WHO AM I? I'm an aspiring HR leader with a foundation rooted in values-based talent management. For the past 3 years, I've worked on start-up teams with limited resources allowing me to develop a knack for problem-solving in fast-paced environments. I believe in... > Building relationships with a foundation of transparency and trust (#realtalk) > Empowering employees to take the reigns of their own careers > Creating exceptional candidate & employee experiences > Treating others the way you'd want to be treated (#weareallhuman) WANT TO CONNECT? Don't be shy! I'm always happy to connect with (and lend a hand to) people as passionate about their work, as I am about helping others reach their fullest potential. Find me on twitter @tiffanielai, send me a note within Linkedin or e-mail me at tiffanielai@gmail.com.

Junior Talent Advisor @ Hootsuite helps organizations use the social web to launch marketing campaigns, identify and grow audience, and distribute targeted messages across multiple channels. Using Hootsuite’s unique social media dashboard, teams can collaboratively schedule updates to Twitter, Facebook, Linkedin, Wordpress and other social networks via web, desktop or mobile platforms plus track campaign results and industry trends to rapidly adjust tactics. What do I do? As a part of the Talent Management Team at Hootsuite, Talent Advisors (like me!) help grow and retain high performing, culturally aligned talent; our owls. We are champions of Hootsuite's culture and values and are embedded partners of the business; we strive to help leaders build and optimize their organizations by being collaborative and transparent. As leaders ourselves, we do this through coaching on leadership, navigating and resolving employee relations and managing programs that help develop our peeps. From November 2015 to Present (2 months) Talent Specialist @ Role | With the mission to elevate Talent at Relic from good to great, I collaborated with the team to dig deep into our entire philosophy towards attracting, supporting, and retaining great people. It meant evaluating our tactical approaches across all Talent portfolios and looking to improve their efficiency and effectiveness. Accomplishments | • Revamped the offer and on-boarding process for all new hires • Created feedback mechanism for new employees to provide feedback on the recruitment and onboarding process • Launched a comprehensive ‘askHR’ intranet, increasing the awareness and accessibility of Talent programs • Managed employee relocation and immigration; supporting 8+ work permit and residency applications in 6 months • Supported managers in performance management efforts by advising on annual review efforts & individual concerns • Built a Relocation & Immigration Framework to clarify the organization’s role in supporting the relocation and immigration of our employees • Lead full-cycle recruitment for various technical and creative roles, successfully completing hard to fill roles within an unprecedented time frame – ie. stagnant 4-month long job opening was filled within 30 days • Identified and resolved gaps in compliance with employment standards • Evaluated, updated and/or removed Talent programs for consistency with talent management values From October 2014 to October 2015 (1 year 1 month) Vancouver, Canada AreaHR Coordinator @ Role | Support the HR and leadership team at a growing technology company in creating a foundation of HR services (including; new hire orientation, payroll and benefits administration, performance management, HRIS and ATS maintenance and data analysis, recruitment support, OHS program execution, policy development, termination and personnel file management) Accomplishments | • Led the development of the HR section of the company’s first internal wiki system by creating use cases and collecting, auditing and establishing HR policies and procedures to match • Improved probationary period visibility by introducing a confidential 2-month review between HR and new hires • Improved efficiency and employee experience of our new hire on-boarding workflow by synthesizing employee information sources • Supported full-cycle recruitment from job analysis, job posting, candidate outreach, career fairs, screening, and interviewing for all student and full-time hires for 12 months (until placement of a full-time Junior Recruiter) From January 2013 to October 2014 (1 year 10 months) Vancouver, Canada AreaHR Intern @ Accomplishments | • Led the analysis, selection and implementation of their first and current HR Information System (HRIS) and separate Applicant Tracking System (ATS) • Deployed and analyzed the organization’s first 360-Degree Feedback Survey • Increased payroll administration efficiency with the proposal, implementation and training for the conversion to web-based electronic pay statements via ADP and ePost From May 2012 to August 2012 (4 months) Vancouver, Canada AreaHR Analyst (Co-op) @ Accomplishments | • Delivered a comprehensive toolkit resource, business plan and evaluation strategy in support of a proof of concept study for providing remote work as a flexible work option for employees • Improved data management and charting in the national effort to enumerate the public health workforce by analyzing, interpreting and synthesizing personnel reports • Provided ongoing support to employee engagement efforts in collaborative event planning with the Healthy Workplace Committee and Provincial Employees Community Services Funds fundraising and awareness campaigns From September 2011 to December 2011 (4 months)

Bachelor of Business Administration, Human Resource Management @ Simon Fraser University From 2008 to 2013 Management @ National Taiwan University From 2012 to 2013 French Studies @ Université Laval / Laval University From 2007 to 2007 Tiffanie Lai is skilled in: Human Resources, Team Leadership, Time Management, Social Media, Onboarding, Recruiting, Employee Relations, Leadership Development, Public Speaking, HR Policies, Business Strategy, Payroll, Coaching, Employment Standards, HR Information Management