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Shay Lelinger

Sr. Site Reliability Engineer

Senior Site Reliability Engineer at Roche

San Francisco Bay Area

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Shay Lelinger's Email Addresses & Phone Numbers

Shay Lelinger's Work Experience


Sr. Site Reliability Engineer



Senior DevOps Engineer

November 2014 to August 2018

San Francisco, CA


Linux System Engineer

May 2014 to September 2014

Sunnyvale, CA

Shay Lelinger's Education

Tel Aviv University

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Shay Lelinger's Estimated Salary Range

About Shay Lelinger's Current Company


- Production support for various applications running on AWS – ECS (containers), EKS (Kubernetes). Support API Gateway, Lambda, DynamoDB, Route53, S3, RDS etc. across 6 regions.- Provide on-call support and respond to P1 incidents. Hold post-mortems for outages. Produce P1 runbooks and conduct P1 dry runs. Provide incident response training.- Work with application teams to instrument production...

Frequently Asked Questions about Shay Lelinger

What company does Shay Lelinger work for?

Shay Lelinger works for Roche

What is Shay Lelinger's role at Roche?

Shay Lelinger is Sr. Site Reliability Engineer

What is Shay Lelinger's personal email address?

Shay Lelinger's personal email addresses are k****[email protected], and s****[email protected]

What is Shay Lelinger's business email address?

Shay Lelinger's business email addresses are not available

What is Shay Lelinger's Phone Number?

Shay Lelinger's phone (**) *** *** 275

What industry does Shay Lelinger work in?

Shay Lelinger works in the Information Technology and Services industry.

Who are Shay Lelinger's colleagues?

Shay Lelinger's colleagues are Ekram A, Florian Zabel, David Helmreich, Rasa Bertuzis, and Dmitrii Filev

