Director HR Operations
General Manager of HR Operations
Greater Seattle Area
Managing Director of Inflight Service
Greater Seattle Area
Manager of Inflight Crew Scheduling
June 2015 to July 2016
Greater Seattle Area
Inflight Performance Supervisor
October 2011 to May 2015
Human Resources Generalist
December 2007 to October 2011
Greater Seattle Area
September 2004 to January 2008
March 2001 to September 2004
What company does Rachael Mattioli Phr work for?
Rachael Mattioli Phr works for Alaska Airlines
What is Rachael Mattioli Phr's role at Alaska Airlines?
Rachael Mattioli Phr is Director HR Operations
What industry does Rachael Mattioli Phr work in?
Rachael Mattioli Phr works in the Airlines/Aviation industry.
Director HR Operations @ Alaska Airlines Seattle, WashingtonGeneral Manager of HR Operations @ Alaska Airlines Greater Seattle AreaManaging Director of Inflight Service @ Horizon Air Greater Seattle AreaManager of Inflight Crew Scheduling @ Alaska Airlines - Ensure flight attendant crews are assigned legally to sequences, training and other duties in accordance with Federal Air Regulations, the Flight Attendant Agreement and Company policy.- Support crew planning team in the creation of effective and efficient monthly crew schedules, maintaining Federal Air Regulations, contract requirements and company policies.- Provide analytical support to Director- Advance a strong, cooperative working relationship with the Flight Attendant and IAM unions' leadership - Maintain a high level of understanding the Flight Attendant and IAM contracts to assure compliance of all contractual work rules - Responsible for attendance discipline and discharge of crew schedulers- Interpret and administer labor agreements- Address discipline, discharge and attendance issues- Train employees on company policies and procedures- Works with base managers on Flight Attendant sick leave issues From June 2015 to July 2016 (1 year 2 months) Greater Seattle AreaInflight Performance Supervisor @ Alaska Airlines KEY RESPONSIBILITIES- Ensures consistent application of company and contractual policies as they relate to flight attendants- Works with the base managers & supervisors to establish and achieve product quality and employee relations objectives- Supports all flight attendant domiciles- Conducts timely investigations - Obtains information from flight attendants and provides it to Consumer Affairs, Human Resources, Legal and other departments within the company - Documents records of discussion and produces discipline letters- Coaches and takes corrective action to hold flight attendants accountable for: attendance & reliability, customer complaints, crew conflicts, contract & flight attendant manual rules/regulations- Acts as a resource and supports flight attendants through: recognition programs, passport renewal process, streamlining and simplifying processes for crewmembers and supervisors- Attends weekly staff meetings to remain current on latest company initiatives and information- Acknowledges and answers flight attendant questions received by phone or email conference - Provides back-up supervisory coverage at flight attendant base- Embody the Alaska Spirit and conduct oneself with Professionalism, Integrity, Resourcefulness and Caring From October 2011 to May 2015 (3 years 8 months) Human Resources Generalist @ Alaska Airlines - Supports Finance, Marketing, Legal, Human Resources and Labor Relations, Cargo, Corporate Real Estate and Public Affairs divisions in advocacy, assessing needs, providing consultation in all Human Resources related issues such as labor relations, organizational development, people development and retention, performance management, recruitment, compensation, and training requirements- Provides consultation, and support on company policies, compensation practices, employment laws and regulations and conducts investigations on employee related issues- Develops, maintains and refines strong partnerships with leaders in the assigned business units.- Invests in learning about the organizations to help identify the best solutions and provide the most appropriate support for each work group.- Applies a working knowledge of collective bargaining agreements (CBA) and their various processes.- Ensures grievances and CBA employee issues are handled in accordance with the law, CBA requirements according to our core values. - Recommends and develops strategies and program improvements as appropriate - Responsible for implementing Benefits, Compensation, Diversity, Travel, and other Human Resources programs while acting as liaison to these departments. - Partners with Recruitment Team to attract, hire and onboard new employees as needed. - Responsible for on-boarding and retention of employees from offers to participation in appropriate training and follow up. From December 2007 to October 2011 (3 years 11 months) Greater Seattle AreaRecruiter @ Alaska Airlines Point recruiter for Seattle Customer Service AgentsMaintain applicant tracking systemDemonstrated intuitive and discernment skillsDevelop and implements effective hiring strategies to ensure selected applicants possess Alaska Airlines values and a diverse candidate poolOrganized hiring events and created a "new way" to interview for SeattleMentors hiring managers on appropriate hiring/interviewing practices and procedures Created Summer College program for the Seattle From September 2004 to January 2008 (3 years 5 months) Station Trainer @ Alaska Airlines Develop, facilitate, and schedule monthly "in-station" training Assists employees with individualized instruction Coordinate new employee orientation Updating training bulletin boards Facilitate required recurrent training Relaying security updates Distribute corporate training materials in timely manner From March 2001 to September 2004 (3 years 7 months)
Extraversion (E), Intuition (N), Feeling (F), Judging (J)
3 year(s), 1 month(s)
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