I am a commercial HR leader accomplished in delivering strategic and operational solutions across Technology, FMCG and Retail. Successes include leading high performance teams, introducing and embedding new processes and ways of working and driving change in multi-national organisations.
With a background in business transformation I have led HR interventions in start-up situations, restructurings and managed complex Mergers and Acquisitions. I have a track record of collaborating with leaders to put in place HR strategies that enable businesses to scale, foster an inclusive culture and develop a strong employer brand.
I enjoy designing and implementing creative HR solutions to harness innovation, grow capacity and team member capabilities. I have a particular interest in organisational culture and in designing sustainable HR interventions that realise the full potential of team members and create long term value. My preferred approach is to enable new ways of doing things, bring together the big picture view and deliver excellent execution through inclusive leadership, collaboration and influence.
HR Director Europe @ j2 Global is a provider of cloud-based, business-critical communications and storage messaging services.Core services include leading brands in six business sectors: eFax® (online fax), eVoice® (virtual voice), FuseMail® (hosted email), Campaigner® (email marketing), KeepItSafe® (online backup), and Onebox® (unified communications).
The company provides its cloud-based services through a global communications network that spans more than 4,600 cities in 49 countries on six continents. Serving more than 11 million subscribers worldwide, j2 Global has offices in nine cities around the world. From May 2015 to Present (8 months) HR Director UK and Ireland @ HR lead for Dell’s high complexity and multi-cultural teams in the UK and Ireland (5000 team members across 8 locations). Partnered with business leaders to implement HR solutions developing capabilities, productivity and engagement in support of sustainable business goals and continuous improvement. Delivered strategic interventions in Restructuring, Mergers and Acquisitions and Leadership Development. From April 2013 to May 2014 (1 year 2 months) HR Director Ireland @ Member of the Ireland Senior Leadership Team driving the transformation programme for Dell Ireland. Managed the integration of the Cherrywood and Limerick sites, fostered employee engagement strategies contributing to the re positioning of the Dell employer brand. Created a regional HR team, aligning resources and building HR capabilities. From August 2010 to April 2013 (2 years 9 months) IrelandHR Business Partner EMEA @ Led change initiatives and drove HR programmes in EMEA. Coordinated business restructuring across EMEA including development of business case communications for discussion at Workers Council negotiations. From February 2008 to July 2010 (2 years 6 months) IrelandChange Management Consultant @ Partnered with internal and external stakeholders to develop and implement transformation plan for Arnotts Northern Quarter project. From October 2007 to February 2008 (5 months) HR Director UK and Ireland @ Led the development and implementation of performance driven HR strategy in consumer business of 650 store based employees. Developed strategies and processes to improve transparency and decision making. Introduced talent management and recruitment programmes which improved retail productivity and significantly reduced staff turnover. From July 1994 to September 2007 (13 years 3 months) HR Manager @ Variety of HR roles including HR manager at flagship Marble Arch store and assignment with the international franchise group. From February 1985 to June 1994 (9 years 5 months)
Bachelor of Commerce (Hons): University College Dublin @ University College Dublin From 1981 to 1984 Caroline Grant is skilled in: Human Resources, Business Transformation, Employee Engagement, Change Management, Mergers & Acquisitions, Integration, Talent Management, Performance Management, Leadership, Employee Relations, Executive Coaching, Organizational Culture, Organizational Development, HR Consulting, Process Improvement