Will Sheldon's Email Addresses & Phone Numbers

📖 Summary

A meticulous, motivated and highly competent manager with 20+ years of experience delivering value and realizing corporate mission & vision through a process of developing and implementing enterprise IT strategy. A proactive project manager with a passion to deliver and extensive coaching and mentoring experience combined with the natural ability and tools to lead teams, define goals and plan solutions using clear precise terms. An innovative and resourceful IT professional with extensive technical experience, strong business analysis and software development skills and a proven track record of meeting tight deadlines under pressure. Competencies: Operational support & management Business analyses, process mapping & solutions architecture Strategic management and planning Financial systems planning, Budgeting & forecasting Leadership, team management & appraisal, coaching and mentoring, recruitment Project & portfolio management inc. risk planning, management and mitigation Management & maintenance of vendor relations IT security, audits, industry best practice, defense in depth Virtualization technologies inc IaaS & PaaS systems architecture & implementation IT Governance SDLC management, automated build & release Scalable, highly available web infrastructure design and implementation Security, access control & authentication systems Network architecture & implementation 25+ years Microsoft & linux experience VoIP & comms, teleconferencing, call centers Database administration and software developmentIT Manager @ Appnovation is North America’s leading open solutions provider, a service based company specializing in developing web based and mobile applications using Drupal, Alfresco, Mulesoft and more for clients including Pfizer, Time Inc, Samsung & Intel. Reporting to the VP of operations & having the opportunity to build and lead the IT team as we have more than tripled in size, added multiple international sites and developed and implemented our global operational strategy continues to be an immensely rewarding experience. My achievements and responsibilities include: - Establishing the global IT team and organizational support practice and polices (ITIL). - Establishing and managing the Managed Services division. - Establishing and developing global DevOps team, tools and policy. From July 2013 to Present (2 years 4 months) Vancouver, Canada.Information Technology Systems Manager @ Oversight of IT/IS for TEC and subsidiaries, Stenberg College & The Center for Arts and Technology. TEC (through its subsidiaries) offers post-secondary education across a wide range of subjects including electronic art, IT and healthcare. Recent business strategy has lead to considerable investment in online and hybrid educational solutions with this market segment identified as a major growth area in the near term. Reporting to the president and working closely with the VP of education we planned and implemented a variety of projects that continue to deliver significant, quantifiable value to the business, during which time the national IT team grew from 3 to 12-15 full time staff. Key roles: • Participate in strategic and operational governance processes of the business organization as a member of the senior management team. • Strategic and operational planning; fostering innovation, prioritizing IT portfolio and coordinating the evaluation, deployment, and management of current and future IT systems across the organization. • Develop and maintain an appropriate IT organizational structure to support the needs of the business. • Establish IT departmental goals, objectives, and operating procedures. • Identify opportunities for the appropriate and cost-effective investment of financial resources in IT systems and resources, including staffing, sourcing, purchasing and in-house development. • Risk management; identification, evaluation and management as it relates to IT and infrastructure. • Budget management for IT operations and projects; development, tracking and control. • Development of business case justifications and cost/benefit analyses for IT spending and initiatives. • Development, planning and leadership of IT projects to realise the company’s mission vision and values. From February 2011 to July 2013 (2 years 6 months) Kelowna, BC, CanadaTechnology Services Manager @ A temporary contract providing cover for the current incumbent during an absence. Slant Six has produced the later titles in the SOCOM series for PSP and PS3. During my time we worked on Resident Evil Racoon City in association with Capcom (PC, PS3 & Xbox 360). With ~100 staff to support along with several concurrent projects this opportunity presented a fascinating insight into the gaming industry. My main responsibilities were to ensure smooth operation of the IT systems, however I also had the opportunity to lead and work on projects and took part in shaping enterprise IT policy. From October 2010 to January 2011 (4 months) Vancouver, BC, Canada.Senior Systems Engineer / Project Manager @ KCS is a world-renowned school in London, UK. KCSIT provide infrastructure, support & development services for six sites in a campus area network. My role included management of the the network and associated services (cisco model) as well as leading various projects including a campus wide windows upgrade & SCCM implementation and deploying a custom wireless network solution. From October 2005 to July 2010 (4 years 10 months) London, United KingdomNetwork Administrator @ With clients including Yahoo! & Google. Peldon Rose offers a single point of contact and comprehensive service for workplace D&B requirements within the London area. My key roles and responsibilities included systems & network administration and staff training and development. From August 2004 to October 2005 (1 year 3 months) London, United KingdomMaster of Business Administration (M.B.A.), Computing @ Charles Sturt UniversityStowe School, Buckingham Will Sheldon is skilled in: Management, Enterprise Software, Business Analysis, Software Development, Team Leadership, Cisco Technologies, SDLC, Security, VMware, Information Technology, Network Security, DevOps, Windows Server, Project Management, Service Delivery..., Vendor Relationship..., IT Management, Infrastructure Planning, Strategic Planning, Solution Architecture, System Deployment, Risk Management, Coaching, Budgeting, IT Audit, Networking, Information Security, Firewalls, VoIP, Routing Protocols, Virtualization, OpenStack, Linux KVM, Amazon Web Services..., Jenkins, Varnish, tomcat, Perforce, Git, Database Administration, MySQL, JavaScript, Perl, Linux System..., Debian, Red Hat Linux, OS X, SSO, SAML, Kerberos