Barbara Ferguson's Email Addresses & Phone Numbers

Registered nurse with Bachelors of Science in Organizational Management. Certified Hospice and Palliative Care Nurse, Certified Assisted Living Level II Administrator, Home Health Care Administrator and certified instructor for the End-of-Life Nursing Education Consortium (ELNEC) with over 22 years’ experience in healthcare management and consulting. Founded Senior Health Concepts, a healthcare consulting agency specializing in assisted living,...

Registered nurse with Bachelors of Science in Organizational Management. Certified Hospice and Palliative Care Nurse, Certified Assisted Living Level II Administrator, Home Health Care Administrator and certified instructor for the End-of-Life Nursing Education Consortium (ELNEC) with over 22 years’ experience in healthcare management and consulting. Founded Senior Health Concepts, a healthcare consulting agency specializing in assisted living, home health, and hospice, in 2006 and have assisted many hospice, home health agencies and assisted living facilities in Arkansas and the United States to improve struggling operations and move from unprofitable to stable and profitable within 6-12 months. Worked as a regional clinical director for a national hospice chain responsible for the clinical operations of hospice agencies in 6 states. Experience includes acute care, hospice, home health and assisted living industries, specializing in clinical, operational and executive management roles. Committed to only the highest level of professionalism and quality. Extensive knowledge of Medicare and Medicaid regulations with expertise in new startups, Certificate of Need (CON) applications, operational and clinical analysis, data interpretation, accreditation survey preparation and successful resolution of survey and reimbursement issues, development and implementation of regulatory and accreditation plans of correction, Medicare Additional Documentation Requests (ADRs_ and Recovery Audit Contractor (RAC) Audit management, Quality Assurance/Performance Improvement Program development, and due diligence. Proven success in team building, leadership development, clinical and operational management, productivity, survey and regulatory management, and the provision of quality healthcare services in the most cost-effective manner possible. Specialties: Hospice Home Health Care Assisted Living Clinical and Operations ConsultingBlogger @ Hope for parents with addicted children. To appoint unto them that mourn in Zion, to give unto them beauty for ashes, the oil of joy for mourning, the garment of praise for the spirit of heaviness; that they might be called trees of righteousness, the planting of the Lord, that He might be gloried. Isaiah 61:3 (CEB) - See more at: http://truebeautyforashes.com From May 2015 to Present (6 months) InternetSite Surveyor @ From March 2015 to Present (8 months) Washington D.C. Metro AreaConsultant @ Provide a full range of clinical and operational support to new and existing hospice, home health and assisted living organizations across the U.S. From May 2011 to Present (4 years 6 months) CEO & Chief Consultant @ Consulting business created to assist developing, new and underperforming senior and assisted living facilities, home health and hospice agencies; application processing to attain State permit of approval (POA) for facility development; assist Arkansas residential care facilities (RCF) to meet compliance and licensure requirements to convert to Arkansas assisted living level I and II; develop policies and procedures; operation restructuring and budgeting; transitional, interim and management of underperforming retirement, health care and assisted living businesses to achieve success and profitability. From June 2006 to Present (9 years 5 months) Administrator and Director of Nursing @ LHC Group, Inc. -operations and clinical manager over two agencies with 60+ employees and 350 patients. From April 2012 to May 2015 (3 years 2 months) Hot Springs, AR and Benton, ARClinical Services Regional Manager @ Provided clinical education and oversight of 15 agencies located in Missouri, Kansas, Nebraska, South Dakota, Iowa and Minnesota; including training and mentoring, evaluation of current clinical practices and assistance with survey-readiness including internal, state and CHAP surveys. From October 2008 to February 2010 (1 year 5 months) Director @ Rebuilt a struggling hospice agency providing in-home care. Responsible for all phases of agency operation including compliance, billing, daily sales outstanding, profit & loss analysis, quality and HR functions. Completed two state surveys deficiency-free. Recruited and trained a professional, quality staff and developed a well-functioning team. Left Director position to develop own consulting business but continued to work PRN to do consulting and auditing in outlying and corporate offices including a company-wide audit on medication use and other processes. From July 2007 to October 2008 (1 year 4 months) Administrator @ Interim administrator of a 150-bed assisted living/independent living facility for five months to supervise remodeling and reorganization of faltering facility. Duties included financial oversight, staff recruitment, training and development; physician and community education. Developed policy and procedure manual, licensure documentation tools and techniques to achieve regulatory standards and maintain reporting requirements. Cut operating expenses by over $50,000 per month in 4 months while increasing revenues by $9,000/month. Recruited and trained a competent team of managers and staff; developed marketing plan, website and printed materials; reduced staff inefficiency and increased staff proficiency; cleared the facility of 42 pages of health care state regulatory deficiencies and 11 pages of life safety deficiencies. From February 2007 to July 2007 (6 months) Director of Operations @ Directed clinical and business operations for existing assisted living facilities and development of new facilities within the state. Duties include writing and enforcing policies and procedures, budget development, P&L analysis, development of goals, objectives and short and long-range strategic and market planning for new and existing facilities. Responsible for ensuring that all facilities are educated and prepared for survey by the Office of Long Term Care and other regulatory offices and provide education and support for all personnel. From 2005 to 2007 (2 years) Assisted Living Administrator @ Responsible to the Board of Directors for the overall financial and operations management of 102-bed senior living division of the health system. Prepared business analysis and plan, developed regulatory documentation, policies and procedures and performance standards to convert Residential Care Facility to Assisted Living and to become a Medicaid Living Choices provider. Increased census by 36%, increased gross income by 21.7% while decreasing expenses. Increased net income by 64%. From 1999 to 2006 (7 years) Executive Director @ Operations and Clinical Manager for Home Health and start up hospice organization located in Fort Smith, AR. From 1994 to 1999 (5 years) BS, Organizational Management @ John Brown University From 2000 to 2004 ADN, Nursing @ University of Arkansas Fort Smith From 1990 to 1993 Barbara Ferguson is skilled in: Home Care, Healthcare Management, Healthcare, Hospitals, Clinical, Financial Management, Multi-Site Operations, Clinical Education and..., Quality Assurance, Change Management, Clinical Research, Start-ups, Nursing, Training, Medicare, Healthcare Consulting, Leadership, Long-term Care, Medicaid, Team Building, Managed Care, Elder Care, Healthcare Information..., HIPAA, Physician Relations, Healthcare Industry, Strategic Planning, Leadership Development, EMR