Software Development Manager III @ From June 2015 to Present (6 months) Austin, TexasSenior Manager, Software Development @ Held management responsibility for six different teams and 38 different engineers, including both developers and QA engineers, during course of role. Worked to bring efficiency to all teams via scrum sprint metrics, driving toward higher productivity and quality. Improved employee engagement from 17% to 80% during course of role. Ran department-wide hiring program, rapidly recovering from employee loss due to acquisition-related attrition. Led coordination on product roadmap with Product Management. Ran several root-cause analyses on critical bugs to find and implement process improvements across entire department. From March 2013 to June 2015 (2 years 4 months) Austin, Texas AreaStaff Software Engineer @ Acted as team lead for multiple teams to support a suite of Non-Profit based SasS software solutions. Helped lead cross-geography team to integrate The Raiser's Edge and Luminate Online. Continuously improved multiple teams’ use of scrum, unit testing, and code reviews. From October 2012 to March 2013 (6 months) Austin, Texas AreaSenior Engineer @ Acted as team lead for multiple teams to support a suite of Non-Profit based SasS software solutions. Wrote high-quality Java software against a legacy stack. From May 2011 to October 2012 (1 year 6 months) Austin, Texas AreaAVP, Software Developer @ Responsible for majority of a profitable payments card management application that handled over $22 billion in transactions with over one million users. Architected base technical design for $5 million UI rewrite of application. From October 2005 to March 2011 (5 years 6 months) Austin, Texas AreaSoftware Developer @ Wrote high-quality code to support a payments card management system. Owned many facets of the product, both for maintenance and new development. Handled requirements gathering, architecture, and coding of software From June 2004 to October 2005 (1 year 5 months) Austin, Texas AreaQA Developer @ Architected and maintained an extensible automated testing framework for QA team. Transformed manual testing team to one using an automation mindset. From June 2002 to June 2004 (2 years 1 month) Austin, Texas AreaTest Engineer @ Contract tester for hardware storage product From January 2002 to June 2002 (6 months) Austin, Texas AreaSenior QA Engineer @ Performed manual and automated testing on an early mobile application framework From January 2001 to October 2001 (10 months) Austin, Texas AreaSoftware Tester @ Helped develop test suite for an early global secure electronic transaction system. From April 1999 to December 2000 (1 year 9 months) Austin, Texas AreaCustomer Support Intern @ Highly technical customer support for the cc:Mail mail server product. From 1998 to 1999 (1 year) Austin, Texas Area

BS, Computer Science, 3.5 GPA in Major @ The University of Texas at Austin From 1995 to 1999 Master of Business Administration (M.B.A.), Finance Emphasis, 4.0 GPA @ The University of Texas at Arlington From 2009 to 2013 Rich Robison is skilled in: Agile Methodologies, Software Development, SaaS, Java, Scrum, Enterprise Software, SQL, XML, Testing, Web Services, Web Applications, Software Engineering, System Architecture, Linux, REST, Perl, Unix, Distributed Systems, JUnit, Scalability, Web Development, Quality Assurance