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Thomas Nicholas

Head of Customer and Brand Experience @ SSE plc

Thomas Nicholas Contact Details

Brighton, United Kingdom
Head of Customer and Brand Experience @ SSE plc
Head of Brand Experience @ SSE plc
Operational Excellence Lead @ EDF Energy
BSc. (Hons), Molecular Medicine @ University of Sussex

Passionate about designing beautifully simple customer experiences in a complex world. Customer focused, committed and professional with a high degree of commercial acumen, strong interpersonal skills and cross functional expertise. Management experience in Fortune 500, CAC 40 and FTSE 100 multinationals in Financial Services and Utilities sectors. Specialities: Customer experience design, innovation/proposition development, strategic capability plan definition, 

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