Successful multi-unit regional/district manager and trainer with a reputation for meeting challenging goals and objectives all while creating a positive and fun work environment. Responsible for businesses in multiple states including Reno, Tucson, Phoenix, San Antonio, San Jose, Dallas and Los Angeles. A leader who creates winning teams that unite to solve problems, overcomes obstacles and follows
Successful multi-unit regional/district manager and trainer with a reputation for meeting challenging goals and objectives all while creating a positive and fun work environment. Responsible for businesses in multiple states including Reno, Tucson, Phoenix, San Antonio, San Jose, Dallas and Los Angeles. A leader who creates winning teams that unite to solve problems, overcomes obstacles and follows through to ensure success. Creates and implements new initiatives with a focus on improvement of existing technology, process and procedures that are focused on decreasing inefficiencies. Able to analyze data to highlight areas of opportunity that can be negatively influencing profitability. Creating a culture where staff has a voice, feels supported and heard all while providing top notch customer experiences.
Area Manager @ Transferring previous multi unit health care experience into the audiology sector I have been able to quickly create tangible and measureable results.
During the first year I have grown my portfolio by 27% in same store growth and have increased profitability by 44% by driving performance and removing inefficiencies.
I empower my professional clinical and support staff to perform well by removing obstacles, listening to their needs and cultivating a culture of excellence. My area of responsibility is consistently top in the company and far exceeds all budgeted expectations. I am very proud of a very low turnover rate of just 3% for the year. From June 2014 to Present (1 year 7 months) Regional Manager @ Regional Manager for West Coast Dental handling offices in Northern Los Angeles. Direct supervisor for all clinical and professional staff, DDS, DMD and specialists and well as all support staff.
Responsible for all aspects of dental office operations. Able to improve revenue and profitability and work with staff to create a motivating and driven work place. Created a sense of ownership within the offices, teaching and coaching them to analyze an EBITDA report and create actionable steps to improve profitability and growth. From September 2013 to May 2014 (9 months) Regional Manager @ Multi site manager responsible for increasing same store growth and expansion into new markets. Over six (6) years of experience in handling all aspects of creating and running a growing business. I recruit, train, coach and manage performance with a focus on increasing top line revenues and creating efficient process to increase profitability. Results driven and thrives under challenges. Managed 18MM-22MM in annual revenue in three states all while maintaining a sense of team and pride in the employees. Had up to 160 plus employee directly reporting and had a very low turnover rate for my managerial team, in the 6 1/2 year had just four (4) office managers turned over. From January 2007 to September 2013 (6 years 9 months) Office Manager @ Managed multiple large dental offices in the greater Phoenix and surrounding areas. Able to immediately improve revenue performance and increase patient satisfaction. Increased run rate revenue by more than 40% in struggling office then awarded by a promotion to the largest dental office in the state. After two (2) years of management was promoted to the regional manager position. From January 2005 to December 2006 (2 years) Sergeant @ Worked as an ammunition technician responsible for accountability and safe storage of explosives and chemicals. Supervised as many as 30 Marines while Platoon Sergeant. Able to see many parts of the world while serving our country. From November 1997 to June 2001 (3 years 8 months)
Bachelor's degree, Elementary Education and Teaching @ Arizona State University From 2001 to 2004 Steven Goldring is skilled in: Multi-Site Operations, Training & Development, Recruitment/Retention, Leadership Development, Recruiting, Management, Succession Planning, Performance Management, Employee Relations, Coaching, Staff Development, Team Building, Applicant Tracking Systems, New Hire Orientations, Leadership
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