Head of Western Europe @ Benelux (Belgium, the Netherlands, Luxembourg) & France & Iberia (Spain, Portugal, Andorra & Gibraltar) & South East Europe (Italy, Greece, Cyprus, Israel, Malta & San Marino) From September 2015 to Present (3 months) General Manager/Head of SWIFT BeNeLux and France @ - Responsibility for the regional profitability, people management, operational excellence and the interaction with the financial industry in both regions. - Manage both commercial teams that need to focus on customer retention and guarantee future revenue streams and operational teams to guarantee operational excellence within the regions. - Strategic review of global interaction and profitability with the key clients headquartered in the regions. From January 2012 to Present (3 years 11 months) General Manager/Head of SWIFT BeNeLux @ - Responsibility for the regional profitability, people management, operational excellence and the interaction with the financial community in the region. - Manage commercial team focusing on customer retention and guarantee future revenue streams and operational team to guarantee operational excellence within the region. - Strategic review of global interaction and profitability with the key customers headquartered in the region. From January 2009 to January 2012 (3 years 1 month) Global Account Director at SWIFT @ - Develop a strategic relationship between the large financial institution and the different business interactions to their counterparties using SWIFT. - Develop a clear long term revenue stream for SWIFT based on the global business relationship with the customer. - Manage a virtual global team supporting the different business lines within the financial institution and respecting different cultures and regional business requirements. From June 2006 to January 2009 (2 years 8 months) Vice President Global Key Client Management MasterCard International @ - Develop a strategic relationship between a global bank headquartered in Europe and MasterCard International. - Increase volumes, market share and revenues of both the global bank and MasterCard by strategic positioning of products, launch of new products, customer retention and increase usage, profitability analysis, operational enhancements, cost control,etc. - Manage a global team to support and increase business development. Rewards: - Global Key Accounts Value Driver Award Global Corporate Card Solution (2004) - Global Key Accounts Value Driver Award Processing Strategy (2005) - Most Valued Partner: in recognition of exceptional achievement in selling MC Advisors Services (2005) From December 2001 to June 2006 (4 years 7 months) Product Manager Prepaid Products at MasterCard Europe @ - Develop the Prepaid product with the required short and long term strategy and commercial approach and business case. - Support the regions for all prepaid products available. - Strategic positioning of prepaid products and person-to-person payments - Develop a strategy for added-value applications that can be combined with the prepaid product. From July 1999 to December 2001 (2 years 6 months) BelgiumInternational Product Marketing Manager @ - Develop a range of services to increase revenue and profitability - Define a product strategy, sales strategy and marketing plan for Europe - Increase sales revenues by developing new channels of lead generation and support the negociation of large deals. - Product Management of US products to be launched in Europe. From December 1996 to June 1999 (2 years 7 months) Brussels Area, Belgium

Master's degree, Communication @ Vrije Universiteit Brussel From 1991 to 1994 Bachelor's degree @ Higher Institute for Professional Education From 1988 to 1991 Saskia Devolder is skilled in: Payment Systems, Electronic Payments, Mobile Payments, Payments, Payment Card Processing, Banking, Financial Services, Management, Back Office, Risk Management, SWIFT payments, Business Development, Financial Markets, Product Management, Negotiation