Senior IT Executive with a wealth of experience and an outstanding track record for the transformation and delivery of successful IT organisations within global, high-tech environments.
Experienced in the development and execution of IT Roadmaps and Strategies in order to align with the business vision and delivery of business transformation.
A commercially astute individual with the ability to deliver successful grass-root operations whilst maintaining a strategic outlook
Excellent Project & Program Management skills - have directed various sized, multi-disciplined teams and delivered many complex business projects.
A qualified Practitioner in Project (Prince2) and Program Management (MSP) as well as Expert Level ITIL V3 in Service Management.
Winner of the 2012 IBM Enterprise Scholarship - selected by a panel of senior industry executives to study a Masters in Information Leadership in conjunction with Cass Business School and City University. This executive-level Masters was designed to develop the next-generation CIO/CTO.
http://www.computerweekly.com/news/2240146379/City-University-London-IBM-Enterprise-scholarship-winner-announced
Chief Information Officer @ From November 2014 to Present (1 year 2 months) Non-Executive Director @ Serving on the Board for the Maudsley Learning Company, a subsidiary of the Maudsley Charity which supports mental health and well-being by investing in projects that aid innovation in health services, training and education, and research and infrastructure.
Advising the board on the Technology and Digital strategy in order to realise the vision of creating an innovative, digital learning platform to provide world class and accessible learning in mental health and well-being.
http://www.maudsleylearning.com/
Partners of the Maudsley Learning Company include the South London and Maudsley NHS Trust, Institute of Psychiatry and King's Health Partners. From January 2013 to Present (3 years) Programme Director (Interim) @ Within an aggressive timescale, have established a large, complex Information Security Programme with multiple concurrent project streams and many teams. Objective is to implement a new Target Operating Model and governance structure for Information Assurance in line with HMG Policy, whilst delivering numerous initiatives.
Working with stakeholders across many government departments to ensure continuous alignment and compliance with policies and guidelines.
Delivery of the programme to support the Student Loans Company's vision & mission to become a digital, customer-focused, centre of excellence. The Student Loans Company is one of the Government Digital Strategy's 25 'Exemplar' Services. From July 2014 to November 2014 (5 months) Glasgow, United KingdomGlobal IT Director @ Responsible for Global IT Services for Smart Focus (formerly Emailvision)
Develop & execute the strategy to facilitate the rapid growth of the organisation, whilst professionalising the IT Service.
Implementation of Program & Portfolio Management for delivery of Business Transformation including; CRM (SalesForce) and business process alignment, Financial systems and Data Integration, Service Cloud and Customer Portal, Exchange migration.
Implementation of a Service Management framework and IT governance
Grow and develop the global IT team. From April 2012 to May 2014 (2 years 2 months) London, United KingdomDeputy IT Director WWS Europe @ Promotion due to the successful transformation of the IT Service across Europe and for the implementation of significant process improvements.
Developed a first-class PMO; recruited the team and implemented a PMO framework to realise the vision of becoming the leading global PMO across Sony to deliver successful business change.
Planned and executed a successful, major re-organisation of the IT function within Europe to align with the strategy and developed the senior staff into a high-performing management team. From August 2010 to April 2012 (1 year 9 months) London, United KingdomOperations Manager WWS Europe @ Management of all IT Service Operations and Infrastructure across six European Product Development Studios – with five IT Managers as direct reports – total IT staff of 43 people in Infrastructure, Applications, Support, PMO, Procurement, Networks & Security.
Responsible for multi-site data centres, infrastructure provision & service support for 1500 Users From August 2007 to August 2010 (3 years 1 month) London, United KingdomIT Consultant @ Relocated to Cheshire and set up my own Consultancy.
Planned and executed a major program to relocate the business including Infrastructure Design & Virtualisation, Networks and WAN connectivity, VOIP Implementation, AV Installation, Blade Technology, Call Centre Management Suite.
Project completed succesfully within budget and on time with BAU Operations unaffected. From January 2007 to August 2007 (8 months) Manchester, United KingdomUK IT Support Manager @ Established a new team of eight support engineers and one Mac and A/V engineer to facilitate the IT support for the UK Studios in Chertsey, Guildford & Warrington; supporting a demanding user base of over 500 creative developers.
Team management including mentoring, setting objectives, identifying training and development requirements and encouraging open communication and knowledge sharing within the team From October 2005 to November 2006 (1 year 2 months) UK MIS Manager @ Managing the complete IT infrastructure and support service (4 Staff) for two UK offices and two Game Development Studios with 350 end users as well as to 30 users in the Nordic offices
Project managed an office move involving designing the layout, selecting and purchasing servers and desktops, implementing VoIP (Cisco Call Manager) and rolling out Windows 2003 Active Directory in the UK offices From June 2002 to August 2005 (3 years 3 months) London, United KingdomIT Manager @ Managing the IT infrastructure and support team for the London office and Creative Design studio as well as supporting retail outlets around central London. From May 2000 to April 2002 (2 years) London, United Kingdom
Master’s Degree, Information Leadership @ Cass Business School From 2012 to 2014 Stephen Docherty is skilled in: E-commerce, Program Management, IT Strategy, ITIL, Strategy, IT Management, Governance, PRINCE2, Team Management, Management, Project Management, CRM, SalesForce, SharePoint, Data Center