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Ritesh Mordani

Program Manager/Product Manager

Program & Product Management|Cloud Services|Security

San Francisco Bay Area

Section title

Ritesh Mordani's Email Addresses & Phone Numbers

Ritesh Mordani's Work Experience


Program Manager/Product Manager

August 2011 to Present

Greater Boston Area

Microsoft Corp

Program Manager/Product Manager

March 2008 to September 2011

Greater Seattle Area

EMC Corporation

Technical Lead

2006 to 2008

Greater Boston Area

Ritesh Mordani's Education

Boston University

Master of Science

2002 to 2004

State University of New York College at Potsdam


1996 to 1997

Lawrence University


1991 to 1995

About Ritesh Mordani's Current Company


Program Manager for Symantec Mobility solutions & Virtualization features in Symantec Endpoint Protection (SEP) • Collaborated with Product Management, Architecture & Engineering as Product Owner in an Agile Scrum environment to prioritize features, define the UX & the MVP for the email proxy feature • Led the engineering team as the Scrum Master to define and stack...

About Ritesh Mordani

📖 Summary

Seasoned Program and Product Management Professional. Experienced in leading diversified teams, Industry Analysis, Strategy and Business development. Hands-on experience in delivering Software as a Service, Cloud Computing and Security Systems. I have successfully led cross-functional teams consisting of clients, on-shore and off-shore resources. Provided technical leadership in all stages of the software development life cycle (SDLC). Developed security best practices and benchmarks which have been adopted by major clients. Supported marketing, sales and account management teams in key sales pursuits. Spearheaded compliance security best practices adoption. Migrated team from waterfall to agile methodology. Specialties: Software as a Service (Saas), Cloud Computing, Security, Compliance, Virtualization, Mobile Device and App Management, Scrum Master, Product OwnerProgram Manager/Product Manager @ Program Manager for Symantec Mobility solutions & Virtualization features in Symantec Endpoint Protection (SEP) • Collaborated with Product Management, Architecture & Engineering as Product Owner in an Agile Scrum environment to prioritize features, define the UX & the MVP for the email proxy feature • Led the engineering team as the Scrum Master to define and stack rank requirements, define the customer experience and drive Engineering team to deliver support for the new Apple IOS7 Volume Purchase Program feature • Evangelized and collaborated with Symantec IT to rollout and support the Symantec Mobility Manager Customer One Beta Program. The beta environment is used as a pre-production step by operations prior to upgrading the main production App Center cluster. The Customer One Beta is also a precursor to rolling out the Mobility Manager to all Symantec employees • Managed Engineering aspects of Symantec Secure Email relationship with OEM partner, and lead the collaboration, testing and release of Secure Email updates to iTunes & Google Play stores • Collaborated with Product Management, Architecture & Engineering to formulate next generation virtualization strategy for servers and endpoints • Led cross functional team of Product Management, Engineering, Documentation & Support to build the project plan and deliver the Shared Insight Cache virtual server appliance as part of the SEP 12.1 release • Delivered transfer of information on new features to the Sales and Support teams From August 2011 to Present (4 years 5 months) Greater Boston AreaProgram Manager/Product Manager @ Program Manager for Compliance, Privacy, Antimalware & DLP for Forefront Online Protection for Exchange, a cloud based e-mail filtering SaaS offering by Microsoft • Built and executed the Service Program Strategy, working closely with senior management • Collaborated with senior management, marketing and engineering to define and prioritize the Antimalware Roadmap • Authored White Papers, formulated Business Strategy, reviewed Market Trends and performed Competitive Analysis • Assist with sales opportunities by responding to Requests for Information, doing demos, providing an in-depth view of the product and presenting the service roadmap • Created internal and external content for consumption within the team, at the executive levels of Microsoft and by customers, partners and other external parties describing progress updates, successes and strategic vision • Collaborated with marketing and other teams in the business unit and elsewhere to create and refine this content in the form of presentations, papers, and other collateral • Subject matter expert on data privacy and security standards for the division • Managed vendor relationships and influenced budgets of $10m • Expanded the service into new Datacenters • Gathered customer and partner feedback and requirements to define requirements and use cases • Defined requirements and collaborated with the Office team to define the end-user experience to release the next-gen Junk E-mail Reporting Add-in for Microsoft Office Outlook • Managed schedules and drove cross functional teams to deliver on projects using both Agile and Waterfall methodologies • Led the ISO 27001 certification effort for the group. Championed and implemented Microsoft Online Services information security management systems policies across the organization • Published in the bi-annual Microsoft Security Intelligence Report (SIR), which provides an in-depth perspective on the security