 Overall Knowledge (33 years in sales, marketing and field operations)  Knowledge of the marketing territories  Years of working closely with all field managers  Strong Field Experience (Companywide)  Excellent relationship and reputation with Agents  Public and motivational speaking experience and ability  High energy professional with a Positive Attitude  Passion for fostering teamwork  Successful Track Record  Home Office and Field Operations Experience  Demonstrated ability to multi-task  Proven Project Management Skills  Excellent Communication Skills (Verbal and Written)  Demonstrated Sales Knowledge and Ability  Thorough Knowledge of ERIE Marketing, Underwriting and Claims Philosophies Specialties: • Leadership Skills • Focus on Achieving Quality Growth • Building and Maintaining Relationships • Overall Experience • Excellent Speaker and Motivator • Focus on Achieving Results • Team Player • ERIE/Industry Knowledge

Vice President of Sales Promotions and Agency Relations @ Drive profitable growth throughout the organization. Build and maintain relationships with our valuable agency force. Sell the benefits of being associated with this great organization every day. From July 2008 to Present (7 years 6 months) Senior Consultant @ Led high level project teams that developed and introduced initiatives that contributed to organizational success. Used expertise and experience to provide insights to ongoing initiatives throughout the organization. From July 2002 to July 2008 (6 years 1 month) AVP and Manager of Marketing @ Led a diverse group of individuals who consistently dellivered profitable growth results over 12 years in a row. Led the marketing efforts for all three of our major lines of business. Built foundational relationships with our agency force that last even today. From January 1992 to July 2002 (10 years 7 months) District Sales Manager @ Supported the growth activities of 30 independent Agents in the NW PA Region. From November 1988 to January 1992 (3 years 3 months) Erie, Pennsylvania AreaMarketing Specialist @ Supported the marketing activities for all lines of business including Personal Lines, Commercial Lines and Erie Family Life. From November 1982 to November 1988 (6 years 1 month) Erie, Pennsylvania Area

MBA, Marketing and Economics @ University of Pittsburgh - Joseph M. Katz Graduate School of Business From 1981 to 1982 BA, Economics @ University of Pittsburgh From 1978 to 1978 Certified Property Casualty Underwriter, C.P.C.U., Advanced Insurance Study @ The American Institute for Property and Liability Underwriters, Inc. From 1987 to 1990 Mel Hirst is skilled in: Teamwork, Insurance, Underwriting, Claim, Marketing, Sales, Management, Public Speaking, Project Management, Property & Casualty Insurance, Workers Compensation, Brokers, Commercial Insurance, Commercial Lines