Senior Site Manager @ Own and drive feature design and implementation via spec writing, feature crew leadership, and release management using agile methodology. Delivered features ranging from front end customer-facing to back end build and deployment for store.office.live.com/templates and support.office.com. Drove the customer experience and SEO plan for migration from office.microsoft.com/templates to store.office.live.com/Templates Partnered with app store team on the migration to new CMS for management and publishing of apps to store.office.com Led customer-facing merchandising experiences on office.microsoft.com/store and office.microsoft.com/templates From December 2013 to Present (2 years 1 month) Sr. Project Manager @ Sr. Project Manager for Office.com/downloads Marketplace • Launched https://store.office.com Apps for Office and SharePoint Store. • Managed successful ingestion of apps for Beta 2 release accross 50 ISV partners, internal engineering teams, and 1st party app release for v.1 product • Cultivated the end to end experience of the Office.com downloads marketplace. • Led the support, communication and partnership with 400+ 3rd Party ISV suppliers resulting in over 1200 marketplace listings) • Led all phases of web content projects (marketplace launch, marketplace redesign, partner submission support and management) from strategic definition, business and technical requirements, schedule, resources, design, development, coding, testing, deployment and closeout. • Delivered across broad organizational boundaries including engineering, production, design, international, legal, marketing, and web development teams. • Drove project collaboration on technical, schedule, strategy, and design decisions keeping stakeholders based in Redmond in lock step with fast-paced Dublin-based product development team. • Led assortment and supply strategy to achieve well positioned inventory. • Led partner relationship management to align partner, customer and business goals. • Redesigned the site browse experience into a shopping experience, keyed around vendor-set price to increase qualified traffic. • Optimized the submission experience for better alignment with business goals. • Collaborated with Business Development team to drive identification of high value intellectual property for acquisition. • Led SharePoint 2010 Solutions web services launch on Office.com From October 2009 to November 2013 (4 years 2 months) Sr.Content Publishing Manager @ • Produced all end-user Microsoft Office 2010 content for web and in box • Managed team of 11 employees 4 vendors responsible for schema (DTD) and transform (XSL) for all Office.com content. (articles, video, templates, training) • Migrated XML-based content production and publishing system to .docx format and SharePoint-based CMS (1mil+ files, 40+ languages). • Delivered across broad organizational boundaries including engineering, production, design, international, and web development teams. • Consistently received high ratings in management feedback and Workplace Health Index .(WHI) From September 2007 to September 2009 (2 years 1 month) Content Publishing Manager @ • Produced all content for Microsoft Office 2003 and 2007. • Collaborated with Program Management, Engineering and International teams to develop and implement an XML strategy for content authoring, management, and publishing. New system successfully delivered all Office 2003 and Office 2007 content, gave greater control over design, and significantly lowered the cost of localization. (over 1 million assets across 40+ languages) • Defined and implemented new resource model to evolve the production discipline to XML-based content management system which achieved broad Microsoft adoption. • Managed 8 production engineers and 2 project managers. • Led CSS, XSL, DTD development for content creation and publishing to establish http://office.microsoft.com as a content web service. • Managed resources responsible for deployment and customization of Share Point site. (300 users) • Rapidly developed high performing teams through effective recruiting, staffing and resource strategy. • Improved agility to respond to deliver technical solutions for internal customer publishing requirements • Developed global process and regular expression-based scripts to convert legacy unstructured HTML-based source files to XML. • Developed and implemented DTD-/XSLT-based authoring/publishing process and conversion process critical to the birth of Office.com in 2003 • Consistently received high ratings in management feedback and Workplace Health Index (WHI) From January 2001 to September 2007 (6 years 9 months) Video and Music Projects @ 2007: Produced 4 min. Changing the World: One Step at a Time Video to promote awareness and contributions to Kommen 3-Day Walk at Microsoft Company Meeting Role(s): Producer, Writer, Director, Editor 2007: Produced 2 Videos for Office.com Director’s Keynote: Connecting with Customers Through Content: Building on Experience Connecting with Customers Through Content: Looking Forward Role(s): Producer, Writer, Vendor Manager 2004: Produced comedy Video for Office.com to ease the suffering of shared office space Role(s): Producer, Writer 2005: Produced 2 Videos for Office.com Director’s Keynote: Customer Connection @Work Today Customer Connection @Work Tomorrow Role(s): Producer, Writer, Vendor manager 2003:Produced segment for independent documentary Big City Dick: Richard Peterson’s First Movie Role: Segment Producer 2002: Executive Produced and Produced independent film Casanova Blue Role(s): Executive Producer, Producer, Location Manager 1993-1994: Produced, promoted and managed Seattle-based bands Jump Rope Factory and Wake Role: Band Manager From 1993 to 2007 (14 years) Content Production Lead @ Led the conent publishing strategy, developed tools and process to deliver all Middleware content (IIS, BizTalk, Commerce Server, Java SDK, Host Integration Server, FoxPro) Managed FTE Production specialists, Vendors and temporary staff Trained Microsoft desktop publishers on RTF to HTML conversion establishing first generation of HTML-focused Desktop Publishers Responsible for: • Content Builds (HTML for web delivery, .chm/.hlp Help files) • Content Conversion and Migration • Content QA • Content Creation Systems, Processes and Features From August 1997 to September 1998 (1 year 2 months) Desktop Publisher @ Worked as a contractor on various Microsoft projects Built and delivered online help as .hlp, .chm, html, and web. Produced all Microsoft content for: • Windows CE Help • Office 95 Help • Complete Baseball • Complete Basketball • Office Resource Kit • Office Programmer’s Reference Wrote scripts to convert/publish 1st & 2nd Print books ever produced on Microsoft.com (1200pp, 800pp) Developed expert proficiency in hypertext editing Developed expert proficiency in building help files. Developed expert proficiency in converting RTF to HTML From June 1994 to August 1997 (3 years 3 months) Youth Careworker @ Youth careworker at group home in Maple Valley. Led daytime shift and Health & Education program. From March 1993 to June 1995 (2 years 4 months) Facilities Assistant @ Assistant to faclilities manager during college. From March 1991 to March 1993 (2 years 1 month)

Erik CSPO) is skilled in: Project Management, Release Management, Online Marketplace, Custom CMS Development, Content Management, Web Content Management, Content Strategy, Enterprise Content Management, Web Content, Partner Management, Partner Development, Partner Programs, Online Publishing, Production Managment, XML