landscape, threats and counter measures From March 2008 to September 2011 (3 years 7 months) Greater Seattle AreaTechnical Lead @ (RSA was acquired by EMC in 2006) From 2006 to 2008 (2 years) Greater Boston AreaWindows Installer & Localization Technical Lead @ Developed RSA Single Sign-On Manager, a C++ Windows based client-server application for desktop authentication and secure enterprise single sign-on • Led cross functional team to deliver the localization release of the RSA Single Sign-On Manager • Managed external vendor to translate the software • Co-ordinated with Product Management and cross functional teams such as Quality Assurance, Customer Support and Product Documentation to develop project scheduling and staffing plans • Architected a flexible plug n play localization model to support multiple locales • Spearheaded adoption of VMware ESX Server and VMware Workstation to optimize engineering resources, project schedules • Worked with customers, pre-sales and support engineers to debug and resolve critical deployment and software issues • Designed and developed the code signing security infrastructure and C++ API which was adopted by all RSA products • Led the install team in the design and integration of multiple RSA products into a unified MSI installation. Converted existing InstallShield script projects to C++ custom action driven MSI installations • Designed the UX of the configuration wizard, a MFC based GUI tool to configure the msi package for deployment • Mentored junior members of the team From 2003 to 2008 (5 years) Software Sustaining Engineer @ Maintained the RSA SecurID Authentication Manager Server, a C/C++ Windows and UNIX based client-server security application designed to provide strong two-factor authentication for the enterprise • Spearheaded development effort in cross functional team to release RSA Software Token 3.0.3. Worked with product management and customer support to resolve customer reported critical security and performance issues • Led team of 3 engineers to manage the patch and hot fix releases of the RSA SecurID Authentication Manager • Collaborated with the release engineering to automate patch generation and refactor the UNIX patch installation shell scripts • Interfaced with customers and customer support to resolve critical customer issues • Collaborated with professional services to design and develop enhancement to the ODBC and C API of the RSA SecurID Authentication Manager administration toolkit • Managed offshore team in India to test patches and validate bug fixes before release to customers • Influenced budgets of $1m. Evaluated UNIX and Windows hardware and software needs for the Engineering team From 2000 to 2003 (3 years) Software Quality Assurance Engineer @ Responsible for testing the RSA SecurID Authentication Manager Server on Windows and UNIX platforms • Developed enterprise security benchmarks and best practices based on the RSA SecurID Authentication Manager and advised fortune 100 clients on how to optimize their enterprise security practices • Created automation shell scripts to measure the performance, reliability and load balancing of the RSA SecurID Authentication Manager for internal benchmarking and for publication to customers. • Spearheaded automation effort and enhanced existing Winrunner automation tools and scripts infrastructure to perform functional and handoff testing of the server • Managed the QA performance lab. Projected the lab’s hardware and software requirements for Windows and UNIX systems to recommend to management • Designed year 2000 compliance tests to validate the RSA SecurID Authentication Manager on the Sun Solaris, HP-UX and AIX operating systems From 1998 to 2000 (2 years) Software Quality Assurance & Senior Support Engineer @ Supported the Kane Security Analyst and the Kane Security Monitor, client-server security applications to audit and monitor Windows and Novell Netware security protocols • Trained frontline Customer Support engineers on the software and in troubleshooting customer issues • Performed quality and system integration testing for the Kane Security Software suite • Interfaced with clients and provided advanced technical support for the software on Windows and Novell Netware platforms • Worked with development engineers to validate customer reported defects. Liased between customer and development teams to determine solutions for the defects • Formulated test strategies to qualify the software for year 2000 compliance From 1998 to 1998 (less than a year) Greater New York City AreaMaster of Science @ Boston University From 2002 to 2004 BA @ State University of New York College at Potsdam From 1996 to 1997 Bachelors @ Lawrence University From 1991 to 1995 Ashok Academy From 1983 to 1989 Ritesh Mordani is skilled in: Security, Virtualization, Cloud Computing, Identity Management, Agile Methodologies, SDLC, Testing, Quality Assurance, Software Quality Assurance, Unix, Software Development, SaaS, Integration, Enterprise Software, Product Management

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Frequently Asked Questions about Ritesh Mordani

What company does Ritesh Mordani work for?

Ritesh Mordani works for Symantec

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Ritesh Mordani is Program Manager/Product Manager

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Ritesh Mordani's Personality Type

Extraversion (E), Intuition (N), Feeling (F), Judging (J)

Average Tenure

3 year(s), 0 month(s)

Ritesh Mordani's Willingness to Change Jobs



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