Reginald Alston's Email Addresses & Phone Numbers

📖 Summary

Volunteer Mentor @ St. Francis Children Center Mentored children ages 3-4, read stories, assisted in food preparation, encouraged the development of motor skills by playing with certain toys. From September 2006 to October 2006 (2 months) Captioning Assistant @ Captel, Inc Caption phone calls for clients using voice recognition program and other various multi-tasking skills From July 2010 to April 2012 (1 year 10 months) Greater Milwaukee AreaRemote Support Engineer @ Rockwell Automation - Provide telephone consultation regarding problems on specific equipment. Recommend corrective action(s) and troubleshooting approaches. Resolve device issues and answer related questions.- Coordinate requests for service in the event of a failure to rectify a problem via telephone which may include scheduling myself or factory personnel for field service. - Keep Product Manager, Quality Assurance, and department management informed of any outstanding products deficiencies and generate corrective action requests as required.- Independently follow all tech support tasks, processes, and procedures.- Create and update knowledgebase documents as required.- Collaborate and consult with team members as necessary.- Manage complex customer issues through to completion (reports, schedule service, final disposition, etc.) Mequon, WIField Service Engineer @ WillPemcoBielomatik - Performs and supervises machine installations, upgrades, and services of BWPS products including hands-on support depending on the assignment, customer, and location. - Electrically/Mechanically troubleshoot machinery- Use electrical/hydraulic/pneumatic schematics as well as ladder logic as aids to assist with installations/troubleshooting- Train customer operation and maintenance personnel. - Provide remote customer support via phone, email, remote connection and other services. From October 2015 to 2018 (3 years) Sheboygan, Wisconsin AreaContract Technical Recruiter through CORE @ Brady Corporation - Responsible for full life cycle recruiting including sourcing, screening, interviewing, and hiring candidates- Work with client Hiring Managers and Senior Leaders to determine hiring needs and ensure that cost effective recruitment strategies are implemented to meet hiring requirements. - Heavy sourcing for passive/active candidates in high-yield resume databases and strategic networking via LinkedIn- Responsible for placing candidates of all levels, from Programmers/Technicians to Engineering Directors/Managers- Developed recruiting processes that have enhanced sourcing and communication efficiency From November 2014 to October 2015 (1 year) Greater Milwaukee AreaTechnical Recruiter @ CORE Consulting, LLC -Network with clients/candidates in order to expand business-Manage database with regards to clients/candidates information-Fulfill Engineering contracts as needed From January 2012 to October 2015 (3 years 10 months) Thiensville, WisconsinStudent @ Milwaukee School of Engineering From 2007 to 2012 (5 years) Greater Milwaukee AreaSummer Intern @ Pieper Electric - Contacted multiple vendors to assist with at least three contracting projects.- Created submittals and transmittals. - Helped develop a communication project in which well levels could be monitored via remote access computers. From June 2011 to August 2011 (3 months) Greater Milwaukee AreaIntern @ Rockwell Automation Component Engineering-Assisted in Part Standardization Project by data mining and organization of parts in Excel spreadsheets.GPT-Converted VISIO flowcharts into ARIS Business Designer in order to assist with the SAP formatting project.Marketing-Worked on mailing lists, managing documents in Document Manager, as well as consolidating and organizing files in order to optimize office space.Manufacturing Engineering-Helped manage multiple excel files while accessing information from SAP such as pulling prints and routings for printing presses and pulled process sheets for printing presses using FileMaker Pro.Shipping and Receiving-Worked on various team projects that required collecting data and inputting it into a computer using various computer programs. From July 2007 to March 2010 (2 years 9 months) Greater Milwaukee AreaPara Professional @ Rosalie Manor Para ProfessionalEducated students about abstinence from drugs, sex, and gang related activities. Worked with educators to develop lesson plans for the week. From September 2006 to June 2007 (10 months) Greater Milwaukee Area