Olfa Djemal's Email Addresses & Phone Numbers

I started working when I was 14 mainly because of the challenge it implied. I wanted to do something different, earn my own money and understand the value of it. It soon became addictive, being in customer facing roles where people rely on your advise is fullfilling. I was very young but I realised I could be...

I started working when I was 14 mainly because of the challenge it implied. I wanted to do something different, earn my own money and understand the value of it. It soon became addictive, being in customer facing roles where people rely on your advise is fullfilling. I was very young but I realised I could be a trusted advisor and sales was an inner skill I wanted to develop. I observed a lot how my peers and managers were working and interacting with their different stakeholders. How they reacted in difficult situations, how they were motivating people around them but also what was in their style that did and did not appeal to me. I have to thank them for the last too. Communication, linguistic styles, etiquettes, behaviours,... All this was fascinating to me. The power of suggestion, the use of the right word and formulation, the easiness of communication when people speak the same language at the same level. All this brought me to my studies and I can't emphasize enough the power of speech. As a language geek, I am always observing people around me trying to figure out what they say, what language they speak, what they think. This curiousity brought me in different working environments from retail to food & beverage, from teaching to event organisation and eventually to IT and new technologies. Being part of a team working for a common goal while developing individual abilities is rewarding. Helping each other understand what will make the difference to reach excellence. Pushing the limits and always go the extra mile. All this reminds me that I have often been told as a kid to be bossy (it's now called leadership skills) and even too ambitious. However those have become qualities I want to bring forward because I truly believe having a plan in life and doing everything in your power to put it into action should never be negative. All those experiences helped me understand that the skills I developed along the path, is what I wanted to share with people.Manager - Sales Development EMEA @ LinkedIn Talent Solutions give companies the power to build a brand online, engage with their network and ultimately recruit both passive and active candidates. Our aim is to help companies in this region discover and understand the full power of LinkedIn Talent Solutions and what it can mean for their business. I am managing a team of Business Developers with high potentials, covering Iberia, France, Italy and MENA for SMB and Enterprise. Our goal is to develop the business within the region through outbound campaigns and strategic account mapping to offer the best customer experience and reach excellence. ♦ Main responsibilities: • Coaching, motivating, hiring and inspiring the leaders of tomorrow. • Lead a world-class, high performing regional team of Sales Development Consultants • Help design methodologies, processes, systems and tools to drive revenue • Demand excellence through example, developing and inspiring others • Establish and manage key industry relationships • Drive sales strategy by working with the executive team and functional leaders • Foster a positive and values-driven team culture that will motivate others • Be the trusted partner and advisor to regional leadership From February 2015 to Present (11 months) Account Executive BeNeLux @ As the world’s most innovative company and #1 CRM, salesforce.com offers a great structure to evolve in a fast growing environment. As an Account Manager covering Belgium, Luxembourg and the Netherlands, for the small segment (start-ups and small businesses), my role was to develop the business within this territory by evangelizing prospects and maintaining good relationships with current customers. I was working in an extended team of business developers, sales engineers, training executive, partner managers, marketing representatives and successful sales people to provide the best solution to prospects and customers. ♦ Main responsibilities: • Working in the BeNeLux Sales ecosystem to develop revenue • Build relationships with customers/prospects/partners to (pro)actively position salesforce • Defining and addressing business challenges of prospects and customers in my region • Positioning the salesforce.com portfolio • Achieving a monthly personal revenue quota and participating in hitting team targets • Preventing attrition of current customers and cross-selling/up-selling within my install-base • Acquiring new logos - Business Development • Increasing