To obtain an innovative and challenging position that would allow me to transfer my knowledge and advance my diverse and creative experience. Aspire to be part of a positive and growing environment where integrity and innovation are dynamic components in helping the organization achieve further success. Willing to travel or relocate, if given the opportunity. Career-Related Expertise: Thrives on Innovative Ideas Uncommon degree of creativity Lean+ Project Leader Achieved Six Sigma Black Belt Certificate Achieved Lean Six Sigma Certificate Achieved Six Sigma Green Belt Certificate Lead teams by using and implementing SIT techniques Expert in Process improvements by implementing SIT techniques and Lean+ practices Expert in executing Project Management functions Expert in implementing configuration management requirements and tools Excellent ability to produce a wide variety of digital graphic presentations Experience in developing and implementing aviation digital interactive IETMs based on quality technical manuals meeting FAA, JAA, DoD, DND requirements. Experience with S1000D (v1.6 - 4.0+) standard Thrives in a challenging dynamic, high-pressure environments Extremely passionate in planning and seamlessly executing exceptional business and personal events Great ability to confidently approach and interact favorably with customers through extremely professional and dedicated quality works Technical Proficiency: Adept at learning new software rapidly and with ease Expert knowledge in Microsoft Office (Excel, PowerPoint, Viso, and Project) Languages: XML, SGML, HTML Proficient with technical software: Adobe FrameMaker, Adobe Professional Acrobat, Arbortext, XE, ADOC Navigator Proficient in graphic designing programs: Adobe Photoshop, Illustrator, Creative Suite and QuarkXpress Proficient in multiple Boeing Enterprise tools and systems: CCS, CAE, TPMS, TPDR, IMMS, CMPro, IsoDraw, Auto-Trol

New Business Development/Technical Information Manager @ From February 2015 to Present (11 months) York, Pennsylvania AreaOwner / Multimedia Creative Designer & Event Planner @ Expertly planned wedding and all scheduled events. Establish budgets, review locations, and choose venues. Ensure best rates by skillfully negotiating with suppliers, vendors, and entertainers. Source highly qualified caterers, florists, and all travel and transportation services. Oversee contracted team of event contributors including a caterer, photographer, DJ, floral arrangements, and overall design of venues. Selected Achievements:  Seamlessly orchestrated the wedding events at:  The Embassy Suites in Deerfield Beach, FL, with a budget of $10,000, for 40 people  The Georgetown Inn in Austintown, OH, with a budget of $7,000, for 200 people  The Fort Jackson Clubhouse in Columbia, SC, with a budget of $10,000, for 250 people  Designed, ordered and created all floral arrangements including: table centerpieces, bouquets, boutonnieres, cake topper, floral arch and table arrangements  Designed, printed and constructed invitation packages, favors and various other event details  Designed, printed and constructed wedding invitation from original illustrated artwork  Decorated the venue and successfully made on-the-spot changes to venue to flow with the evening events From 2006 to Present (9 years) Chinook Technical Publications and Core Operations Manager @ Utilizes Lean+ and Systematic Inventive Thinking (SIT) techniques in developing, implementing and managing documented processes to execute various projects in accordance with the Department of National Defense (DND) and airworthiness requirements Developed and implemented processes to support the integration of the Configuration Management (CM) Change Control System (CCS), Common Authoring Environment (CAE) based on the S1000D 4.0 standard, the Illustration IMMS CM tool, and the Technical Problem Management System (TPMS) Successfully increased productivity by utilizing Lean+ and SIT techniques in process improvements Successfully executed and delivered multiple on-time quality quarterly revisions to achieve certification upon the receipt of the final CH147F MHLH Helicopter and into the In-Service Support phase Managed the development of the integrated IL processes to obtain the accountability of source data received to support the development of the MHLH IETP Develop and provides clear and concise presentations to transfer knowledge throughout the enterprise to obtain a standardized execution approach Encourages future leaders to participate on Employee Involvement (EI) teams to express innovative and creative ideas to empower their peers and to achieve a positive engaged environment Provides Leadership and mentors our future leaders to always lead with integrity and to continue expanding their knowledge to achieve accountability From June 2013 to January 2015 (1 year 8 months) Project Manager/Lead for the Canadian MHLH Technical Publications Team @ Utilized Lean+ and Systematic Inventive Thinking (SIT) techniques in developing