Manager ICT Infrastructure Delivery Services @ ICT Infrastructure Delivery Services Manager From October 2015 to Present (3 months) Brisbane, AustraliaFull Stack Developer @ Focus is directed towards retail web presence, eCommerce and integration into various systems for data collection, analysis, decision and reporting. Strong skills in: - Creative Thinking / Innovation (design / technical architecture / business strategy / problem solving) - Communications / Collaboration - Business Processes / Defining and Reinventing processes - Problem Solving (Technical / People / Business Process) - Competitive Analysis - Web Architecture - Information Security - eCommerce Security - Data Definition (Structuring) / Integration and Analysis - Data Manipulation - Responsive Design - Front End / Visual (UI) / User Experience (UX) Design - HTML 5 - Javascript - JQuery - CSS - PHP - Photoshop - Database Design / Maintenance (MySQL, MS SQL Server) - SQL - Dreamweaver - Visual Basic / VBA - Powershell - SEO (Background: Undertaking the same role, from March 2001 to December 2006 the company was run under the name of "Horseland Underwood" before splitting off to form Aitken's Saddlery) From March 2001 to Present (14 years 10 months) Manager, ICT Networks & Field Services @ From June 2014 to October 2015 (1 year 5 months) Team Leader Voice Engineering @ From January 2012 to June 2014 (2 years 6 months) Voice Network Engineer @ From September 2007 to January 2012 (4 years 5 months) Telecommunications Support Officer @ From January 2005 to September 2007 (2 years 9 months)

Information Technology @ Queensland University of Technology From 2003 to 2006 Selby Steer is skilled in: Cisco Call Manager, Avaya, Cisco Technologies, IVR, Contact Centers, SQL, Infrastructure, Cisco VoIP, CSS, Disaster Recovery, Call Centers, Gateway, PHP, Contact Centre, SIP