About Shay Lelinger

📖 Summary

Sr. Site Reliability Engineer @ Roche - Production support for various applications running on AWS – ECS (containers), EKS (Kubernetes). Support API Gateway, Lambda, DynamoDB, Route53, S3, RDS etc. across 6 regions.- Provide on-call support and respond to P1 incidents. Hold post-mortems for outages. Produce P1 runbooks and conduct P1 dry runs. Provide incident response training.- Work with application teams to instrument production environments, using AppDynamics, (ELK). Setup alerts for application health violations, excessive error rates etc.- Triage tickets escalated from L2 support and resolve or escalate to Engineering.- Monitor critical application services and run synthetic testing of core functionality using ThousandEyes, Jenkins.- Manage VictorOps - on-call alerting tool. Integrate critical monitors to trigger paging of appropriate personnel.- Create dashboards to visualize core SLIs, using AppDynamics, Sumo Logic, Splunk, Grafana. BelmontSenior DevOps Engineer @ Sephora - Design, provision and support all AWS infrastructure including ELB, EC2, RDS, S3, Dynamo, SQS, IAM, Cloudwatch.- Setup ELK stack in order to process and visualize performance metrics.- Setup and support Splunk infrastructure.- Introduce Prometheus to Sephora.- Architect, design, implement and support backend services in AWS to provide a digital retail experience online and in 1300 stores across the US, Canada, Brazil and Mexico, including digital signs, digital catalogs, online reservations.- Install, configure and support CentOS, Ubuntu, Apache, Camel, PHP, Java, MySQL, MSSQL, Redis, Memcached, Solr. - Setup guidelines, conventions and processes for infrastructure, production support, development, deployment, continuous integration.- Implement information security processes and work with Infosec department to maintain compliance.- Setup Nagios for monitoring and Jenkins for deployments and other tasks. Integrate with Pagerduty.- Architect, develop, deploy, support and evangelize internal support and diagnostic tool built to provide a consolidated view of store systems health to both support and management. On-board several applications developed by different teams and act as technical liaison.- Develop new features and deploy applications written in PHP (Laravel, Lumen).- Develop new features and deploy applications running on Apache Camel.- Develop ETL processes for product catalog, inventory, reviews and more, using Bash/PHP/Perl/Python and parsing XML/CSV/JSON, loading files and API data (REST/SOAP).- Integrate with Splunk, Omniture, ServiceNow, Slack, Timetrade, Olapic, Fourwinds, Modiface, Airwatch APIs.- Setup configuration management using Chef and Ansible.- Write scripts for monitoring, validation and other automated tasks.- NoSQL DBs: Couchbase, MongoDB, Cassandra. From November 2014 to August 2018 (3 years 10 months) San Francisco, CALinux System Engineer @ Microsoft - Architect, design and implement new LAMP based web environments from the ground up, including development, staging and production, in preparation for migration from private cloud to Microsoft Azure. Migrate all web services while maintaining service to over 100k end users.- Setup monitoring with Nagios, and full redundancy for all services.- Deploy Apache, Mysql, Tomcat, ExpressionEngine, Memcached, Nginx, Jenkins, Git, Gitlab and more.- Write Bash, Powershell, Ruby, PHP scripts to automate tasks and tests.- Coordinate and work with global-wide vendors and development teams in order to migrate, test and troubleshoot services.- Documentation From May 2014 to September 2014 (5 months) Sunnyvale, CASystem, Network and Telephony Administrator / Project Manager @ EDP – System, Network, ERP and Cloud Services - Senior staff member of EDP's system, network and integration team. Participate in decision making processes regarding EDP's main clients, overall vision and direction of the company, working closely with the CTO and CEO.- Develop and perform maintenance of EDP's cloud infrastructure, remotely and on premises in the Data Centers, housing thousands of servers, storage and network equipment.- Assess, train and mentor junior system and network administrators, including recommendation of promotion or termination.- Work with over 200 of EDP's clients, including high profile pharmaceutical companies, Forex and other online based companies, large scale law firms, factories, non-profit organizations and more. - Work with clients from presale to implementation of a wide range of IT solutions. Implement new products and systems, as well as provide support for existing IT infrastructure. From January 2008 to December 2013 (6 years) IsraelEDS-Comverse IT Helpdesk technician @ EDS Group - Americas region focal point for 4000 end users.- Act as shift manager, managing teams of 10 support agents, providing technical training and professional supervision.- Provide IT support for 7000 end users worldwide over the phone in a high pressure environment, using remote tools when possible. Lead in First Call Resolution rates.- 1st Tier for all IT related issues including system, network, application, telephony and PC issues.- NOC services for all IT systems worldwide.- Coordinate between IT teams to resolve system wide problems.- Deploy field agents globally when necessary and coordinate field operations until problem is resolved.- Assist in development of ticketing systems, resulting in increased service level. From February 2006 to December 2007 (1 year 11 months) Tel Aviv, IsraelJunior System Administrator / Helpdesk @ Yigal Arnon & Co. - 'יגאל ארנון ושות - Provide IT support for 150 end users at one of Israel's leading law firms.- Install, upgrade, configure and maintain all IT systems – servers, routers, switches, firewalls etc.- Manage 10 Windows 2003 servers including maintaining user account security and file/folder permissions based on corporate policy. Support customers and employees onsite and with remote tools to provide immediate support.- Manage backup and restore processes.- Provide helpdesk support to all users, in two branches (Tel Aviv and Jerusalem), troubleshooting hardware and software problems; including PC, telephony, handheld and Video Conferencing.- Train employees on computer usage to improve employee and application efficiency.- Implement Linux and open source based solutions to reduce IT costs. From November 2002 to November 2004 (2 years 1 month) Tel Aviv, Israel

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In a nutshell

Shay Lelinger's Personality Type

Introversion (I), Sensing (S), Thinking (T), Perceiving (P)

Average Tenure

2 year(s), 10 month(s)

Shay Lelinger's Willingness to Change Jobs



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