Experienced IT Executive with over 14 years of experience in IT Products & Services Industry. Proficient in delivering IT solutions and services to customers in the Life Sciences, Healthcare, Telecommunications and other industries by: - Understanding business priorities and developing IT Solutions and Services to deliver value - Maximizing technology investments - Providing technology and architecture road maps - Building excellent relationships with customers - Becoming a trusted advisor to the customers - Managing large accounts by ensuring successful delivery of IT Solutions and Services - Structuring contracts with innovative business models - Handling escalations in a timely and amicable fashion - Understanding customer's strategic initiatives and present solutions to execute them using appropriate Services and Solutions - Streamlining Application Development & Support services - Defining and delivering outcome based, shared risk, managed services - Identifying Strategic Technology Partners - Establishing partnerships and alliances to develop and deliver IT Solutions and Services - Advice and guide customers in Outsourcing and Offshoring - Establish global IT development and support processes and models Specialties: IT Strategy, IT Solutions, Product/Application Development, Business Development, Contract Negotiation, Proposals, Technical Solution Development, Offshoring, Outsourcing, Relationship Management, IT Service Management, Application Development & Support Services, Testing, Life Sciences, Clinical Trial Management, Clinical Data Management, Clinical Data Analytics, Drug Safety, Pharmacovigilance, Data Aggregation

Associate Director, Life Sciences @ - Strategic Program Management - Delivery Management - Strategic Sourcing & Vendor Management Support - Life Sciences Research & Development Center of Excellence From June 2013 to Present (2 years 5 months) Raleigh-Durham, North Carolina AreaDirector of Technology & Global Alliances @ - Provide technology direction, strategy and solutions to Life Sciences customers - Identify and drive opportunities for new technology solution development - Identify new strategic alliances to drive practice growth and increase business opportunities - Manage and enrich existing alliances through joint business plans and "Go-To-Market" strategies From June 2011 to May 2013 (2 years) Princeton, New JerseyPresident, New Jersey Local Interest Group @ Member of the core team that restarted this LIG in 2010. Responsible for creating awareness and growing the group. I have an excellent team of senior Service Management professionals to help and guide me in this role. Responsibilities Include: - Promote IT Service Management in the community - Attract membership for itSMF USA and NJ LIG - Plan and coordinate quarterly meetings - Promote regular events to the members - Provide opportunity for ITSM professionals to network From October 2010 to June 2012 (1 year 9 months) Princeton, New JerseyPractice Lead, Life Sciences Applications & App Management Services @ I am leading Application Management Services and Life Sciences Applications practices in the US for TAKE Solutions. In this role I am responsible for building and growing the Application Management business in the Life Sciences space. I will be leveraging the deep domain expertise of TAKE in Life Sciences (Data Analysis, Conversion, Submission, Clinical Data Warehousing, Biostatistics etc.) space and combine with my experience providing AMS services to Global Telecom, Insurance, Pharmaceutical, Bio Pharm and CRO customers. My responsibilities include: Application Management Services: • Custom Application Development using Microsoft, Java and other technologies • Validation & Testing (Manual, Automation, IQ, PQ, OQ etc.) • Application Support ( ITSM, ITIL ) Life Sciences Applications: • Clinical Trial Management • Clinical Data Management • Drug Safety / Pharmacovigilance • Data Aggregation I also manage TAKE’s partnership with Microsoft and Oracle and drive the efforts to identify the industry need, come up with business plans to build the competency and specializations by recruiting, training and collaborating with partners and customers. I am glad to be working with a very cohesive team of motivated individuals who are knowledgeable, committed and innovative. We are always looking for ways to deliver not just solutions and services to customers but rather business value that optimizes their return on investment and enhances their success by reducing the time to go to the market. From January 2010 to June 2011 (1 year 6 months) Demand/Engagement/Relationship Manager @ As an Engagement/Relationship Manager I was responsible for: - Building and