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Tanu Niwas

Quality Analyst

Business Operations specialist

Greater Boston Area

Section title

Tanu Niwas's Email Addresses & Phone Numbers

Tanu Niwas's Work Experience

Wipro Spectramind

Quality Analyst

June 2001 to July 2002

Scancafe Inc

Director Operations

April 2007 to December 2009


Director Operations

Greater Boston Area

Tanu Niwas's Education

Seth M.R. Jaipuria School

High School

Cambridge College

Master’s Degree

2014 to 2016

Mount Carmel Institute of Management

Master of Business Administration (M.B.A.)

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About Tanu Niwas's Current Company

Wipro Spectramind

Conducted quality audit on customer experience and created performance reports.

Frequently Asked Questions about Tanu Niwas

What company does Tanu Niwas work for?

Tanu Niwas works for Wipro Spectramind

What is Tanu Niwas's role at Wipro Spectramind?

Tanu Niwas is Quality Analyst

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What is Tanu Niwas's business email address?

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What industry does Tanu Niwas work in?

Tanu Niwas works in the Information Technology and Services industry.

Who are Tanu Niwas's colleagues?

Tanu Niwas's colleagues are Joel Traugott, Colin Crawford, Abhi Yadav, Sathyendrasaran Murali, Patrick O'Brien, and Mimoza Marko

About Tanu Niwas

📖 Summary

Quality Analyst @ Wipro Spectramind Conducted quality audit on customer experience and created performance reports. From June 2001 to July 2002 (1 year 2 months) Director Operations @ Scancafe Inc I was instrumental in building and scaling the team for this startup from early days (~40 employees) to 700+ employees. I helped hire and train teams for all functional roles for the business operations including HR, Training and Customer relationship management. I also worked in creating process flows and performance indicators for the entire business operations. Working closely with the founders, I helped in executing the organization development plan and strategy to manage the growth spurt. Also worked in creating talent retention and succession plan. I also managed to cost for the center. From April 2007 to December 2009 (2 years 9 months) Director Operations @ Zylotech Zylotech is an MIT spin-off offering an award-winning A.I. powered customer intelligence platform. Key accomplishments so far:1. Successfully setup the business operations. 2. Helped setup organization structure with matrix reporting across office locations, define KRAs/ KPIs and mechanism to track and report the organization goals and performance metrics.3. Hired core team members and successfully on-boarded them.4. Setup the end to end finance function. Currently responsible for managing the cash flow, and Reporting system and tools. Greater Boston AreaResearcher @ Tufts University I worked at the Spatial Cognition lab on a STEM education research project. We were testing the impact of specific training which enhance spatial cognition on math performance of elementary and middle school students.My contribution:1. Creating and running tests using various tools like MS office and Qualtrics2. Processing and analyzing and predicting (Linear mixed modelling) test data using programming language R3. Creating reports in MS office. From June 2015 to August 2016 (1 year 3 months) Executive Director @ Prognosys Analytics Key achievements:1. Successfully managed the Business Operations, reducing the operations cost by 8% within one year.2. Reduced attrition to

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In a nutshell

Tanu Niwas's Personality Type

Extraversion (E), Sensing (S), Feeling (F), Judging (J)

Average Tenure

1 year(s), 9 month(s)

Tanu Niwas's Willingness to Change Jobs



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