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Julie Durham


Chief Technology Officer - UnitedHealthCare

Greater Minneapolis-St. Paul Area

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Julie Durham's Email Addresses & Phone Numbers

Julie Durham's Work Experience

GE Power Systems


2001 to 2002

Schenectady, NY

UnitedHealth Group

SVP / CTO of Software Engineering

Greater Minneapolis-St. Paul Area

UnitedHealth Group

Vice President of Software Engineering

September 2016 to February 2019

Greater Minneapolis-St. Paul Area

Julie Durham's Education

Rensselaer Polytechnic Institute

Bachelor of Science (B.S.), Information Systems, Finance

1998 to 2002

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About Julie Durham's Current Company

GE Power Systems


Frequently Asked Questions about Julie Durham

What company does Julie Durham work for?

Julie Durham works for GE Power Systems

What is Julie Durham's role at GE Power Systems?

Julie Durham is Finance

What is Julie Durham's personal email address?

Julie Durham's personal email address is d****[email protected]

What is Julie Durham's business email address?

Julie Durham's business email addresses are not available

What is Julie Durham's Phone Number?

Julie Durham's phone (416) ***-*331

What industry does Julie Durham work in?

Julie Durham works in the Information Technology and Services industry.

Who are Julie Durham's colleagues?

Julie Durham's colleagues are Ghislain Youdom, osama muwais, Shannon Morisako, Kenneth Powell, Saurabh Patil, Zeinab Roz, Monika Romain, Ginny Howell, Patty Garza, and Chuck Stevens

