Manager, Site Reliability Engineering @ Vivante Health
Cyber Security Consultant @ Strongnode
Company Name
Sidecar @
Education:
About:
Elite troubleshooter and enterprise systems engineer. 15+ years of experience and wisdom in supporting IT systems, C-suite executives, and Fortune 500 business infrastructure.
Notable Skills:
+ Hardware/software problem analysis and resolution (Level II-III Support)
+ Proficiency in all general aspects of Enterprise IT: Operations, Security, and Systems
Administration, User Support. Well-versed in all Operating Systems - Windows,
Elite troubleshooter and enterprise systems engineer. 15+ years of experience and wisdom in supporting IT systems, C-suite executives, and Fortune 500 business infrastructure.
Notable Skills:
+ Hardware/software problem analysis and resolution (Level II-III Support)
+ Proficiency in all general aspects of Enterprise IT: Operations, Security, and Systems
Administration, User Support. Well-versed in all Operating Systems - Windows, Mac, Linux,
Unix et. al.
+ Standardized service delivery via ITIL processes for ITSM
+ Superlative Remote Support capabilities -- I can work well and anywhere
+ Desktop Systems Engineering / Field Office Ops
+ Technology Training / Coaching
+ Technical writing (End-User documentation)
+ Cloud / Virtual Desktop Infrastructure Operations
+ HIPAA compliance & security, SOX audit compliance
Steven Miklovic is skilled in: System Administration, Troubleshooting, Technical Support, Active Directory, Windows, Servers, WordPress, Windows Server, Group Policy, Networking, Laptops, Video Production, DNS, Marketing, Databases
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