Senior software executive with GM & entrepreneurial experience and expertise in building Enterprise SaaS, Managed Services & Cloud business models. Deep functional expertise in strategy development, product marketing, product management, services, marketing, business development and sales.
Strategic thinker, who is able to design business strategies, position businesses and products, develop business models, craft go-to-market strategies, drive market awareness, and achieve aggressive revenue growth. Strong leadership skills with ability to build & lead high-performance teams. Strong execution skills to drive rapid business growth.
Specialties: SaaS, Cloud, Managed Services, Marketing, Product strategy, product marketing, product management, pricing, business models, positioning, competitive analysis, marketing communications, advertising, public & media relations, sales, corporate strategy, business development, strategic deals, negotiation, deal structure, contracts, mergers and acquisitions, start-ups, software development.
SVP - Global Services + Customer Success @ Charged with building a Global Services & Customer Success Organization. Responsible for POCs, Deployments, customer & partner Enablement + Training, Support, Customer Success & driving revenue from the existing customer base. Design strategies to help customers and partners derive value from our software through better consumption and build a world class team to execute this strategy. Lead the company's mission to drive customer & partner delight and drive revenue from the current customer base through license subscription renewals and up-sell, to bolster our hyper-growth.
Actifio delivers copy data virtualization to hundreds of global enterprise customers and service provider partners in more than 30 countries around the world. Our Virtual Data Pipeline™ technology decouples data from infrastructure, enabling dramatic improvements in business resiliency, agility, and access to the cloud. Actifio replaces siloed data management applications with a radically simple, application-centric, SLA-driven approach that lets customers capture data from production applications, manage it more economically, and use it when and where they need to. From June 2014 to Present (1 year 7 months) San Francisco Bay AreaGM - Cloud Application Platform Software & Smart Services @ Built a new Business Unit and led it in the role of a GM. Was responsible for defining strategy and jump-starting a new business unit. Over a period of six years incubated and built a $1 B SaaS & Managed Services business from the ground up. Executed on product strategy, pricing, positioning, go-to-market, global launch, deployment and customer value realization. Led Business Development and drove sales of this new product line through direct sales and through partners and generated $1 Billion in bookings. From June 2008 to June 2014 (6 years 1 month) CEO & Founder @ Built a SaaS company and a team to address the market opportunity around “Service & Support automation” for enterprises. Devised a strategy to address the problem through a SaaS model for enterprises. Also launched a consumer service based on a community model to build a marketplace: http://www.Zolved.com From January 2005 to May 2008 (3 years 5 months) VP & GM - DSP Business Unit @ Developed the strategy and started an Enterprise software business unit to target Broadband Service Providers. Built a team, delivered $60 M revenues and a $40 M pipeline in 2.5 years and added $500 M to market cap. Lead sales and closed deals with 7 out of the top 10 carriers in N. America including Comcast, TimeWarner, BellSouth, SBC, Cox, Charter and Adelphia. From May 1999 to December 2004 (5 years 8 months) VP Marketing & Co-Founder @ Co-founded a SaaS company with personal funds and built a 40 person organization to build a white-labeled SaaS solution to power & deliver Electronic Medical Records. The company was acquired by Executive Health Exams. From October 1997 to May 1999 (1 year 8 months) Senior Product Manager @ Member of a team that delivered the first version of the SunRay (virtual desktop) and the team that developed the strategy for Java cloud computing. From May 1994 to October 1997 (3 years 6 months) Senior Software Engineer @ Designed and developed storage software for high availability systems From May 1992 to May 1994 (2 years 1 month) Software Engineer @ Designed and developed numerous features in the Unix operating system kernel. Designed and developed Storage device drivers, file system enhancements, intelligent back-up solutions with compression & installation-upgrade utilities. From May 1989 to May 1992 (3 years 1 month)
Executive Education, Leadership @ Stanford University Graduate School of Business From 2011 to 2011 MBA, Marketing @ Santa Clara University From 1994 to 1997 MS, Computer Science @ Louisiana State University From 1987 to 1989 BS, Electrical Engineering @ Osmania University From 1982 to 1986 HPS From 1972 to 1981 Ratan Tipirneni is skilled in: Product Management, Competitive Analysis, SaaS, Start-ups, Business Development, Product Marketing, Online Marketing, Sales Management, Demand Generation, Public Relations, Analyst Relations, Marketing Communications, Direct Marketing, Cloud Computing, Mergers