About Julie Durham

📖 Summary

Finance @ GE Power Systems GE POWER SYSTEMS, Schenectady, NY From 2001 to 2002 (1 year) Schenectady, NYSVP / CTO of Software Engineering @ UnitedHealth Group Part of UHG’s Senior Leadership team with CTO / CIO Responsibility for Optum Payment Integrity, Optum Connect, Optum Enterprise Analytics and AI Platforms for UHGLeading a modern Software Engineering organization of ~1000 Engineers supporting multiple lines of business that deliver +$4B of revenue annually. Progressively larger roles leading commercial DevOps teams, and delivering the cloud modernization of 90+ products. Created the first Optum engineering teams in Dublin. Built out Technical Product Management and Architecture competencies globally.Part of the deal team that acquired Equian for over $3B, and took over all CIO and technology responsibilities of Equian.Responsibility for building out the enterprise AI Platform, and AI technology strategy for UHG. Delivered a fully automated self-service ML & AI cloud platform used by 250+ Data Science teams with 300+ Deep Learning and AI Models deployed in production for all lines of Business at UHG. Greater Minneapolis-St. Paul AreaVice President of Software Engineering @ UnitedHealth Group UnitedHeath Group is a Fortune 6 company with more than 100 million global customers, and revenues of +$200B annually.Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work. From September 2016 to February 2019 (2 years 6 months) Greater Minneapolis-St. Paul AreaSr. Director - IT Geek Squad & Services @ Best Buy Accountable for all aspects of technology for 20,000 Geek Squad agents, Home Delivery & Installation teams, Parts and Repair channels, $3B Warranty business and Enterprise platforms that support 40M+ Customer Care interactions for Best Buy's Omni-channel Global Call Centers. ★ Created Universal Work Order Platform and launched field mobile app in 90 days without jeopardizing data privacy or security. New field management app uniquely enables Agents to manage all of their day to day operations, real-time routing, and leverage Best Buy’s 360 customer data allowing Agents to see all interactions and communicate with customers and systems in real time securely from any device. Customers now receive pro-active “Agent is on their way” updates allowing for a track my agent experience via SMS, email, online and in the Best Buy App.★ Delivered “Agent On Demand” capability enabling online real time scheduling of any service. Launched new capabilities to enable Best Buy to be the first national retailer to provide 4-hour scheduling windows for all in home experiences, and evolving to 24/7 acces to agents via “Test and Learn” MVP Pilots in multiple markets From August 2015 to September 2016 (1 year 2 months) Greater Minneapolis-St. Paul AreaSr. Director - Technology and Analytics @ Best Buy Provide strategic direction, development, and delivery of system capabilities against an annualized investment portfolio of $100MM+, operating and managing 75+ systems and applications supporting Best Buy’s $50B multi-national business, and 160,000 employees worldwide.Hold authority for key Omni-Channel enterprise capabilities including Customer, CRM & Loyalty, Marketing, Enterprise Reporting, Analytics & Big Data, and Integration & SOA as well as the Best Buy US portal, multi-channel product content management platform, enterprise content management, and Master Data ManagementContributions include:★ Providing critical IT leadership in the recent turnaround of Best Buy while leading top growth strategies for the company’s new transformation strategy.★ Strengthening technology governance, capital investment and sourcing programs while serving as Member of IT Executive Review Board and final approver of all IT Capital Expenditure requests ★ Successfully relaunched RewardZone as My Best Buy Loyalty on ★ Positioning Best Buy to grow revenues and profits while lowering costs and improving Omni-Channel enterprise capabilities: - Customer, CRM & Loyalty: Enhanced visibility of one of the world’s largest customer loyalty programs “My Best Buy” with 70MM+ members. Enabled a unified 360 degree multi-channel view of customer. - Enterprise Analytics & Big Data​: Guided execution of holistic EDW/EBI capabilities for all lines of business delivering 150+ projects annually. ★ Improving customers’ digital experience. Directed Best Buy’s Personalization Strategy across multi-departmental projects.★ Enhancing team ownership, business continuity, and structure. Fueled $350M IT Transformation to redevelop technical structure, framework, and roadmap. Built a robust, high-performance IT organization. From 2011 to September 2015 (4 years) Greater Minneapolis-St. Paul AreaChief Architect / Interim CIO @ Al Futtaim The Al Futtaim Group is one of the largest and most diversified privately owned conglomerates, which employs in excess of 40,000 people and 65+ companies operating in Asia, Middle East and Europe with exclusive rights brands, including: Toyota, Lexus, Honda, Chrysler, Jeep, Dodge, Volvo, IBM, IKEA, Ace, Marks & Spencer, Robinsons, Panasonic, and GE Money. Accountable for all technology decisions for the enterprise. Guided 150 professionals; responsibly managed IT operations budget >$40M and a project pipeline of >$81M. Directed IT operations for 160+ applications and 10 production SAP instances supporting 20,000+ end users. ★ Improved IT alignment with business functions and plans. Developed company’s 5-year IT and business roadmap. Headed Board of Directors Level IT Governance committee and Individual EVP/C-Level Steering Committees.★ Lowered long-term IT costs. Identified strategic partner to provide “Near Shore” IT applications support, recognized as the first of its kind in the Middle-East region. ★ Effectively demonstrated leadership at enterprise level. Served as Interim CIO following departure of company’s CIO.★ Provided effective technical leadership as well. Led group’s financial consolidation project via SAP BPC (Business Planning Consolidation). Executed Global SAP Retail implementation for company’s Marks and Spencer franchise in 9 countries. Oversaw end-to-end redesign of existing automotive landscape with SAP, CRM, BI, and Mobil Applications. From 2010 to 2011 (1 year) United Arab Emirates, DubaiSenior Software Project Manager @ SAP SAP America Inc is a Market and technology leader in business management software, providing comprehensive business software through SAP applications and services to more than 100,000+ companies worldwide.Earned SAP’s Service Excellence Award and inclusion in its “Top Talent” leadership development program for four years running. Provided exemplary leadership in large enterprise SAP implementations including Nike, Best Buy, and HMS Host. Managed teams with as many as 200 professionals and global projects as large as $18M. Developed extensive blueprints of core designs utilizing best practices and business processes to drive multiple global launches and parallel deployments that enabled customers to achieve a competitive advantage.★ Enabled Nike to execute SAP-Primed global deployment of IS Retail and Wholesale integration. Coordinated efforts of client, SAP, and partner resources. Managed deployment of all of SAP and non-SAP applications. Developed and established global template for future implementation in >30 countries, starting with >300 U.S. Nike locations and★ Positioned Best Buy to realize “Retail in a Box” repeatable capabilities for international markets and emerging business units via SAP Retail and CRM modules. Served as Global Solution Architect providing end-to-end design and realization of SAP Retail and CRM to support all Best Buy and Geek Squad business operations in Mexico, China, Turkey, and the U.K From 2005 to 2010 (5 years) New York, NYInformation Technology Project Manager @ ExxonMobil ExxonMobil Corporation is the world’s largest publicy traded international oil and gas company.Played key role for mission-critical projects facilitating multi-continent SAP retail implementations as well as proprietary blend management and refinery management module implementations.★ Enhanced utilization of retail space at more than 2,500 retail locations. Spearheaded implementation of global SAP Retail application in sites spanning >30 countries.★ Set stage for improvement in merchandising capabilities and performance at Exxon Mobil retail outlets in Europe, Asia, and the United States. Served on team that identified need to enable real-time Web delivery of site-level space management, planograms, and promotional information achievable through an SAP Retail implementation. ★ Improved safety of refinery operations. Served as Refinery Module Configuration Lead, coordinated technical and process global standardization to drive enforcement of performance and safety limits for refinery site equipment. From 2002 to 2005 (3 years) Fairfax, VAChief Technology Officer - UnitedHealthCare @ UnitedHealth Group Greater Minneapolis-St. Paul AreaMember Board of Directors @ Minnesota High Tech Association Partner with Minnesota business leaders to drive technology innovation, adoption and growth to positively impact Minnesota's high tech economy. Greater Minneapolis-St. Paul Area

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In a nutshell

Julie Durham's Personality Type

Introversion (I), Sensing (S), Thinking (T), Perceiving (P)

Average Tenure

2 year(s), 6 month(s)

Julie Durham's Willingness to Change Jobs



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