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Paul Chalkley

Senior End User Support Engineer

Senior End User Support Engineer at CMC Markets

London, United Kingdom

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Paul Chalkley's Email Addresses & Phone Numbers

Paul Chalkley's Work Experience

CMC Markets

Senior End User Support Engineer

August 2009 to Present

London, United Kingdom

Twin Systems

3rd Line Technical Analyst

June 1997 to October 2012

Octopus Publishing Group

3rd Line Technical Support Engineer

February 2002 to October 2003

Paul Chalkley's Education

Sir John Newsom

English Maths Science Office Technology French German History Social Studdies

1989 to 1994

Paul Chalkley's Professional Skills Radar Chart

Based on our findings, Paul Chalkley is ...

Visionary
Matter-of-fact
Analytical

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Based on our findings, Paul Chalkley is ...

56% Left Brained
44% Right Brained

Paul Chalkley's Estimated Salary Range

About Paul Chalkley's Current Company

CMC Markets

During my time at CMC Markets I have become the Senior End User Support Engineer with key responsibilities to look after the messaging, telephony and desktop infrastructure. I have undertaken a number of projects. These include but are not limited to: • Re-designing the call vectors in the Avaya Phone System for all offices globally. • Migration...

Frequently Asked Questions about Paul Chalkley

What company does Paul Chalkley work for?

Paul Chalkley works for CMC Markets


What is Paul Chalkley's role at CMC Markets?

Paul Chalkley is Senior End User Support Engineer


What is Paul Chalkley's personal email address?

Paul Chalkley's personal email address is c****[email protected]


What is Paul Chalkley's business email address?

Paul Chalkley's business email addresses are not available


What is Paul Chalkley's Phone Number?

Paul Chalkley's phone +44 ** **** *273


What industry does Paul Chalkley work in?

Paul Chalkley works in the Financial Services industry.


About Paul Chalkley

📖 Summary

Specialties: Avaya Phone System, Mac OS X Desktop and Server, Windows Desktop OSes (XP, Vista, 7,etc), Windows Deployment, Windows Server OS, Active Directory, SCCM, MS Office 2010/2013, Lotus Notes admin, Microsoft Exchange, Blackberry Enterprise Server, Networking (Switches, Routers, Firewalls), IPv4Senior End User Support Engineer @ During my time at CMC Markets I have become the Senior End User Support Engineer with key responsibilities to look after the messaging, telephony and desktop infrastructure. I have undertaken a number of projects. These include but are not limited to: • Re-designing the call vectors in the Avaya Phone System for all offices globally. • Migration of Lotus Notes to Exchange 2010. • Migration from BES 5 to BES 10. • Deploying Good for Enterprise. • Maintaining the Windows 7 standard operating environment. • Maintaining the Mac OS X build and DeployStudio Server. • Administration of SCCM patch and software deployment. Outside of the projects, my daily duties are • Managing Active Directory Users, Groups and Group Policies. • Managing the Exchange 2010 Server environment. • Managing the Lync 2013 environment. • Administration of Lotus Notes. • Blackberry administration. From August 2009 to Present (6 years 5 months) London, United Kingdom3rd Line Technical Analyst @ Twin Systems are a MSP. The 15 years I spent working for Twin was varied spending time on site working at companies such as Coca-Cola, Arsenal FC, Octopus Publishing and CMC Markets. I term of service with Twin ended after being TUPE'd across to CMC Markets when the contact ended. I have detailed a few of the sites I work at whilst employed with Twin Systems From June 1997 to October 2012 (15 years 5 months) 3rd Line Technical Support Engineer @ My role at OPG was to migrate the company from a Novell 3.12 and cc:mail environment to Microsoft Windows Server 2000 and Exchange 2000. • Migrated 250 user accounts from Novell 3.12 to Windows 2000 AD including the setup of home and departmental folders, printers, logon scripts, etc. • Managed the change of the PC configuration by removing the Novell client and joining the PCs to the Windows AD domain. • Installed and configured the Exchange 2000 server. • Managed the setup of Outlook on the PCs. • Setup the network with new Cisco switches, routers and firewall. From February 2002 to October 2003 (1 year 9 months) 1st/2nd Line Technical Support Engineer @ My first on-site role with Twin Systems was as a helpdesk engineer for Coca-Cola. I was based at the UK head office in Hammersmith in a team of 6. I was later moved to an office in Watford after Coca-Cola acquired Cadbury Sweppes. I was the sole engineer on site and maintain a user base of around 80 staff. The environment consisted of: • Windows 95/98 Clients • Office Applications: MS Office 97 and Lotus Notes • Windows NT4 Servers From December 1997 to January 2001 (3 years 2 months) London, United KingdomEnglish, Maths, Science, Office Technology, French, German, History, Social Studdies @ Sir John Newsom From 1989 to 1994 Paul Chalkley is skilled in: Active Directory, Windows Server, Microsoft Exchange, Windows 7, Servers, Windows XP, Blackberry Enterprise Server, Microsoft Office, Windows, XP, System Deployment, OS X, VMware, Technical Support, Network Administration


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Paul Chalkley's Personality Type

Introversion (I), Intuition (N), Thinking (T), Judging (J)

Average Tenure

6 year(s), 8 month(s)

Paul Chalkley's Willingness to Change Jobs

Unlikely

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