Mildred Black's Email Addresses & Phone Numbers

Senior Human Resources leader with over 15 years of demonstrated leadership experience in human resources, operations and business development. Proven strategic and relational leader with extensive background in spearheading enterprise-level initiatives, designing processes and policies, and developing high performing, results-oriented teams. Possesses a broad knowledge of Human Resources management including consulting, employee relations, HR shared services center,...

Senior Human Resources leader with over 15 years of demonstrated leadership experience in human resources, operations and business development. Proven strategic and relational leader with extensive background in spearheading enterprise-level initiatives, designing processes and policies, and developing high performing, results-oriented teams. Possesses a broad knowledge of Human Resources management including consulting, employee relations, HR shared services center, regulatory compliance, training development, talent acquisition, talent management, benefits administration, leave administration, accommodations, personnel records and HR information systems. Excellent ability to lead strategies for workforce planning and development, talent acquisition, succession planning, and talent management. Exceptional skills in employee relations and conflict resolution. Certified Targeted Selection® interviewer and The 7 Habits of Highly Effective People™ facilitator. Specialties: Strategic Planning; Operational Improvement; Change Management; Public Speaking; Recruitment Branding; Administration; Policy; Program Development and Management; Project Management; Human Capital Planning and Development; Training and Facilitation; Talent Management; Human Resource Management; Organizational Behavior; Strategic Talent Acquisition; NegotiationHR Director, Operations @ Sets the strategic direction for HR operations with direct oversight for employee relations, HR policies and procedures, regulatory compliance, HR Service Center and HR Consulting. + Oversees regulatory compliance of HR standards in accordance with accreditation guidelines under The Joint Commission; federal laws (Department of Labor, Equal Employment Opportunity Commission, etc.); and state law. + Improved customer service, access, and consistency in support by implementing an HR shared service center as the single point of contact in support of over 4700 employees across three facilities + Realized over $70K in annual savings for unemployment compensation costs by refining operating procedures + Developed and introduced organizational training courses for leadership support for Performance Management, Positive Discipline, and Wage and Hour Compliance + Improved access and security for over 4300 employee records by leading the systematic conversion of paper employee records to electronic images From 2011 to Present (4 years) Tuscaloosa, Alabama AreaDeputy Director of Human Resources @ Directed human resources operations for an organization of over 1800 employees. Led strategic workforce planning and development efforts for the Agency. Managed and served as the primary for the employee relations function. Provided oversight for recruitment, employee on boarding, transactions, benefits, job classification, compensation, performance management and employee exit processes. Facilitated training and development classes. +Led strategic workforce planning, facilitating strategy development with the human resources team and winning buy-in from the executive team. Engaged cross-functional work streams comprised of key stakeholders throughout the organization. Led strategic workforce development efforts, focusing on talent acquisition and talent management. +Led the development of performance-based standard operating procedures, such as talent acquisition, exit practice, workers’ compensation, health and flexible benefits administration, and on boarding +Received accolades from staff on delivery effectiveness as facilitator of The Seven Habits of Highly Effective People™ Opportunities were centered on talent acquisition, culture enhancement, and process improvements in human resource operations. Focus areas included branding, strategic workforce development, talent management through manager engagement, performance-based standardized operating procedures, and building a strong web platform for talent management and acquisition. From 2009 to 2011 (2 years) Atlanta, GAEMBA 2010 Cohort @ Accelerated MBA program designed to propel high-potential mid- to upper-level managers or entrepreneurs to the next state of their career. From 2009 to 2010 (1 year) Human Resources Operations Project Director @ Managed enterprise operational projects including planning, progression, deliverables and completion within a set timeline, cost and quality standard. Maintain client relationships within a matrix reporting structure. Provided decision support to the Chief Operating Officer. + Managed implementation of the Kronos® Workforce Timekeeper™ application, including project management, vendor management, and budget oversight. Effectively managed