legal compliance, driver training/safety programmes - Supporting the Retail Leadership team through store re-models/new store openings - Leading the training and communication channels for the Online colleagues and stores From 2012 to February 2015 (3 years) Tesco Extra Format, Lead Online Dotcom Manager @ Working within the Retail Director Leadership team, supported the operational performance and growth of the Grocery Home Shopping Online business in 130 Extra Hypermarkets. Successful collaboration across Retail and Support Office functions, in order to drive substantial double digit growth and significant online sales upwards of £1BN From January 2012 to August 2012 (8 months) London Extras Strategy Manager @ Led an Operational Change Programme stream across 21 Extra Hypermarkets in and around London, with annual sales of over £1BN. This was the foundation of a business improvement programme to significantly step change the operational output and financial stability of a group of stores that had a legacy of challenging and volatile performance. The success of this role depended on recognising and adapting work streams and approach to the differences in London across significantly high turnover per sq ft stores, cultural diversity, high labour turnover business units. From January 2011 to December 2011 (1 year) London, United KingdomStore Manager @ Managed 7 challenging London stores, including the opening of the new store in Kennington Vauxhall. My final store privilege was to lead the team in Slough Extra, at the time, one of the largest Hypermarkets in Europe with upwards of 700 colleagues. This business had annual sales of £120M, across a 110k sq ft store. Delivered stretching financial and operational targets throughout all of the stores listed. 2008-2010 : Slough Extra 2007-2008 : Purley Extra 2005-2007 : Hayes Extra 2004-2005 : Brent Cross Superstore 2002-2004 : Wembley Superstore 2000-2002 : Kennington Vauxhall New Superstore 1998-2000 : South Tottenham Superstore From January 1998 to December 2010 (13 years) Fresh Food Group Manager @ Programme role, to drive continuous improvement within the fresh foods business (Operational Excellence, Quality Enhancement, Customer Experience) across a group of 25 challenging London stores. This role covered all fresh foods including 'Hero' departments Instore Bakery, Delicatessen, Specialist Counters. From July 1997 to December 1997 (6 months) London, United KingdomRegional Systems and Business Manager @ Leading the financial performance in a group of 25 challenging stores. Overall P&L performance, achieving stretching targets, across Sales, Stock Loss, Shrink, Payroll Management, Productivity, Seasonality. From October 1996 to July 1997 (10 months) London, United KingdomChange Programme Manager @ Led project streams within a group of stores to address operational opportunities. Supported the implementation of Change Management processes. Programme role in partnership with Capgemini From January 1996 to October 1996 (10 months) Various Store Senior Team Manager Roles @ Deputy Store Manager Customer Service Manager Fresh Trading Manager Grocery Trading Manager Night Trading Manager From January 1988 to December 1995 (8 years) Executive Development Programme, Business Administration and General Management @ Manchester Business SchoolDiploma in Grocery Distribution, Retail Management, Distinction @ Institute of Grocery Distribution (IGD)Douay Martyr's Comprehensive From 1986 to 1988 Simon Gregg is skilled in: Multi-channel Retail, Retail, Store Management, Customer Experience, Time Management, Profit, P&L, Visual Merchandising, Merchandising, Management, Forecasting, Inventory Control, Inventory Management, P&L Management, Team Leadership


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In a nutshell

Simon Gregg's Personality Type

Extraversion (E), Sensing (S), Feeling (F), Judging (J)

Average Tenure

3 year(s), 2 month(s)

Simon Gregg's Willingness to Change Jobs

Unlikely

Likely

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