Michelle Krajmalnik’s Email & Phone

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Michelle Krajmalnik

Senior Manager, Customer Experience - Contact Center @ Grainger

Michelle Krajmalnik Contact Details

Location:
Phoenix, Arizona
Work:
Senior Manager, Customer Experience - Contact Center @ Grainger
Director, Quality - Contact Center @ Sears Holdings Corporation
General Merchandising @ Price Chopper Supermarkets
Education:
Associate of Arts - AA @ University of Phoenix
About:

General Manager, Call Center Operations @ • Responsible for leading the operations of a Sears call center (900+ employees). Driving top line revenue, managing bottom line expense, and balancing the member experience. • Create and sustain a culture that mirrors our company’s strategic values and direction. • Drive salaried Department-level, (Sales and Service Manager) Team Manager, and 

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