VP of SaaS/Cloud Services Delivery, Cloud Engineering & Info. Security @
M.S, Engineering @
Florida Atlantic University
Next Generation Customer facing, business focused Global Sr Executive leader with extensive experience in SaaS, Cloud, IT Strategy, Architecture, Customer Success, Support, Cloud Services, Delivery, SaaS/Cloud, DevOps, Infrastructure, Operations engineering and Security 24x7 Operations with 20+ years of global experience with proven ability to manage cross functional teams, incubate/scale organization and strategies. Strong technical and business leadership
Next Generation Customer facing, business focused Global Sr Executive leader with extensive experience in SaaS, Cloud, IT Strategy, Architecture, Customer Success, Support, Cloud Services, Delivery, SaaS/Cloud, DevOps, Infrastructure, Operations engineering and Security 24x7 Operations with 20+ years of global experience with proven ability to manage cross functional teams, incubate/scale organization and strategies. Strong technical and business leadership in scaling operations across small (pre-ipo), medium, Fortune 500 companies.
-- Experienced change management leader who can Innovate and transform companies to SaaS/Cloud technologies.
-- Datacenter, Cloud & Hosting Operations: Experience in building and managing private/hybrid cloud data center operations. Planned, deployed & scaled over 14+ hosted/collocated datacenters worldwide. Scaled and managed global 24x7x365 network operations centers dispersed across 4 continents. Included data center build outs, migration, server consolidations, SLA management & vendor management,
-- Team Leadership: Global leadership in building teams, motivating, hiring and retain right talent to scale the function to align with the business growth. Experience in incubation and scaling cloud services, Devops & operations.
-- Customer & Partner Interaction, Technology outsourcing & management
-- Security Operations: Implemented PCI L2, ISO, SOX & SSAAE 16 compliance. Established security program, security controls at various companies. Implemented multiple DR/BCP models.
-- IT Architecture/Frameworks - TOGAF, COBIT 5, ITIL/ITSM
-- Extensive experience at various companies in open source technology adoptions
Specialties: Strategy, Information Security program & operations, SaaS, Cloud Operations, Dev Ops, Customer Success, Devops - CI/CD, service delivery, Technical services, Product Management, follow-the-sun operations, Technology, Engineering, NTI/Architecture
CIO/CTO/SVP of SaaS/Cloud Services and Operations - Customer facing IoT cloud - Predix Cloud @ -- As a Sr. Executive of Cloud Services & Operations, Lead emerging technologies, adoption and New Technology Introduction [NTI] to improve Cost to Service [CTS], Cloud reliability, Security and Scalability. Successfully built out the industrial Predix cloud for the customers. Led the global Cloud/SaaS strategy, build out of global Customer facing IoT Industrial Cloud on Public/Hybrid/Private clouds - AWS, Azure and Private clouds on Openstack, Mesos & Containers addressing security, availability and reliability across GE, Deliver cloud services to external customers. Lead the global IaaS/PaaS/SaaS strategy, execution, support and delivery of the services.
-- Enabled DevOps to one of largest number of users across GE with automation and orchestration services on Chef and other technologies to accelerate services from requirements to delivering services to external customers. Implemented complete cloud architecture across IaaS/PaaS[Cloud Foundry] and SaaS across public, private and hybrid clouds. Lead Cloud Engineering, Automation.
-- Enable Bigdata platform on Hadoop and delivery of key analytics to customers.
-- 24x7x365 follow the sun global cloud services and operations. From February 2014 to Present (1 year 11 months) VP of Cloud, Services and Operations @ Successfully led the customer facing Cloud/SaaS secure cloud implementation to deliver active compliance solutions and services to global financial services, banks and fortune 500 companies addressing strict customer compliance and security requirements. From 2013 to 2014 (1 year) San Francisco Bay AreaVP of SaaS/Cloud Services Delivery and Operations, Technology and Services @ Successfully defined the strategy, vision and plan to meet customer SLA, meet contractual obligation and scale the business. Led global technical/SaaS/Cloud Operations and service delivery team on AWS EC2/S3, private cloud platform in a SSAE 16 certified hosted collocation. Aligned with engineering on Cloud applications dev ops, IT operations across NA, EMEA, APJ. Incubated Information Security program, Led as CISO information security team, CSA member, achieved ISO27002 compliance in 6 months, SSAE 16 SOC2 Type2 and SOX. From 2010 to 2013 (3 years) VP, SaaS/Cloud Services Delivery and Operations, Technology and Services @ Defined customer facing SaaS/Cloud services delivery, client services, operations and technology strategy, vision and plan to scale the business to meet customer SLA and contractual security requirements. Lead Technical SaaS/Cloud Operations, Engineering SaaS Operations, Dev Ops, Development, Information security [CISO], From 2008 to 2010 (2 years) CTO eCommerce Technology, Development & Services @ Bootstrapped key strategic initiatives to online business - ecommerce from conception to execution. Led business/technology strategy & investigations to enable online channel, address customer self service, improve customer experience & profits & reduce cost. CTO for the business unit, technology investigations and software development. From 2004 to 2008 (4 years) VP of Global Technical Operations and Services Delivery, Technology and Services @ Lead Customer facing global Technical Operations. From 2002 to 2004 (2 years) Director of Technical Operations, Services Delivery and Development and Services @ From 2001 to 2002 (1 year) Director of Technical Operations, eCommerce Development and datacenter Operations @ From 1999 to 2001 (2 years) Director, eCommerce Development, Technology and Services @ From 1995 to 1999 (4 years)
M.S., Computer Science @ Florida Atlantic UniversityM.S, Engineering @ Florida Atlantic UniversityB.S, Engineering @ Bangalore UniversityPre-MBA, Business Administration @ University of California, Santa CruzDiploma, Project & Program Management @ University of California, Santa Cruz Ravi Ravichandran is skilled in: E-commerce, Service Delivery, Engineering, SaaS Operations, Cloud Operations, IT Operations, Technical Operations, Information Security, Information Security Operations, Application Security, IT Architecture, Customer Operations, Compliance & Risk Management, Software Development, Product Development
Looking for a different
Get an email address for anyone on LinkedIn with the ContactOut Chrome extension