Project manager with strong technical knowledge and experience in implementing technical services and platforms in complex, international environments. Strong language skills and multicultural skills. Open-minded, connects easily with people from different backgrounds, well developed organizational and analytical skills. Experienced in turning project proposals into manageable projects that are delivered on time and within specifications.Account Manager @ From 2015 to Present (less than a year) Amsterdam Area, NetherlandsImplementation Manager @ Working for the most recognized e-commerce brands in Spain, France and the United Kingdom, I coordinated their integration into Adyen's Payment Processing Platform and provided them all the technical support needed for a smooth and fast boarding. Tasks - Act as the first point of contact for all merchant needs and questions during the implementation process. - Define the implementation objectives, best practices, plan and risks in coordination with the sales and product teams - Coordinate the configuration, setup and testing activities with the merchants and with the involved teams in Adyen. - Manage follow-up during the integration phases and train the merchants after their successful boarding. - Act as a technical specialist during presales meeting providing potential merchants a good overview of Adyen's Payment Processing Platform as well as possible improvements when switching to Adyen's solution. - Identify possible product and processes improvements From 2014 to 2015 (1 year) Amsterdam Area, NetherlandsTechnical Project Manager @ Working for B-to-B clients in Mexico, Panama, Nicaragua, Salvador, Costa Rica and Guatemala I planned, implemented and delivered projects of large VAS platforms and services deployment. Tasks - Acted as main point of contact for customers for technical, functional and project management issues. - Defined the scope of projects according to RFP and RFQ documents in cooperation with the pre-sales and sales team to avoid extra work and costs and by outlining work estimates for several projects. - Managed follow-up during development phases. - Planned and organized both remote and on-site deployment activities involving hardware and software, network, system and configuration needs. - Wrote and managed acceptance tests. - Trained customer teams after delivery of projects. Results - Delivered the first phase of a successful Data Recovery Center to eliminate downtime of critical value added services (credit recharge) and a Business Information Center for services usage analysis (one of the biggest sale for the Myriad Group in Latin America in 2011 and the first time this project was sold in Latin America). This involved planning and coordinating installation of 18 new servers in 2 locations (negotiated an 18% discount with the local provider on the price for these servers and the installation) and a software installation and upgrade of 30 servers by 3 engineers on 2 separate sites. All this was realized without downtime and without impact on live services for the client. - Implemented a Self-Care Solution (via HTML navigation) within strict deadlines that was built on top of a client platform. This project was a “first” for Myriad and one of the biggest sale in Latin America in 2012. After a successfull rollout, additional services and licenses were delivered. From March 2011 to December 2013 (2 years 10 months) Mexico City Area, MexicoPolytech'Paris Sud, Paris Sud University, Information Technology, Computer Software and Network, Master degree @ Polytech'Paris Sud From 2005 to 2010 Sophie Boulanger is skilled in: Project Management, Software Project Management, System Deployment, Software Engineering, Systems Engineering, International Project Management, Customer Facing Roles, Mobile Devices, TCP/IP, Linux, Scrum, Software Design, GSM, XML, Mobile Applications
What company does Sophie Boulanger work for?
Sophie Boulanger works for Adyen
What is Sophie Boulanger's role at Adyen?
Sophie Boulanger is Account Manager
What industry does Sophie Boulanger work in?
Sophie Boulanger works in the Internet industry.
Extraversion (E), Intuition (N), Feeling (F), Judging (J)
1 year(s), 7 month(s)
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