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Jeffrey Regan

Senior Site Reliability Engineer, Cloud Operations

Sr. Site Reliability Engineer (DevOps)

San Francisco Bay Area

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Jeffrey Regan's Email Addresses & Phone Numbers

Jeffrey Regan's Work Experience


Senior Site Reliability Engineer, Cloud Operations

San Francisco Bay Area


UNIX Consultant, Platforms Engineering

July 2017 to April 2018

San Francisco Bay Area

Shutterfly Inc.

Senior Linux Systems Engineer

November 2014 to June 2017

San Francisco Bay Area

Jeffrey Regan's Education

University of Maryland Global Campus

Bachelors, Information Systems Management & Business Management

2003 to 2010

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About Jeffrey Regan's Current Company


Provided site reliability engineering & oncall support for Splunk Cloud infrastructure & customer environments. Became an important lead who could step into people manager or project manager roles as needed.Team Leadership: • Unofficial Team Lead for SF based SRE team. • Managed production projects/tasks/incidents. • Mentored/Trained SREs, NOC engineers & interns. • Improved efficiency & quality of...

Frequently Asked Questions about Jeffrey Regan

What company does Jeffrey Regan work for?

Jeffrey Regan works for Splunk

What is Jeffrey Regan's role at Splunk?

Jeffrey Regan is Senior Site Reliability Engineer, Cloud Operations

What is Jeffrey Regan's personal email address?

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What is Jeffrey Regan's business email address?

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What is Jeffrey Regan's Phone Number?

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What industry does Jeffrey Regan work in?

Jeffrey Regan works in the Internet industry.

Who are Jeffrey Regan's colleagues?

Jeffrey Regan's colleagues are Liu Xin, Yang Yuan, Fei Tian, Yu Jiang, Chunmao Zhang, Hanjing FANG, Zhenya Fan, Zejun Wu, Liyu Wang, and Zhaowen Zou

About Jeffrey Regan

📖 Summary

Senior Site Reliability Engineer, Cloud Operations @ Splunk Provided site reliability engineering & oncall support for Splunk Cloud infrastructure & customer environments. Became an important lead who could step into people manager or project manager roles as needed.Team Leadership: • Unofficial Team Lead for SF based SRE team. • Managed production projects/tasks/incidents. • Mentored/Trained SREs, NOC engineers & interns. • Improved efficiency & quality of work by standardizing procedures & escalations.Splunk Cloud Platform Support: • Site operational readiness & support • Automation to manage services & applications • Incident Management • Managed Deployments & Planned Maintenance San Francisco Bay AreaUNIX Consultant, Platforms Engineering @ Facebook Provided UNIX consulting for management, automation & support of virtualized platforms at scale for corporate infrastructure & applications, including:• Capacity management, monitoring & mitigation.• Root Cause Analysis & troubleshooting• Upgrades & Patch Management to hypervisor clusters• Supported vital virtual systems running corporate infrastructure & business services.• Transformed team procedures from manual GUI work to CLI based automation.• Improved efficiency of cluster deployment & management processes.• Created scalable tools to migrate several thousand VMs across clusters. From July 2017 to April 2018 (10 months) San Francisco Bay AreaSenior Linux Systems Engineer @ Shutterfly Inc. Provided site reliability & systems engineering for production systems, services & infrastructure: • Operational Planning & Deployments • Release Deployments & System Builds • Capacity Planning & Performance Testing • Maintenance & Improvement Automation • Networking & High Availability • Health & Tuning of systems, applications • Metrics, Monitoring & Incident PreparednessProduction Services Ownership included: • API Gateways and Backend Services • Front End Web Services • JVM Microservices • SQL & NoSQL Database Clusters • Message Queuing Clusters • Infrastructure LDAP • Data Warehouse Hadoop Clusters From November 2014 to June 2017 (2 years 8 months) San Francisco Bay AreaSystems Engineer/Administrator @ RichRelevance • Provided L3 systems & application support for production systems (24/7 on-call).• Helped maintain 24/7 technical site readiness & efficiency.• Increased Operational Efficiency by creating automation tools for deployments & systems management.• Contributed to Operational projects: datacenter / networking / deployments / maintenance.• Maintained health & availability of big data clusters, services & data.• Contributed to planning & deployment of multiple datacenter installations.• Provided cross-functional team training & support for production systems & incident resolution. From March 2012 to November 2014 (2 years 9 months) San Francisco Bay AreaStorage Systems & Application Support Engineer @ YouSendIt • Oversaw all core business production storage systems: 1+ petabytes on 150+ Linux OS’s.• Developed automation tools for deployment, rollback, maintenance, monitoring & traffic tuning.• Coordinated L3 Application Support between cross-functional teams to solve issues in production.• Provided 24/7 on-call NOC support for production systems.• Led cross-functional teams for incident response & root cause analysis for production issues.• Hired & provided training & mentorship for my subordinate operations engineer. From December 2010 to August 2011 (9 months) San Francisco Bay AreaIT Manager & Office Manager @ BioFinancial Corp. IT Manager: Responsible for all IT assets & support for 3 offices.• Developed & supported corporate IT systems & information assets.• Managed trading & accounting systems.• Automated business operations & services.• Budgeting / Procurement / Purchasing / Inventory / Vendor Management.Office Manager: Oversaw all corporate staff management functions below executive level:• Human Resources: recruitment, staffing, team building, performance review, motivation, dismissal.• Several office installation projects for partner entities.• Internship program with 2-6 interns every quarter.• Customer service, marketing material, & sales support. From January 2006 to December 2010 (5 years) Information Technology Manager @ Performance Research and Design, Inc. • Created & provided oversight of security policies, procedures & standards of conduct.• Designed & developed corporate IT infrastructure adhering to security policies including: • Custom network services (UNIX/BSD): firewalls; DHCP, DNS; backup servers. • Corp IT Services: Windows AD, group policy, file servers, update management, security, etc. • Web/application & database servers for trading & customer data management systems. • Automation tools & scripting. From January 2001 to December 2005 (5 years) Systems Administrator & Sales Associate @ Morgan Stanley Started part-time during high school & quickly evolved into 2 important concurrent roles. Systems Administrator: oversaw IT systems management for a small team including:• Provided IT support, automation, backup & policy management.• Managed a MS Windows for Workgroups & Novell Netware Domain (on Linux). • Managed 14 database systems & created a system to merge that data for statistical analysis.Sales Associate:• Provided Financial portfolio analysis & statistical forecasting.• Created Financial Portfolio Management Proposals for large corporate & government entities.• Managed Team Projects: Research / Analysis / Proposals / Sales & Marketing From June 1992 to February 1999 (6 years 9 months) Santa Cruz, California, United States

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In a nutshell

Jeffrey Regan's Personality Type

Introversion (I), Intuition (N), Thinking (T), Judging (J)

Average Tenure

3 year(s), 4 month(s)

Jeffrey Regan's Willingness to Change Jobs



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