Salesforce.com visibility on my territory (events, press releases, round tables,…) • Generating pipeline through targeted activities From October 2013 to February 2015 (1 year 5 months) Channel Sales Representative BeLux @ Inside Sales role within the Alliance & Channel Team for Belgium and Luxembourg covering all lines of business (Software, Hardware and Applications) ♦ Main responsibilites: - External point of contact : • Being the main point of contact for distributors and partner regarding development/enablement • Working in the Alliances and Channel ecosystem to develop partner revenue, through developing relationships with partners, working with field based staff and resellers and proactively position Oracle • Having a thorough knowledge of Oracle's solutions portfolio, licensing models and business practices • Increasing pipeline through demand generation activities and targeted campaigns • Bringing Partner to the next level of certification (Oracle’s product knowledge) - Internal point of contact: • Improve the collaboration between the different Oracle lines of business regarding indirect sales • Working in virtual teams in order to provide best solutions to customers and partners, collaborating with solution specialist, sales representatives, channel manager, legal team, business practices, contracts, consulting and support services. From January 2012 to September 2013 (1 year 9 months) Inside Sales Software @ Arrow Enterprise Computing Solutions, a business segment of Arrow Electronics Inc. (NYSE:ARW), is a global value-added distributor providing enterprise and midrange computing products, services and solutions to value added resellers, system integrators and independant software vendors. ♦ Main responsibilities: - Network and Security - Channel Sales model • Selling Network and Security products and solutions (Trend Micro, Blue Coat, Citrix) • Maintaining partnerships with resellers and vendors • Following up on inquiries (renewals, new contracts, orders,...) • Advising resellers on the best product/solution for end users - Training and Education • Lauching the training and education Platform • Selling trainings to resellers and end users • Promoting trainings (Citrix, Blue Coat, IBM and VMWare) From August 2011 to December 2011 (5 months) Brussels Area, BelgiumFood & Beverage Assistant - Team Leader @ ♦ TEAM LEADER - Hybrid position (people management, HR, marketing and sales) Entertainment Centre in Brussels: Casino, restaurants, bars and theatre. ♦ Main responsibilites: - People Management (40 people) • Creating internal procedures • Following up the evolution of staff members and trainees • Yearly evaluations - Assist the HR department • Interviewing candidates for the department • Planning trainings for the department (80 people) while respecting allocated budgets - Sales • Establishing sales offers for B2B and B2C events • Following up requests and maintaining partnerships with vendors (liquors, cigarettes, food, …) • Translating sales supports - Food & Beverage • Creating card and menus • Calculating costs and margins for new products sold • Managing the computer payment system and controlling the internal use • Introducing different promotions and marketing actions to boost sales From July 2010 to May 2011 (11 months) Brussels Area, BelgiumTrainee Food & Beverage @ ♦ Main responsibilites: - Help the members of the F&B department in their sales and administrative tasks • Creating and sending mailings • Translating sales supports • Contacting potential customers - Handle the move to Viage on a staff and logistic level • Creating a Team Spirit before the opening of Viage through trainings and regular meetings with waiters and supervisors to make every department member feel involved • Being the link between the Manager and the Team, the Bar Supervisors and suppliers and between the Team and the HR Departement • Helping the Bar Supervisors in their tasks (people management, coordination, administration…) From July 2009 to June 2010 (1 year) Brussels Area, BelgiumStudent Jobs @ February 2009 – June 2010 : Teacher @ Admitis (private lessons at home) Octobre 2008 – March 2010 : Sales Person @ Galy Sports (Ski and Snowboard specialist) 1999 - 2010 : Sales Person @ Freeride (Skate and Surf shop) July 2006 and July 2007 : Sales Person @ Belgian Sky Shops (Tax Free Shop - Brussels National Airport) From July 1999 to June 2009 (10 years) BelgiumLeadership Training for High Potentials, Leadership and Management @ New York University - Leonard N. Stern School of Business From 2014 to 2014 Sales Certificate @ Dublin Institute of Technology From 2012 to 2013 Master, Business Communication @ KU Leuven From 2009 to 2011 Academic Bachelor, Germanic Languages and Literatures (English and Dutch) @ Université catholique de Louvain From 2006 to 2009