the full project lifecycle with requirements definition, solution build, testing, policy revision, training, issues management, and implementation. + Leveraged experience in consulting, project management and Targeted Selection® to lead the development and implementation of one of the state of Georgia’s first succession planning development programs, resulting in 80% promotion success rate + Partnered with the State Personnel Administration in the development and validation of the State’s Competency Model Healthcare Operations + Led the development, testing and deployment of an Agency-wide Business Continuity Disaster Recovery plan From 2007 to 2009 (2 years) Owner and Manager @ Successfully developed and managed a small business that specialized in full-service finishing for commercial and residential new construction projects. + Leveraged experience in business development, human resources, operations and accounts payable to build a brand, secure contracts, and employ over 25 people, providing finishing services on major projects. From 2007 to 2009 (2 years) Practice Manager @ Managed the day-to-day administrative and clinical operations for a pediatric primary care and subspecialty outpatient practice with over 25K patient visits per year. Position replaced with Clinical Manager in 2007 restructuring. + Re-engineered the nurse provider patient care model for the outpatient clinic, resulting in more efficient process From 2006 to 2007 (1 year) Accounts Payable Manager @ Managed operation of the Accounts Payable area, including staff supervision, payment processing, analysis, fiscal and tax reporting and process improvement. From 2005 to 2006 (1 year) Business Operations Manager @ Managed business operations, patient access. Supervised over 25 patient access staff for outpatient medical/surgical clinics. Managed corporate patient care projects to improve processes and optimize financial performance. Served as the primary decision support consultant for the Patient Care Division and liaison between Finance/Accounting and Patient Care for budget processes and analysis, revenue enhancement, and expense control. + Directed the patient supply charge implementation project for corporate nursing areas, defined process and wrote the P&P for charge reconciliation. + Initiated and implemented a revenue enhancement plan for corporate nursing, including revenue cycle education, Pyxis utilization review and re-education, proactive charge auditing. + Designed, developed, and implemented a daily productivity management tool (DPMT) to help clinical managers manage productivity based on volumes + Performed the Emergency Room throughput analyses resulting in emergency room process re-design + Leveraged human resources background to manage the strategic planning and implementation of the reduction in force for clinical departments From 2001 to 2005 (4 years) Senior Business Development Consultant @ Performed financial analytics and information management for the business development team of an international supply chain software company. From 2000 to 2001 (1 year) Business Development Consultant @ Consulted community healthcare organizations on patient accounting software systems, including needs assessment, providing demonstrations of the functionality, features and benefits of patient management and electronic medical records systems. + Consulted clients on patient accounting software for +$1M engagement; wrote and negotiated technical cost proposals, including software, hardware, services and maintenance From 1999 to 2000 (1 year) Human Resources Manager (Executive Team Leader) @ Managed the recruiting, hiring, training, scheduling, payroll processing and benefits coordination for staff of +100 employees in a retail environment. Managed salaries budget of over $1.5M. Responsible for managing store operations 15% of the time. Accountable to Director of Operations for employee satisfaction scores, vacancy rate and retention ration. From 1998 to 1999 (1 year) Executive Master, Business Administration @ Georgia State University - J. Mack Robinson College of Business From 2009 to 2010 Bachelor of Science, Commerce and Business Administration, Financial Management @ University of Alabama From 1992 to 1998 Mildred Black is skilled in: New Business Development, Strategic Planning, Cross-functional Team..., Change Management, Process Improvement, Leadership, Team Building, Healthcare, Policy, Program Management, Budgets, Project Management, Management, Training, Recruiting, Talent Management, Strategy, Employee Relations, Human Resources, Performance Management, Employee Training, Leadership Development, Customer Service, Employee Benefits, Business Development, Analysis, Coaching, Talent Acquisition, Vendor Management, Public Speaking, Management Consulting, Personnel Management, Business Process..., System Administration, HRIS, Negotiation, Workshop Facilitation, Onboarding, Benefits Administration, CRM, Conflict Resolution, Mergers & Acquisitions, Team Leadership, Contract Negotiation, Workforce Planning, Payroll, Succession Planning, Project Planning, Deferred Compensation, Organizational...