I am a Manager with Deloitte Consulting’s Human Capital practice, which provides a wide array of human capital advisory services to private- and public-sector clients. I have been with Deloitte’s US Federal Practice since October 2010 and have supported a number of Federal agencies plan and implement projects in focus areas such as organizational strategy and alignment, adoption of new technology, program/portfolio management, training development, learning strategy and evaluation, and organizational change and transformation. I bring a strong combination of leadership, project management, and analytical skills to all of my engagements. My background in research and analysis strengthens my ability to observe closely, collect useful data and information, pinpoint issues, and develop realistic solutions within a variety of organizational settings. Specific Areas of Experience & Interest: organization assessment diagnostic ● organization alignment and effectiveness ● leadership development ● workforce planning ● talent strategy ● program evaluation ● readiness and action planning ● leadership development ● change management ● best practices research ● public sector solutions Technical Skills: Strategic management; qualitative and quantitative analysis; data visualization; program evaluation; project management; staff development; research design and execution; report writing/editing; offsite and meeting planning.

Manager @ From September 2015 to Present (4 months) Washington D.C. Metro AreaSenior Consultant @ Provide strategic human capital services to Federal government agencies. Lead teams to asses and drive process improvement and provide program management and project oversight across clients with diverse needs. Specific technical experience includes org assessments, org redesign and implementation, change management, stakeholder engagement and instructor-led training. From September 2012 to August 2015 (3 years) Washington D.C. Metro AreaConsultant @ From October 2010 to August 2012 (1 year 11 months) Washington D.C. Metro AreaResearch and Communications Intern @ Conducted research on economic impact of pensions for reports, fact sheets and speaking engagements Initiated review of office technology systems and instituted written office protocol Authored monthly blog postings, content for e-newsletters, and member communications Assisted with public outreach: edited reports; drafted letters/press releases; coordinated events From September 2009 to September 2010 (1 year 1 month) Lab Manager @ Managed all aspects of university psychology research lab, including scheduling & supervising human subject experiments, training and supervising research assistants, documenting results, and purchasing and maintaining equipment. Submitted successful behavioral ethics applications (Canadian equivalent of Institutional Review Board) & ensured adherence to all protocols regarding protection of subjects. During same period, ran experiments for an affiliated lab investigating inductive reasoning in young children. Observed & coded behavior; analyzed data. From April 2008 to July 2009 (1 year 4 months) Central Recruitment Coordinator @ In charge of participant recruitment for internationally recognized child development research group at University of British Columbia. Organized publicity campaigns and area-wide recruiting events & successfully met recruitment goals for more than 30 ongoing studies. Recruited, trained & supervised student volunteers; served as main point of contact for public; managed and improved central database functionality. From September 2007 to July 2009 (1 year 11 months) Research Intern @ Developed EndNote citation database and comprehensive literature review; performed field research and content analyses for several juvenile justice program evaluations; coordinated federal grant proposal Edited firm's research reports and a collection of assessment and case management training materials From May 2007 to September 2007 (5 months)

Masters, Organizational Management @ The George Washington University From 2009 to 2010 B.C. Bachelors of Arts, Psychology @ The University of British Columbia From 2003 to 2007 Exchange, Psychology and Literature @ University of Sydney From 2006 to 2006 Sarah Heller is skilled in: Non-profits, Leadership Development, Qualitative Research, Community Outreach, Research, Public Speaking, Leadership, Editing, Training, Event Planning, Analysis, Program Evaluation, Management Consulting, Strategic Communications, Program Management, Strategy, Nonprofits