Strategic and insightful thinker, driven by sense of urgency to develop business opportunities and related products and with excellent technical skills which are critical in analyzing opportunities and influencing go to market strategy.
Over 17 years of progressive experience demonstrating strong business development and entrepreneurship with deep knowledge and expansive capabilities in strategic products, vendor management, client relations, coupled with an insightful perspective to recommend and adopt solutions that are precise, executable, and effective.
Characterized as a highly capable senior level leader experienced in developing and enhancing internal and external partnerships.
Sr. Director, Global Acquirer Processing @ From January 2015 to Present (1 year) Chief Product Officer @ From September 2014 to January 2015 (5 months) Director Innovation, Gaming and Security Products @ Managed enterprise product strategy and adoption of fraud and security products with large retail and gaming merchants. Managed twenty three million dollar P&L for portfolio of products and participated in industry events as Vantiv subject matter expert. Directed the evolution and growth of the products to meet client needs.
• Responsible for P&L for enterprise Security Products and the fraud management tools-set which resulted in reduction in merchant losses due to fraud and security breaches.
• Developed go-to-market strategy for ecommerce value added products portfolio including, fraud tools, fraud scoring engine, geo-fencing, geo-tracking, player validation, 3D secure technology, Point-to-Point encryption, ecommerce data security, PayPage and tokenization.
• Managed card brand tokenization product and its mandates as published by EMVCo for digital and mobile commerce for alternative payments.
• Responsible for customer engagement through consultative engagement and discovery with clients, ISV’s and other integrators resulting in adoption of data security and fraud management products in retail, online wagering and gaming verticals.
• Represented Vantiv at PCI council, AWG, PPISC, FS-ISAC and ANSI X9F standards groups. Contributed to the authoring of the encryption, data security and Tokenization standards at X9. Published in Indian Gaming magazine for data security. From September 2013 to July 2014 (11 months) Vice President, Strategic Product Management @ Responsible for strategic initiatives to modernize processing platforms, to bring to market an encrypted and secure platform to mitigate credit card data loss at merchant locations, and to combat disruptive technologies in the payments industry including mobile and person to person payments. Collaboratively managed a team of cross functional staff and established priorities within the governing process at TSYS. Responsibilities included:
• Multi-million dollar budget for development, and management of products under my portfolio.
• Creation of incubator environment for Point of Sale Vendors for Data security, Point to Point Encryption, Transactional Fraud Prevention and Risk Mitigation platform, V.me, Mobile Wallets, Mobile Payments, Tokenization and Account Updater products.
• Developed go to market strategy for Guardian security suite of products, mobile payments and account updater product.
• Managed monthly department accomplishments review, Score Card, Product Roadmap and organizing weekly and monthly department meetings and coordination of cross functional committees.
• Negotiated with vendors and clients for Breach Protection insurance, Ecommerce Gateway, Fraud Mitigation Platform, PCI security, TDES Encryption, and Voltage (Data Security).
• Thorough knowledge of all TSYS platforms including Sierra, Saratoga, TransIT, Summit, MAS, FCS, Merlin, and products associated with each platform.
• Strong knowledge of Card Brand products including Visa, Master Card, Discover, American Express and PayPal. From December 2010 to July 2013 (2 years 8 months) Business Development Manager @ Responsible for the technology sales growth for nationally recognized businesses including hotels, restaurants, and retail industry through product integration and technoclogy. Responsible for C-level business development within the assigned vertical and the associated technology providers. Responsibilities included:
• Consultative Sales for merchant services in several industry verticals generating over 20 million in new processing business through Visa, Master Card, Discover and American Express.
• Sold software, POS hardware and interfaces to VAR/OEM integrators, customers and partners.
• Established touch point campaigns, developed leads and sales proposals.
• Consulted with PMS and POS vendors on credit card interface development with global payments platform.
• Coordinated middleware processing for new installations including, TSYS, Elavon, Global Card Services, Southern Datacom and Shift 4.
• Provided leadership to peers for installation of complex interfaces for TSYS platform in conjunction with Southern DataCom, Global Card Services and Shift 4.
• Established requirements and a successful rollout of hospitality reservations and Point of Sale software for Hypercom and Verifone platforms.
• Programmed and sold Verifone, Hypercom, Magtek, Nurit and Ingenico processing hardware. From December 2006 to September 2010 (3 years 10 months) Director @ With early success at MSI, I managed all aspects of operations, business development, product management, network design, customer sales and support. Managed a team of 25 business analysts and IT professionals in developing and implementing Property Management System, Interface compliance and distributed technologies. My team was instrumental in year over year growth of over 50% in revenue by reducing network costs and bring new products to market. Responsibilities held within the organization were:
Director Internet Services
•Managed cross-functional team of 25 project managers and business analysts for interface implementation lifecycles.
•Developed a MSI Central Reservations (WebRES) booking engine model with connectivity to GDS (Global Distribution System) and Internet Distributions System (IDS).
•Implementation of Property Management System;WinPM, DosPM and Point of Sale System.
•Responsible for design and parameter changes to Vital, Tsys TS2 and Southern Datacom platforms.
• Developed and implemented a MSI Centralized Corporate Services Business model for hospitality vertical.
• Managed network and database administrators.
• Managed offshore team of Indian software developers and Business Analysts.
• Implemented the SalesLogix and SupportLogix, Customer Relationship Management (CRM) program.
• Evaluated and recommend data and telecommunication solutions including VOIP, VPN, NetWare appliances, Cisco firewalls, email and fax servers, telecommunication services like T1, DS3, and Sonet systems. From November 1996 to February 2006 (9 years 4 months) CEO/President @ Early pioneer and an entrepreneur in the Internet industry, I was responsible for a successful startup business which served the Internet establishment of dialups and website design and development. At abacus, I learned many business development aspects which I have applied throughout my career. Following were the responsibilities:
• Responsible for starting, managing and the growth of the business.
• Established sales staff quotas and implemented programs to monitor progress and reward sales achievements and distinctions.
• Managed installation of T1 and DS3 circuits in metro networks and on-net building infrastructure.
• Implemented DSL, ADSL and Dialup data network.
• Planed, and directed software development; engaged in research and development (R&D) for new software products and managed the completion and implementation of software.
• Managed Internet software development, including the development of static and dynamic websites for the company using HTML, XML, ASP, Java and databases.
• Implemented and maintained IT systems including Microsoft and Unix servers and networks. From January 1997 to March 2001 (4 years 3 months)
MBA, Management @ Northern Arizona UniversityBSEE, Electrical Engineering @ Northern Arizona UniversityPragmatic Product Marketing Certified -- (PMC) @ Pragmatic Marketing InstituteCertified Payments Professional -- (CPP) @ Electronic Transactions Association Shahzad Khan is skilled in: Sales Management, Payments, Contract Negotiation, Vendor Management, Sales, Entrepreneurship, Team Leadership, Project Management, Process Improvement, Payment Systems, New Business Development, Business Strategy, Product Management, Account Management, CRM