Nurturing relationship with the customer - Networking with Directors and VPs to identify new opportunities - Sharing Service Offerings pro-actively by identifying business needs and convert them to opportunities and contracts - Responding to Requests for Proposals by engaging cross-functional teams with in the organization - Validating, submitting and defending proposals - Managing escalations - Initiating and driving strategic initiatives with the customer - Contract sign-off and management - Invoicing and collections As a Demand Manager, I was responsible for: - Due diligence of new Project or Application Support requests from business - Assessing the completeness of Business and System Requirements in case of projects - Assessing the availability of historical support volume (Incidents, Problems, Service Requests, and Change Requests etc.) in case of Support Services - Lead teams to build and defend proposals - Handling Level 1 escalations from customers during delivery From 2007 to February 2010 (3 years) Project/Service Manager @ As a Project Manager, I was responsible for Initiating, Planning, Executing and Closing multiple projects for a large global pharma customer. In this role I was responsible for managing a project that delivered a Clinical Trial Supply System that handles functionality ranging from Formulation Definition to Bill of Materials, Ordering, Receiving, Sample Management, Allocation, Returns Management, Genealogy, Packaging and Shipping. Also, this application was a validated application in compliance with 21 CFR Part 11 as well as many other regulatory considerations. Highlights of the project: - Managed peak team size of ~ 50 developers, testers, UI designers, DB programmers etc. - Multi million $ budget - Completed with aggressive time lines and budgets As a Service Manager I was responsible for providing Incident, Problem, Change, Config, Release, Service Request and Operations Management for a portfolio of applications in the Sales & Marketing area of Pharmaceutical customer. In this role I have managed service teams to adopt ITIL based processes and deliver continuous service improvement. Mentored and created opportunities to multiple members of my team. Successful delivery of service in this space lead to increased revenue for my organization and enhance experience for the customer with considerable savings and process improvements. From January 2003 to December 2006 (4 years) Developer, Technical Lead, Solution Architect, Project Lead @ I have started my career as a Developer/Programmer/Support Analyst and in this role I was responsible for: - Coding and Unit Testing - System Testing support - Incident, Problem, Service Request and Change Management of applications As a Technical Lead / Solution Architect I have studied the requirements and provided technical solutions for various systems. I was also responsible for providing support services for applications. My responsibilities in this role include: - Understanding Business Requirements and documenting System Requirements - Evaluating various design choices - Providing Technical Design, Solution and Design Specification - Data Modeling and Data Base Design - Detailed Design and Unit Specifications - Coding & Unit Testing - Identify, document and design for Non-Functional Requirements like Security, Performance, Usability, Scalability etc. - Deployment and Support - Plan and deliver minor and major enhancements to the systems From December 1998 to December 2002 (4 years 1 month)

MEP, Management @ Duke University - The Fuqua School of Business From 2007 to 2008 CGBL, Global Business Leadership @ U21 Global and Harvard Business Publishing From 2007 to 2008 M.S, Software Systems @ Birla Institute of Technology and Science, Pilani From 2001 to 2004 B.Tech, Electronics & Communication Engineering @ Sri Venkateswara University From 1994 to 1998 Vidyodaya EM HS From 1982 to 1991 Venu Mallarapu is skilled in: IT Strategy, SDLC, Solution Architecture, Outsourcing, Program Management, Lifesciences, IT Service Management, ITIL, Software Project..., IT Outsourcing, Enterprise Architecture, Agile Methodologies, Offshoring, SaaS, Business Intelligence, Pharmacovigilance, Testing, IT Management, SOA, Clinical Data Management, Project Portfolio..., Cloud Computing, Operations Management, People Skills, Offshore Software..., Account Management, Business Relationship..., IT Solutions, Consultancy, Life Science Industry, Consulting, Governance, Microsoft Technologies, Java software..., Database Solutions, Certified Scrum Master..., Scrum, Clinical Trial..., Solution Design, IT Governance, CMMI, Agile, Content Management, Strategy, Cross-functional Team..., CRM, Databases