CRM Business Analyst Consultant @ From November 2014 to Present (1 year 2 months) Salesforce Business Analyst Consultant @ From September 2013 to September 2014 (1 year 1 month) Senior Business Analyst Consultant @ From February 2013 to September 2013 (8 months) Sr Business Systems Analyst - Salesforce @ From December 2011 to December 2012 (1 year 1 month) eCommerce Business Analyst @ From 2010 to 2011 (1 year) Senior Business Analyst @ From 2000 to 2010 (10 years)
BA @ Hamline University - St. Paul, MNBA @ Hamline University - St. Paul, MN Heather Velazquez is skilled in: ITIL Certified Foundations & v3, SalesForce.com Admin, Salesforce.com Administration, Business Analysis, Requirements Gathering, Salesforce.com, Training, Visio, E-commerce, Integration, Requirements Analysis, SharePoint, CRM, Business Intelligence, Business Process