- Works closely with vendors, Database Administrators, Global Sites Backup and Operations team in designing and managing centralized and decentralized storage area networks.
- Evaluates new hardware and software management solutions and makes recommendations to management on adoptions and directions
- Supports multiple storage hardware which includes: NetApp, EMC, Data Domain, and Oracle ZFS storage.
- Performs capacity planning including allocating storage, providing hardware and software redundancy and planning future expansion requirements.
- Participates as a Subject Matter Expert (SME) for design reviews and technology and tool selection.
- Assists in defining, designing, testing and deploying industry-best storage area networking solutions including our in-house storage.
- Evaluate file systems based on scalability, performance, cost efficiency and interoperability for WebEx various datasets and application such as network based recording and meeting services.
- Establishes guidelines for production, staging, Q/A, and development environments.
- Designs backup, restore, disaster recovery and business continuity solutions.
- Solid understanding of SCSI, Fibre Channel, SAN, RAID , I/O Storage Sub-Systems, Network Operating Systems, networking technologies such as protocols, routing, QoS, NIC, HBA, FCOE, CNA, LAN/WAN infrastructures, and SAN/NAS environments with large enterprise storage systems.
Specialties: - Hardware:
NetApp: FAS32xx, FAS31xx, FAS30xx, FAS20xx, FAS2xx, R200
EMC: Clariion, Celerra, CX-960, CX3, CX4, AX4-5, NS120, NS80
Cisco: 2096, MDS 9506, UCS C250M1, C210, UCS B-Series Blade Servers
Arista: 7050Q-16, 7050S-64, 7048T-A
Dell: PowerEdge R810, R710, R410, 2950, 1950
DataOn: DNS-1400D, DNS-1630D
- Software & Operating Systems:
VMware: ESXi 4/5, vCenter 5.x, vCloud Director, vShield Manager, vShield Edge, NSX, Hybrid Cloud, SDN
NetApp: Data Ontap version 6.x.x to 8.0.2
EMC: Unisphere, Navisphere
RedHat + CentOS: Enterprise 4/5/6, Ubuntu, SUSE
Sr. MTS - R&D vCloud Air (Hybrid Cloud Service) @ - Team lead on VMware vCloud Air (Hybrid Cloud Service), Horizon Manager Application Single Sign On (SSO), and BOSH
- Deploys and operates large scale, high available, vCloud infrastructure environment.
- Maintain current hands-on knowledge of VMware products line, specially Cloud related solutions such as: vCloud Director, vSphere, vCNS, NSX, vSphere, and ESXi.
- Participates as Subject Matter Expert (SME) for design reviews and technology and tool selection for security of vCloud Air R&D. Includes: Software Load balancers, distributed firewalling, and IDS/IPS
- Performs capacity planning including allocating storage, providing hardware and software redundancy and planning future expansion requests.
- Establishes guidelines for production, staging, Q/A, and development environments.
- Designs backup, restore, business continuity solutions, and building fault tolerant and disaster recovery solutions.
- Help to document best practices in developing and deploying VMware solutions, and feed them into knowledge base for reuse by internal, and external customers and partners.
- Participate in on-call rotation to support 24x7 coverage From September 2011 to October 2014 (3 years 2 months) Palo Alto, CALead Sr. Storage Engineer @ - Works closely with vendors, Database Administrators, Global Sites Backup and Operations team in designing and managing centralized and decentralized storage area networks.
- Performs capacity planning including allocating storage, providing hardware and software redundancy and planning future expansion requirements.
- Participates as a Subject Matter Expert (SME) for design reviews and technology and tool selection.
- Assists in defining, designing, testing and deploying industry-best storage area networking solutions including our Oracle ZFS in-house storage.
- Evaluate file systems based on scalability, performance, cost efficiency and interoperability for WebEx various datasets and application such as network based recording and meeting services.
- Establishes guidelines for production, staging, Q/A, and development environments.
- Designs backup, restore and business continuity solutions.
- Solid understanding of SCSI, Fibre Channel, SAN, RAID and I/O Storage Sub-Systems.
- Solid understanding of Network Operating Systems.
- Good understanding of networking technologies such as protocols, routing, QoS, NIC, HBA, FCOE, and CNA
- Working knowledge of LAN/WAN infrastructures.
- Working knowledge of SAN/NAS environments with large enterprise storage systems. From June 2009 to August 2011 (2 years 3 months) Santa Clara, CALead Sr. Data Center Operation Engineer @ - Provided tier 3 support to Cisco Technical Support Engineer on a variety of issues. Identifies, researches, and resolves technical problems. Respond to telephone calls, email and personnel requests for technical support.
- Interface and provide escalations to management and other teams member as required.
- Monitor Remedy trouble tickets and troubleshoot, update, and resolve as needed.
- Monitor an active environment using HP OpenView, WebEx Monitor Colsole Tool, and SiteScope, Weather Map, and other proprietary monitoring tools.
- Build proprietary server clusters, perform upgrades, and repair requests. Troubleshoot system, hardware, network and applications problems.
- Work closely with peers and management on 9i to 10G DB projects.
- Develop and assist with training of standard operating procedures. From May 2007 to June 2009 (2 years 2 months) Tivoli Management @ - Tivoli management, data collections and reporting.
- Provided support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Respond to telephone calls, email and personnel requests for technical support.
- Maintained problem tracking database HP Openview; and developing operating instructions and support documentation.
- Analyzes and evaluates problem call reports, and recommends permanent solutions for recurring problems. Using trend data, works with team members to develop service objectives and monitors progress against objectives.
- System backup, recovery and security tasks including maintenance of anti-virus software and backup schedules.
- Managed users’ quota and project accounts.
- Knowledge of RSA, VPN, Solaris, Anti-virus software and practices, Helpdesk applications, server monitoring tools, firewalls, backup, image, data security, etc.
- Managed over 3000 asset records. Check monthly for discrepancy assets follow-ups.
- Managed and configured network print queues and HP Jet Admin.
- Enabled and disabled users UNIX account, NT account, remote access account, and Lotus Notes email account.
- Excellent customer services, crisis response communication and first point of contact – research and troubleshoot. From July 2003 to May 2007 (3 years 11 months) System Administrator @ From May 2005 to September 2005 (5 months) IT Remote Specialist @ From October 1999 to July 2003 (3 years 10 months) Technical Support @ - Experienced in network administration, database administration, and customer service.
- Support and solve external customer issues through Clarify database.
- Maintained customer connection to the internet through cable modem, inform customer where outage and issues are in the areas.
- Responsible for email support… Microsoft Outlook, Outlook Express, Netscape and Eudora. From February 1999 to September 1999 (8 months)
MIS @ San Jose State University From 2006 to 2008 Certificate, Perl Certification @ University of California, Santa Cruz From 2005 to 2005 A.S, Computer Information System @ Mission College From 2002 to 2005 Peter Le is skilled in: NetApp, vSphere, VMware, Hardware, Clariion, CX4, Celerra, Unisphere, Cisco Technologies, Tomcat, SSO, Linux System..., Solaris, ZFS, Nagios, Puppet, BOSH, Storage Area Networks, NFS, CIFS, iSCSI, LACP, SaaS, PaaS, VMware ESX, Cloud Computing, NAS, Unix, Operating Systems, VPN, Security, Troubleshooting, Enterprise Software, Networking, Storage, Virtualization, Enterprise Storage, Fibre Channel, HP, High Availability, Routing, SAN, Infrastructure, Storage Virtualization, Technical Support, Data Center, Disaster Recovery, Firewalls, Network Administration, Databases