Paul Orovan's Email & Phone - Satmetrix Systems

Paul Orovan's Work Experience

Satmetrix Systems

Senior Director of Enterprise Success

August 2015 to Present

London, United Kingdom

Satmetrix Systems

Director of Business Consulting, Global

May 2014 to August 2015

London, United Kingdom

Satmetrix

Senior Business Consultant, International

March 2012 to May 2014

London, United Kingdom

Paul Orovan's Education

University of London

MBA International Management Merit

2009 to 2012

University of Toronto

Master's degree Labor and Industrial Relations

2001 to 2003

The University of Western Ontario - Huron University College

Bachelor of Arts (B.A.) Politics Honours

1996 to 2000

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Paul Orovan's Estimated Salary Range

About Paul Orovan's Current Company

Satmetrix Systems

- Platform and CX programme enterprise client success management - Business and CX consulting / change management - Solutions and proposition development - Client services

Frequently Asked Questions about Paul Orovan

What company does Paul Orovan work for?

Paul Orovan works for Satmetrix Systems

What is Paul Orovan's role at Satmetrix Systems?

Paul Orovan is Senior Director of Enterprise Success

What is Paul Orovan's personal email address?

Paul Orovan's personal email address is p****[email protected]

What is Paul Orovan's business email address?

Paul Orovan's business email address is p****[email protected]

What is Paul Orovan's Phone Number?

Paul Orovan's phone +44 ** *354

What industry does Paul Orovan work in?

Paul Orovan works in the Information Technology and Services industry.

About Paul Orovan

📖 Summary

Responsible for overall customer success, retention and growth of Satmetrix Enterprise client accounts: - Programme, consulting, insights and change management - Application success - usage optimisation, enterprise reporting, licensing models, professional services delivery - Account managementSenior Director of Enterprise Success @ - Platform and CX programme enterprise client success management - Business and CX consulting / change management - Solutions and proposition development - Client services From August 2015 to Present (5 months) London, United KingdomDirector of Business Consulting, Global @ Change agent, helping brands build profitable customer relationships - Clients include global manufacturing, mining, technology, telecoms and financial institutions. - Consulting practice group leader - Engaging and building executive-level relationships - Scoping consulting engagements, work-shopping, driving innovation, over-sight of project team deliverable - Customer On-boarding - Training: Net Promoter Associate Certification instructor / lecturer From May 2014 to August 2015 (1 year 4 months) London, United KingdomSenior Business Consultant, International @ From March 2012 to May 2014 (2 years 3 months) London, United KingdomAssociate Director @ - Global strategic insights consultant - Lead consultant on developing Nestlé global corporate brand strategy (managed research programme in c40 markets from 2008-2011). This programme set the foundation for corporate brand communications, leveraging inter-brand equity flow, stacking brand associations to drive desired consumer narratives. - Customer engagement, customer journey mapping and change management projects in the FMCG, hotel / leisure and financial services sectors - Seconded at Intercontinental Hotel Group in the Strategy & Consumer Insights, Global Brand Performance Group (2010) From February 2007 to May 2012 (5 years 4 months) London, United KingdomSr. Research Manager @ - Responsible for managing the polling for media practice - Managed suite of c-suite reputation / brand projects for telecoms, financial and government clients From December 2003 to February 2007 (3 years 3 months) Research Exec @ Learned the ABCs of research consulting From 2003 to 2003 (less than a year) MBA, International Management, Merit @ University of London From 2009 to 2012 Master's degree, Labor and Industrial Relations @ University of Toronto From 2001 to 2003 Bachelor of Arts (B.A.), Politics, Honours @ The University of Western Ontario - Huron University College From 1996 to 2000 Ancaster High Paul Orovan is skilled in: Customer Insight, Market Research, Quantitative Research, Segmentation, Qualitative Research, Focus Groups, Marketing Research, Consumer Behaviour, Analytics, Survey Design, Customer Experience, Competitive Intelligence, FMCG, Brand Loyalty, Market Analysis

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