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Vikash Seesaha

Technical Support Voice Engineer

Senior Technical Support Voice Engineer

East Bedfont, Greater London, United Kingdom

Section title

Vikash Seesaha's Work Experience


Technical Support Voice Engineer

July 2011 to Present

Slough, United Kingdom


Senior System Engineer -GPRT

February 2010 to July 2011

Interactive Intelligence

System/Support Engineer

January 2008 to February 2010

Vikash Seesaha's Education

London South Bank University

BEng Internet Engineering Networking and Telecommunications

2002 to 2005

University of Technology, Mauritius

BSC International Advanced Diploma in Computer Studies

2000 to 2002

Vikash Seesaha's Professional Skills Radar Chart

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Vikash Seesaha's Estimated Salary Range

About Vikash Seesaha's Current Company


Working as part of the Polycom Global Professional Services team to provide support for Polycom Voice/Video and Infrastructure solutions to partners and end customers. Skills & Experience :- Call Platform :- Microsoft OCS R2 and LYNC 2010/2013 ( Voice & Video) Broadsoft R19, SBC ACME Packet and Geneband Gateways:- Audiocodes, Sonus and Cisco gateway. Endpoints :- Polycom...

Frequently Asked Questions about Vikash Seesaha

What company does Vikash Seesaha work for?

Vikash Seesaha works for Polycom

What is Vikash Seesaha's role at Polycom?

Vikash Seesaha is Technical Support Voice Engineer

What is Vikash Seesaha's personal email address?

Vikash Seesaha's personal email address is v****[email protected]

What is Vikash Seesaha's business email address?

Vikash Seesaha's business email addresses are v****[email protected], and v****[email protected]

What is Vikash Seesaha's Phone Number?

Vikash Seesaha's phone +44 ** **** *162

What industry does Vikash Seesaha work in?

Vikash Seesaha works in the Telecommunications industry.

About Vikash Seesaha

📖 Summary

Highly motivated professional with 10 years of experience in the IT field with a strong background of networking, security and Voice over IP. I hold a first class degree in Internet Engineering specializing in Telecommunication and Networking. My technical expertise is IP routing and switching, ATM, Frame Relay, MPLS and implementation of Voice of IP application ( CIC, Cisco Call Manager,Microsoft OCS R2, LYNC 2010, Asterisk). Good Experience in implementing and administrating Windows infrastructure (Windows NT/2003/2008, Exchange 2003/2007, Rational Database -MSSQL 2000/2005 & MYSQL). My goal is to provide technical consultancy for Voice over IP and networking projects.To serve as a highly skill technical advisor that participate in resolving complex networking and VOIP issues.Equally improve my Professional development by achieving CCIE Voice certification and take greater challenges in a technical management roles. Specialties: - Networking and VOIP implementation and troubleshooting. - IP routing and switching (Cisco devices) - Implementation of Contact Center Application. - Quality of Service for Voice of IP. - Network Security & VPN - PIX and ASA configuration. - Strong Experience & Knowledge of SIP,H323,MGCP,SCCP,QSIG, E1 & T1 protocols - Strong Experience, Knowledge of Implementing and troubleshooting Cisco Call Manager 4.X,5.X.6.X & 7.X. - Experience with VMware and Hyper-V for virtualizationTechnical Support Voice Engineer @ Working as part of the Polycom Global Professional Services team to provide support for Polycom Voice/Video and Infrastructure solutions to partners and end customers. Skills & Experience :- Call Platform :- Microsoft OCS R2 and LYNC 2010/2013 ( Voice & Video) Broadsoft R19, SBC ACME Packet and Geneband Gateways:- Audiocodes, Sonus and Cisco gateway. Endpoints :- Polycom SoundPoint, SoundStation , VVX , Cisco and Snom handsets. Main Responsibilities:- Supporting Polycom SoundPoint,SoundStation and VVX products range at Tier 2/3 level. Responsible for filtering and escalating Microsoft LYNC 2010/2013 relating Voice and Video issues. Supporting Services Providers in their Interop testing with the Polycom Voice solution. From July 2011 to Present (4 years 6 months) Slough, United KingdomSenior System Engineer -GPRT @ I'm working as part of the Global Partner Response Team where I lead a small team of pre-sales technical engineer to support our worldwide partners. I'm also helping the EMEA Marketing team as lead technical Engineer to project manage and support Technical Summits and Road shows around Europe. Main Responsibilities - Building and leading a small team of technical engineer - Providing pre-sales support to our certified partners - Assisting with on-site solution demonstration - Project managing technical summits and road show around Europe. Skills/hands-on experience - Microsoft OCS Environment ( OCS R1/R2 and Lync 2010) - Polycom Core solution (RMX, CMA, VBP, HDX) - Voice Solution ( Avaya, Broadsoft, Asterisk) - Network infrastructure ( Routing/VLAN Configuration, Windows 2003/2008, Hyper-V/VMware) From February 2010 to July 2011 (1 year 6 months) System/Support Engineer @ Providing 2nd & 3th Level support for partners and direct customers for the ININ products (CIC, EIC, Gateways, IP Phones & Networking devices). Mainly specializing in SIP and TDM troubleshooting. Also actively involved in Network troubleshooting. Also involved in professional services task, implementations of the CIC and configuration of networking devices to support VOIP ( QOS, VLAN and network assessment) From January 2008 to February 2010 (2 years 2 months) Analyst Programmer & System Administrator @ Started as an Analyst Programmer to work on website development using ASP, ASPX and PHP and MS ACCESS 07, MS SQL 2000 and MYSQL Databases. After one year as an Analyst Programmer, i moved to System Administrator where i was managing the company network and NT Domain and Linux infrastructure. From February 1999 to August 2002 (3 years 7 months) IT Officer @ Started IT carrier as Desktop repairs and managing company network with windows 95 and Windows NT environment From January 1998 to December 1999 (2 years) BEng Internet Engineering, Networking and Telecommunications @ London South Bank University From 2002 to 2005 BSC, International Advanced Diploma in Computer Studies @ University of Technology, Mauritius From 2000 to 2002 Vikash Seesaha is skilled in: H.323, MGCP, SCCP, QSIG, SIP, Cisco Call Manager, VoIP, IP, VPN, ASA, T1, ISDN, Unified Communications, QoS, Gateway

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In a nutshell

Vikash Seesaha's Personality Type

Introversion (I), Intuition (N), Thinking (T), Judging (J)

Average Tenure

2 year(s), 9 month(s)

Vikash Seesaha's Willingness to Change Jobs



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There's 90% chance that Vikash Seesaha is seeking for new opportunities

Vikash Seesaha's Achievements

MCITP: Lync Server Administrator 2010

Issued by Microsoft · February 2013

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