Graduate of the Harvard Business School and Drexel University with thirty years of senior leadership experience with American Express, Advanta, NatWest Bank, Banamex USA, Banamex, Citigroup, and Johnson & Johnson. Global and multilingual business leader with outstanding track record in developing, launching, and leading consumer businesses from the emerging markets in the United States to the affluent markets in Mexico and South America. Possesses a dual citizenship in the United States and Brazil. Re-elected to the Drexel University Alumni Board of Governors in 2014 for a second 4-year term.
CEO & Founder @ MaxStrata provides strategic planning, business development, multicultural marketing, and logistic services to companies desiring to expand to cross-border international markets through global e-commerce channels. MaxStrata has the capabilities to market and deliver products to companies and individuals located anywhere around the world. From June 2014 to Present (1 year 7 months) Greater Los Angeles AreaElected Director, Drexel University Alumni Board of Governors @ Founded in 1891 in Philadelphia, Drexel is a top-ranked, comprehensive university recognized for its focus on experiential learning through co-operative education, its commitment to cutting-edge academic technology and its growing enterprise of use-inspired research. With more than 23,500 students, Drexel is the 14th largest private university in the United States and ranked 3rd among national universities in the most recent U.S. News & World Report list of “Up-and-Comers.” From September 2010 to Present (5 years 4 months) Greater Philadelphia AreaExecutive Vice President, International Credit Cards, Online Banking & Information Technology @ Led and managed all aspects of the International Credit Card Business for the United States, Mexico, and Latin America markets. Second, led the Online Banking and Information Technology functions supporting all of the bank's business lines including Corporate Banking, Personal Banking, Money Transfer, and Credit Cards. Third, in a matrix reporting relationship to our affiliate, Banamex in Mexico, developed global value propositions for the super affluent segments and integrated Information Technology into Citi Global. Established the vision to be the premier provider of unique, tailored, world-class, international, multilingual and multicultural value propositions leveraging the capabilities of Citi's global affiliates to serve our customers. Led resources from Banamex USA, Banamex, Citigroup, TSYS, Fidelity Information Services, Digital Insight, and Intuit to run the business. Partnered with multiple businesses and functional organizations across Citigroup to execute the strategy.
Banamex USA was the top issuer of international credit cards for the affluent segments in Mexico and Latin America and generated yields, net credit margins, and activation ratios greater than 23%, 18%, and 80%, respectively, which significantly outperformed the industry. From June 1996 to June 2014 (18 years 1 month) Vice President and Head of Business, Market, & Strategy Development @ Led the Strategic Planning and Business Development Group. After Fleet Financial Group announced their intention to acquire NatWest Bancorp, successfully led a cross-functional merger team to integrate NWBD's credit card and consumer lending businesses within the Fleet Financial Group. From 1995 to 1996 (1 year) Chief Planning Officer @ Led two major consulting firms, Mercer Management Consulting and Gemini, and multi-million dollar projects in creating and implementing the strategic business and information technology plans for Advanta. From 1993 to 1995 (2 years) Director, Operations & Information Technology @ Directed the strategic and tactical initiatives for Consumer Financial Services. Developed the IT Strategic Plan that addressed the IT vision and governance strategy, architecture, management approach, core processor transaction strategy, and action plan to implement the IT strategy. From 1991 to 1993 (2 years) Director, Genesis @ Selected by American Express from a worldwide pool of executives to re-engineer the Global Travel Related Services Business. Developed visions, strategic plans, and detailed business requirements that were used to build worldwide systems using relational database technology. Integrated Total Quality Management Requirements into the development process and systems. From 1988 to 1991 (3 years) Manager, Platinum and Gold Card Division @ Created, recruited, organized, and led a risk management staff that supported the Platinum and Gold Card Division. Developed and implemented FICO credit and behavior scoring systems and strategies for the Platinum and Gold Card Business. Managed a Customer Service Center that served over 1,500 Gold Card Financial Institutions. Completed the American Express Graduate Management Program. From 1986 to 1988 (2 years) Manufacturing Supervisor @ Led seven manufacturing departments in a union organized plant environment. Significantly improved labor relations, quality, and productivity. From 1982 to 1984 (2 years)
M.B.A., Concentration in General Management and Finance @ Harvard Business School From 1984 to 1986 B.S., Commerce & Engineering @ Drexel University From 1977 to 1982 High School @ George Washington High School From 1973 to 1977 Ted Michaels is skilled in: Banking, Credit Cards, Risk Management, Financial Services, Strategy, Structured Finance, Financial Markets, Credit, Portfolio Management, Commercial Banking, Financial Risk, Finance, Management, Loans, Credit Risk
Websites:
http://www.maxstrata.com