processes to obtain certification for the Department of National Defense (DND) from the Canadian authorities Specifically defines primary and derived requirements in a requirement matrix in order to obtain certification Provides expertise on processes to ensure technical manual data/procedures are documented and current Directs program scheduling and reporting efforts and resolves complex issues Advises management on the negotiation of contracts and develops summary estimates relevant to technical data development. From January 2012 to June 2013 (1 year 6 months) Greater Philadelphia AreaManager of Technical Publications @ Utilized Lean+ and Systematic Inventive Thinking (SIT) techniques in developing, implementing and managing documented processes to execute various projects in accordance with the Federal Aviation Administration (FAA), 14 CFR 121 regulations and Department of Defense (DoD) Responsible for successfully restructuring the overall operation of the Technical Publications department and distribution of all maintenance and operational technical manuals in accordance with the FAA 14 CFR 121 regulations for the Airbus A320-212/-214 aircraft Supported the development and integration of the Airbus maintenance date into their Interactive Electronic Technical Publications (IETP) system (AirN@v) as a US air carrier Developed and conducted the training for the maintenance and engineering departments, all company personnel, ground handling, fueling, deicing facilities and maintenance providers on how to use all required company software, databases and programs Responsible for and successfully complying with the Quality Control, DoD and FAA auditing requirements Authored and distributed Airbus A320-212/-214 technical manuals and documents for distribution in digital PDF, SGML, XML, HTML and/or paper formats to support aircraft and maintenance electronic flight bags and on the company network Develop technical documentation to achieve Extended Operations (ETOPS) and Charter approval programs Maintain liaison with and assure the exchange of information between the company and all outside organizations Responsible for graphic designing, budgeting, controlling and the printing of all company publications, to include the aircraft signage and marketing promotional packages From March 2003 to January 2012 (8 years 11 months) Manager of Technical Publications @ Utilized Lean+ and Systematic Inventive Thinking (SIT) techniques in developing, implementing and managing documented processes to execute various projects in accordance with the Federal Aviation Administration (FAA), 14 CFR 121 regulations and Department of Defense (DoD) Responsible for successfully restructuring the overall operation of the Technical Publications department and distribution of all operational technical manuals in accordance with the FAA 14 CFR 121 regulations for the Boeing 727 and Boeing 737NG aircraft Developed, edited and formatted Boeing 727 and 737-800 manuals and other technical documents in Adobe FrameMaker SGML for distribution in paper formats Authored the conversion of the company’s Boeing 727 aircraft from a passenger to cargo technical manual. All aircraft were successfully converted ahead of schedule with FAA approval clearance. Develop and revised manuals for the development of the company’s ETOPS (Extended Range Operations with Two Engine Aircraft) program and approval process. Program was approved on schedule with FAA concurrence. Maintain liaison with and assure the exchange of information between the company and the FAA and with the Boeing Commercial Aviation (BCA) technical data support From 1998 to 2003 (5 years)

Certificate of Achievement, Six Sigma Black Belt @ Villanova University From 2014 to 2015 Certificate of Achievement, Lean Six Sigma @ Villanova University From 2014 to 2014 Certificate of Achievement, Six Sigma Green Belt @ Villanova University From 2014 to 2014 Certificate of Completion, Program Management Fundamentals @ Boeing AerospaceCertificate of Completion, Flight Operations IETM customization & admin for Flight Op Engineers @ Airbus IndustriesCertificate of Completion, Adobe Professional Acrobat Training @ Adobe Certified Training Provider, Koster AssociatesCertificate of Completion, LPC Administration Course (FCOM & MMEL) on Airbus A320 @ Airbus IndustriesCertificate of Completion, Flight Operations Digital Data Course @ Airbus IndustriesCertificate of Completion, Adobe FrameMaker @ Adobe Certified Training Provider, Koster AssociatesVisual Communications Degree, Major in Graphic Design & Minor Illustration @ Art Institute of Pittsburgh From 1994 to 1996 Knowledge and Experience, Computer Information Systems @ Youngstown State University From 1992 to 1993 Melissa Lyn Pennline is skilled in: Multimedia Project Management, Illustrator, Graphic Arts, Technical Writing, Floral Design, Event Planning, Catering, Painting, Oil Painting, Advertising, Adobe Creative Suite, Adobe Acrobat, Adobe Photoshop, Publications, Photoshop