Successful management background as a Sales Driver, Change Agent, Product Advocate and Process Champion in all aspects of business operations, budgeting, strategic planning, account growth and new product introduction in multinational market segments. High-capacity leadership experience in multi-project management, quality assurance, pricing structures, competitive analysis and staff development in growth-oriented and start-up business environments. Expertise in the administration of complex projects and process improvements in connection with top management, key decision-makers, thought leaders and professional staff. Self-motivated to achieve peak performance, surpass top quality standards, streamline daily operations, and meet strategic metrics in a timely fashion. Multi-tasking talents in team building, organization, needs analysis, complex problem solving, creative troubleshooting and attention to detail in deadline-driven and customer-facing marketplaces. Extensive exposure to cross-cultural dynamics and international business practices in Europe, North America, China and the Middle East through frequent travel and long-term residency. Fluent in Arabic, Spanish and English; familiar with French and Italian. British Citizen. 42 Years of age. AREAS OF EXPERTISE New Business Development ● Sales and Sales Management ● High Account Retention ● Target Marketing ● Sales Initiatives ● Change Management ● Client Satisfaction ● Business Savvy ● Financial Acumen ● Procurement ● P&L/Budgeting ● Operational Streamlining ● Staff Recruiting ● Business Plans ● Joint Ventures ● Profit Building ● International Business ● Strategic Planning ● Corporate Turnarounds ● Start-Up Operations ● Entrepreneur

Business Consultant @ Responsibilities • Was Spain-based and developed Spain-based companies to optimize their market penetration into Middle East construction organisations • Worked on a range of product launches and partner-networking to drive business growth and consolidation From October 2014 to Present (1 year 1 month) SpainActing General Manager - Saudi Arabia and Bahrain @ Responsibilities • Ran the business from June 2012. Responsible for P & L, strategy, legal, fiscal, operational delivery and growth i.e. all aspects of the Exova business in KSA: included strategies aimed at aligning all business activities with plans for 2012 – 2014 budgets and the to-2018 business plan • Prepared several submissions for local and overseas joint ventures and business development strategies: included Almarai single source supply of testing contract and geotechnical services through a Spanish provider to KSA • Implemented three “business system solutions” to improve quality & performance and reduce complaints Achievements • Grew GM by 39% & EBITDA from 0.1% to 10.6% over 2 years (2012 to 2013) • Improved operational efficiencies in 2012/13, exceeding $800K through best practice projects such as sample batching and introduction of a LIMS system • Reorganized and rationalized purchasing, notably consumables, resulting in 30% savings • Developed the credit control function by hiring a dedicated controller and drove the formulation and implementation of action plans per debt with clear milestones and tracked deliverables including a projection and an early warning of what could become bad debt. Resulted in a reduction of DSO by 89 days over the past 12 months From March 2012 to September 2014 (2 years 7 months) Saudi ArabiaSales Manager - Saudi Arabia and Bahrain @ Responsibilities • Reorganized the sales function and introduced performance management tools and sales processes such as accurate forecasting, CRM, account planning, pricing structures and plans Achievements • Delivered both budget sales and local contribution for 2012. Sales above prior year by 168% and local contribution ahead of prior year by 77% • Effectively mentored and restructured sales organization and sales process enabling highly effective sales performance management and drove business growth year-on-year • Key client development in numerous sectors both private and government • Led team to secure a landmark field environmental project in the Western Region worth over $3.5m From September 2011 to March 2012 (7 months) Saudi ArabiaOperations Manager @ Responsibilities • In charge of running all business functions for this $7 million joint venture and provider of aluminum systems to the commercial/residential construction markets in India, Africa and the Middle East • Established and tracked key performance metrics, pricing structures and budget guidelines • Deployed expertise in P&L accountability, cost controls, staff leadership and creation of executive dashboards • Liaised with clients, architects, consultants and French Head Office; conduct annual business presentations for Board members Achievements • Personally accounted 83% of all sales since 2009, while opening up new markets in India and the UK • Negotiated and closed 3 major projects with clients in Kuwait, Dubai and Qatar with the biggest deal worth $2.64 million • Effectively mentored the sales team and drove 20% business growth year-on-year • Fully restructured 3 important groups: sales, accounts and technical, with new staff, better operating procedures and faster quoting processes, resulting in quicker turnaround and higher quality services From April 2008 to August 2011 (3 years 5 months) BahrainGeneral Manager/Partner @ Responsibilities • Co-founded this company to export building products and fresh produce from Spain to a Middle East market • Helped to identify and evaluate potential civil engineering projects for qualified Spanish contractors. Utilized skills in P&L, budgeting, cost controls and high-end property management Achievements • Succeeded in achieving $900,000 in annual turnover after 2nd year of operation from exports alone, while building a sales team of 6 professionals to drive $5 million in yearly revenue by FY 2007 • Created and maintained a portfolio of 12 properties that generated €500,000 in rental income and commission from various services From September 2000 to February 2008 (7 years 6 months) SpainSales & Marketing Manager @ From March 1998 to September 2000 (2 years 7 months) Sales & Marketing Director @ From September 1994 to September 2000 (6 years 1 month) Manager @ From September 1994 to September 1998 (4 years 1 month)

Bachelor of Arts (B.A.), Philosophy and Economics @ University College London, U. of London From 1990 to 1994 Mader Portman Woodward From 1988 to 1990 Mercersburg Acadamy From 1984 to 1988 Millfield School From 1977 to 1984 Mustafa Hajjar is skilled in: Business Strategy, Sales Management, Strategy, Change Management, Business Development, New Business Development, Cross-functional Team..., Team Building, Key Account Management, Negotiation, Procurement, CRM, Contract Management, Product Development, Leadership, Construction, Contract Negotiation, Continuous Improvement, Project Planning, Management, International Business, Start-ups, Program Management, Strategic Planning, Sales, Coaching, International Sales, P&L Management, Operations Management, Business Planning, Project Management, Budgets, Team Leadership, Competitive Analysis, Marketing Strategy, Materials, Team Management, Forecasting, Engineering, Pricing, Executive Management, Entrepreneurship, Process Improvement, Construction Management, Account Management, Sales Operations, Management Consulting, Performance Management, Consulting, Manufacturing