Public Relations, Advertising, and Applied Communication, Digital Communication and Media/Multimedia @
Humboldt State University
About:
CTO @ Front end - Javascript, jQuery, AJAX, HTML5, CSS3
Back end - PHP, Twilio API, CakePHP, MYSQL, Rackspace API
Designed and developed a SAAS admin dashboard aimed to help universities' residence life departments increase retention rates and resident satisfaction through algorithmic roommate pairing, digitizing the roommate contract process and periodic text message micro-surveys to residents that
CTO @ Front end - Javascript, jQuery, AJAX, HTML5, CSS3
Back end - PHP, Twilio API, CakePHP, MYSQL, Rackspace API
Designed and developed a SAAS admin dashboard aimed to help universities' residence life departments increase retention rates and resident satisfaction through algorithmic roommate pairing, digitizing the roommate contract process and periodic text message micro-surveys to residents that proactively detect early stage resident life issues. The software includes operational features as well, including room condition reporting, duty reporting and weekly reporting. From December 2013 to Present (2 years 1 month) Community Development Lead @ Community Development Lead
(February 2012 - October 2012)
- Managed social media campaign
- Increased engagement using A/B test ad campaigns
- Generated site traffic and direct sales using Facebook
- Used HTML/WordPress to create weekly blog
- Designed and created graphics
- Helped increase Facebook page likes by 80k+, from 50k to 130k+
Community and Customer Service Representative
(May 2011 - February 2012)
- Fielded customer emails and phone calls
- Isolated and reported site bugs and errors
- Interacted with community on company Facebook pages
- Contributed to user acquisition processes From May 2011 to October 2012 (1 year 6 months)
(MS) Computer Science, Programming and Software Development @ DePaul University From 2012 to 2014 (BA) Public Relations, Advertising, and Applied Communication @ California State University-Humboldt From 2006 to 2011 Ryan Musser is skilled in: Social Media Marketing, Community Development, WordPress, User Experience, HTML, SEO, Python, CSS, JavaScript, PHP, XML, API, Software Development, Social Networking, Salesforce.com, Public Relations, Creative Writing, APIs
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