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Stephen Vowles

Marketing Director

Managing Director, Head of Marketing at Barclays UK

London, Greater London, United Kingdom

Section title

Stephen Vowles's Email Addresses & Phone Numbers

Stephen Vowles's Work Experience


Marketing Director

2013 to Present

Ladbrokes PLC

Director, Customer Experience

2010 to 2013

Ahold USA (Stop & Shop / Giant Supermarkets)

Senior Vice President, Marketing

2004 to 2010

Stephen Vowles's Education

University of Oxford

Bachelor of Arts Politics Philosophy & Economics

1985 to 1988

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About Stephen Vowles's Current Company


Marketing Director and member of the Executive Committee at the U.K. and Ireland's largest omni-channel retailer and most visited retailer online (after Amazon and eBay). In addition to its online presence Argos has 734 shops with sales in excess of £4bn. An important player in the reinvigoration of Argos, responsiblities include developing the Argos customer proposition, brand...

Frequently Asked Questions about Stephen Vowles

What company does Stephen Vowles work for?

Stephen Vowles works for Argos

What is Stephen Vowles's role at Argos?

Stephen Vowles is Marketing Director

What is Stephen Vowles's personal email address?

Stephen Vowles's personal email address is v*****

What is Stephen Vowles's business email address?

Stephen Vowles's business email addresses are not available

What is Stephen Vowles's Phone Number?

Stephen Vowles's phone +44 ** **** *257

What industry does Stephen Vowles work in?

Stephen Vowles works in the Marketing and Advertising industry.

Who are Stephen Vowles's colleagues?

Stephen Vowles's colleagues are Meenakshi Saxena, Haroon Baig, Gary Cook, Rashad Salam, Danielle Jersz, Chris Phillips, John Shurmer, Richard Wood, Ali Samad, and Tim Marjoram

About Stephen Vowles

📖 Summary

Chief Marketing / Customer Officer. Unique breadth of experience in digital, multi-channel, omni-channel and traditional spaces, across multiple sectors and countries. Very experienced operator at board level. Track record of driving significant sales and profit growth through shaping and delivering large scale, customer driven change. Classical FMCG marketing training.Marketing Director @ Marketing Director and member of the Executive Committee at the U.K. and Ireland's largest omni-channel retailer and most visited retailer online (after Amazon and eBay). In addition to its online presence Argos has 734 shops with sales in excess of £4bn. An important player in the reinvigoration of Argos, responsiblities include developing the Argos customer proposition, brand positioning and customer experience, in addition to marketing strategy and execution and own brand development. Lead a team of around 85 and direct budgets of £100m+. From 2013 to Present (2 years) Director, Customer Experience @ Chief marketer, brand and customer strategist for this FTSE 250 digital and retail gambling group. Report direct to the CEO and a member of Executive Committee. Lead a staff of around 120, and control budgets of £80m+. A key driver of the re-invigoration of this business via determining a new customer and brand strategy and driving its delivery in 2200+ shops, on site and on mobile; also by leading the transformation of its marketing in both traditional and digital channels and across channels. From 2010 to 2013 (3 years) Senior Vice President, Marketing @ Chief marketer for the largest retailer in the Mid-Atlantic and Northeastern U.S. with 560 stores and sales of $18bn, part of the Dutch Royal Ahold group. Leading a staff of 120 with budgets of $200m+. Responsible for brand strategy and positioning, customer strategy, digital marketing and loyalty strategy, insights / research and all customer facing communications. Key driver in developing, agreeing and rolling out a transformational new vision and strategy that drove share and profit growth after prolonged stagnation. Recognized Marketer of the Year by Supermarket News. From 2004 to 2010 (6 years) Senior Vice President Corporate Brands @ General Manager of the Ahold USA private label / own brand business. Responsible for retail sales of $2.0bn+, 5 major brands and 4k products sourced from 300+ vendors. Led a staff of 70. Delivered robust sales (+24%) and profit growth (+15%). Held this position with the parent concurrently with responsibilities as SVP, Marketing (2004 to 2010 - see above). From 2007 to 2009 (2 years) Customer Marketing Director @ Recruited to establish customer marketing function at this leading UK supermarket with sales of £18bn. Reported direct to PLC board member and held budgets of £150m+, responsible for sales of £500m+ with team of 100+. Co-conceiver and key driver of Nectar, a multi-party loyalty program that replaced the £100m+ Sainsbury's Reward Card. This radical move established an important differentiator against Tesco. From 2000 to 2004 (4 years) London, United KingdomMarketing Director @ Member of the board, reporting to the Managing Director, of this travel agency with 743 shops, 100 foreign exchange bureaus and 4 major call centers. Responsibilities included all marketing activity, budgets of $30m, and a team of 50. Re-introduced Thomas Cook's eponymous selling line and defined a new proposition for the retail business reflecting the coming ecommerce challenge. From 1998 to 2000 (2 years) Peterborough, United KingdomBrand Management @ Eight years classical marketing training. Achieved excellent results by driving globally unique innovation and advertising. Promoted several times at or near front of class. Positions included Strategic Marketing Manager Male Toiletries Western Europe, Brand Manager Olay, Brand Manager Crest, Brand Manager Insignia, Assistant Brand Manager Head & Shoulders and Brand Assistant Vicks. From 1989 to 1997 (8 years) Bachelor of Arts, Politics, Philosophy & Economics @ University of Oxford From 1985 to 1988 Stephen Vowles is skilled in: Strategy, Brand Management, Marketing Strategy, Management, Marketing, FMCG, Advertising, Leadership, Retail, Strategic Planning, Mobile Devices, Brand Architecture, Corporate Branding, Strategic Thinking, Customer Insight, Segmentation

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In a nutshell

Stephen Vowles's Personality Type

Extraversion (E), Sensing (S), Feeling (F), Judging (J)

Average Tenure

3 year(s), 10 month(s)

Stephen Vowles's Willingness to Change Jobs



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