Chief Executive Officer and President who successfully leads technology enabled service businesses through turnarounds, high-growth, mergers, and exits. Industry experience includes telecommunications, retail, criminal justice, and education. Proven experience in private equity businesses: significantly grew revenue and profit for companies ranging in size from $50M to $500M in revenue. A history of building the "leading provider" through innovation, product development, and sustainable competitive advantage. Over 20 years of experience bringing innovation to telecommunications with 16 patents granted and more pending.

President and Chief Executive Officer (CEO) @ Chief Executive Officer of a telecommunications company dedicated to enable Deaf and hard of hearing individuals and businesses to communicate. At Purple, we're dedicated to developing fast, easy and convenient communications solutions using a variety of different platforms. As a leading provider of on-site interpreting services, video relay services (VRS), text services and video remote interpreting (VRI), Purple has built an excellent reputation for developing products and services that open communications between all people, regardless of differences in abilities, languages and locations. From April 2014 to Present (1 year 9 months) Sacramento, California AreaPresident and Chief Executive Officer (CEO) @ Chief Executive Officer and President of ClearCaptions, a specialized telecommunications company that provides captioned telephone service for people with hearing loss. Certified as a caption telephone provider by the Federal Communications Commission (FCC), ClearCaptions offers an innovative suite of communication services on a variety of platforms, including personal computers, mobile devices and home phones. From April 2014 to Present (1 year 9 months) Sacramento, California AreaPresident and Chief Operating Officer (COO) @ President and Chief Operating Officer (COO) of a global outsourcing provider in higher education that provides business process outsourcing (BPO) to universities around the world to enable their transition to online learning. Services provided included marketing, sales, consulting, and technology implementation. - Established strategy and built scalable organization that more than quadrupled the number of university partners within one year (300% growth). - Established a new senior management team and revamped call center, digital marketing, field sales, regulatory compliance, HR, and IT operations. - Implemented enhanced business processes that enabled the rapid implementation of online learning and online degree programs. - Guided the implementation of MOOC's and various other new, education initiatives. From September 2012 to June 2013 (10 months) Chief Information Officer (CIO) @ Chief Information Officer (CIO) reporting to the Chief Executive Officer (CEO) for a 10,000-employee, private equity funded, marketing and merchandising service firm utilizing business intelligence, social media, event, and mobile technology to enhance clients brand image and revenue growth. - Lead operational strategy decisions as they related to technology in the absence of a chief operating officer. - Established a competitive advantage by building a business intelligence platform, an infrastructure to manage the field service organization, and social media/consumer engagement tools. - Streamlined the infrastructure and IT organization to enhance performance, while reducing IT expense from 7% to 4% of revenues. - Created and implemented new strategies utilizing the latest in business intelligence, big data, telecommunications, cloud based technology, mobility and wireless, geographical information services (GIS), financial (ERP), payroll systems, and customer relations management (CRM). From May 2009 to September 2012 (3 years 5 months) Dallas/Fort Worth AreaChief Operating Officer (COO) and Executive Vice President @ Chief Operating Officer (COO) reporting to the Chief Executive Officer (CEO) of a $400 million private equity owned telecommunications and software application provider in the law enforcement industry. - As the chief operating officer, scaled the company through organic growth and acquisition from $250M to $400M over a 5 year period. - Conceived and lead the creation of a disruptive, cloud based technology that established competitive advantage for Securus. - Led best-in-class customer service, developed a large patent portfolio, and successful managed integration of two large competitors. - Implemented an ROI management process that enabled deal by deal review to raise company margin and improve EBITDA significantly. From December 2002 to May 2009 (6 years 6 months) Dallas/Fort Worth AreaVice President of Operations @ Vice President of Operations reporting to Chief Executive Officer and one of the founders of this global telecommunications professional services firm pioneering the design and implementation of converged next generation public networks and the support systems. - Grew revenues from zero to $8 million and established a solid base of technology and engineering products. - Managed the organization through the bursting of the telecommunications bubble and the security impact of 9/11 which, in the end, forced us to close. From November 2000 to December 2002 (2 years 2 months) Dallas/Fort Worth AreaDirector Technical Operations @ Director of Technical Operations reporting to the Chief Operating Officer (COO). Directed a product support organization with 600 employees in 25 global locations and a $50 million operating budget. - Successfully established European and Latin American operations. - In one year, built a $120 million business implementing DSL infrastructure for growing internet providers and CLEC's. - Significantly raised client satisfaction and support metrics across all product lines. From April 1999 to November 2000 (1 year 8 months) Dallas/Fort Worth AreaManager (Customer Service, Area Marketing, Strategic Planning, and others) @ Positions included corporate strategic planning, marketing, call center, field operations, engineering, consulting, and mergers and acquisitions. Led teams as large as 200 employees. Launched new businesses, rebuilt troubled operations, and delivering creative technical solutions and significant revenue growth. From June 1990 to April 1999 (8 years 11 months)

Master of Business Administration (M.B.A.), Business Administration and Management, General @ University of Pittsburgh From 1991 to 1994 Bachelor of Arts (B.A.), Economics @ University of Pittsburgh From 1986 to 1990 Bachelor of Science (B.S.), Psychology @ University of Pittsburgh From 1986 to 1990 Laurel Highlands High School From 1982 to 1986 Robert Rae is skilled in: Leadership, Start-ups, Telecommunications, Strategic Planning, Product Management, Business Intelligence, Management, Strategy, Enterprise Software, Process Improvement, Team Leadership, Business Process, Mergers & Acquisitions, CRM, Change Management