"Dr. Phil of Technology"
Windsor, Wisconsin, United States
Technology Decisions, LLC - Cisco Networking Academy
Altman Vilandrie & Company - Data Center & Colocation/Cloud Consultant
2016 to 2017
Greater Boston Area
Technology Decisions, LLC - Cisco Networking Academy
Seven Harbor Global, LLP - Wireless Consultant
2015 to 2016
Madison, Wisconsin Area
Technology Decisions, LLC - Cisco Networking Academy
Meritage Financial Group, Technical Consultant - Wireless Strategy & Future Trends
2014 to 2015
NYC
Technology Decisions, LLC - Cisco Networking Academy
Lumia Capital, Technical Consultant - Cloud Communications
2014 to 2015
Madison, Wisconsin Area
Technology Decisions, LLC - Cisco Networking Academy
Abacus Finance Group, LLC, Technical Consultant - In-building Wireless & Software
2013 to 2014
Madison, Wisconsin Area
Technology Decisions, LLC - Cisco Networking Academy
Howrey, LLP, Expert Witness - VOIP
2007 to 2010
Chicago, IL
Technology Decisions, LLC - Cisco Networking Academy
Karsch Capital Management - Investment Analyst
2008 to 2009
Greater Chicago Area
Technology Decisions, LLC - Cisco Networking Academy
King & Spalding, LLP, Expert Witness - IVR/CTI
2008 to 2009
Greater Atlanta Area
Technology Decisions, LLC - Cisco Networking Academy
USA DoD - Instructor/Consultant WLL(Wireless Local Loop)
2007 to 2008
Washington D.C. Metro Area
Technology Decisions, LLC - Cisco Networking Academy
Electronet KSA - Lead Technical Consultant
2006 to 2007
Dammam, Kingdom of Saudi Arabia
Technology Decisions, LLC - Cisco Networking Academy
Hartsfield-Jackson Atlanta International Airport - Telecommunications Traffic Analyst
2006 to 2007
Greater Chicago Area
Technology Decisions, LLC - Cisco Networking Academy
Cities of Tampa & St Petersburg, FL - Wireless Consultant
2006 to 2007
Tampa/St. Petersburg, Florida Area
Technology Decisions, LLC - Cisco Networking Academy
Kraft Foods, Consultant/Instructor - Business Process Modeling
2006 to 2007
Greater Chicago Area
Technology Decisions, LLC - Cisco Networking Academy
United States Military Academy, Consultant/Instructor - WLAN Security
2006 to 2007
West Point, NY
Technology Decisions, LLC - Cisco Networking Academy
Lee Co, FL Electric Coop, Inc. - Business Continuity/Disaster Recovery Consultant
2005 to 2006
Fort Myers, Florida Area
Technology Decisions, LLC - Cisco Networking Academy
US Army, Consultant/Instructor - IPv6
2005 to 2006
Aberdeen Proving Grounds, Aberdeen, MD
Technology Decisions, LLC - Cisco Networking Academy
Crescendo Ventures Management, LLP - Investment Analyst
2005 to 2006
Palo Alto/San Francisco, CA
Technology Decisions, LLC - Cisco Networking Academy
Verizon, Consultant/Instructor – Current Planning Department Global Network Solutions Group
July 2005 to August 2005
Greenbelt, MD
Technology Decisions, LLC - Cisco Networking Academy
Leydig, Voit & Mayer, Ltd. - WLAN Consultant
2004 to 2005
Greater Chicago Area
Technology Decisions, LLC - Cisco Networking Academy
CTO
Madison, Wisconsin Area
Technology Decisions, LLC - Cisco Networking Academy
Consultant - City of Chicago/O'Hare International Airport
Chicago, IL
Technology Decisions, LLC - Cisco Networking Academy
Broad Peak Investment Advisers Pte Ltd. - Technical Consultant
2015 to 2016
Madison, Wisconsin Area
Technology Decisions, LLC - Cisco Networking Academy
Alcatel-Lucent, Technical Consultant - Wireless Performance Management
2013 to 2014
Greater Chicago Area
Technology Decisions, LLC - Cisco Networking Academy
Ericsson, Technical Consultant - Competitive Wireless Services
2013 to 2014
Schaumburg, IL
Technology Decisions, LLC - Cisco Networking Academy
Connectivity Wireless - Wireless Consultant
2012 to 2013
Greater Chicago Area
Technology Decisions, LLC - Cisco Networking Academy
Gerson Lehrman Group - Consultant
2011 to 2012
NYC
Technology Decisions, LLC - Cisco Networking Academy
Hilbert Communications - LTE Switch Manager
2011 to 2012
Madison, Wisconsin Area
Technology Decisions, LLC - Cisco Networking Academy
at&t Mobility, Technical Consultant - Site Equipment Implementation Design & Engineering
2010 to 2011
Greater Chicago Area
Technology Decisions, LLC - Cisco Networking Academy
INFOSEC Consultant, Abu Dhabi Airports Company (ADAC)/Good Harbor, LLC
2008 to 2010
Greater Chicago Area
Technology Decisions, LLC - Cisco Networking Academy
New Doha International Airport (for Qatar Civil Aviation Authority) - WLAN/DAS Consultant
2008 to 2009
Greater Chicago Area
Technology Decisions, LLC - Cisco Networking Academy
Harborview Advisors, LLC - Investment Analyst
2007 to 2008
Montreal, Canada Area
Technology Decisions, LLC - Cisco Networking Academy
Suncom Wireless, Consultant/Instructor - GSM
2005 to 2006
Charleston, South Carolina Area
Technology Decisions, LLC - Cisco Networking Academy
MCI Corporation, Consultant/Instructor - GSM
2005 to 2006
Washington D.C. Metro Area/San Jose', CA
Technology Decisions, LLC - Cisco Networking Academy
Integro Insurance Brokers - Information Security Consultant
2005 to 2006
Greater New York City Area
Technology Decisions, LLC - Cisco Networking Academy
Hewlett-Packard, Consultant/Expert - ITIL/ITSM Operations Management Processes
2004 to 2005
Greater Chicago Area
Technology Decisions, LLC - Cisco Networking Academy
Western Wireless, Installation & Commissioning Manager - TX, OK, AR, KS, NE, NM
2002 to 2004
Lubbock, Texas Area
Columbia Southern University
Faculty
Orange Beach, AL
Saylor Academy
Subject Matter Expert - IT/IS
Madison, Wisconsin Area
Cisco
Global Service Delivery Manager
January 2000 to December 2001
Chicago, Illinois, United States
Capitol Technology University
Faculty
Webster University
Faculty
Naval Station Great Lakes, Great Lakes, IL
University of Wisconsin-Madison
Associate Faculty, Industrial & Systems Engineering; Robotics/Mechatronics, PEOPLE Program, ProCSI
May 2017 to August 2018
Madison, Wisconsin Area
Motorola Solutions
Systems Engineer/Technical Sales & Marketing Manager
May 1989 to December 1999
Schaumburg, Illinois, United States
DePaul University
Master of Science (MS), Computer Science
1999 to 2005
Lake Forest Graduate School of Management
Master of Business Administration (MBA), Finance, General
1995 to 1999
Capitol Technology University
Doctor of Philosophy - PhD, Cybersecurity Leadership
2020 to 2024
University of Virginia
Bachelor of Science (BS), Systems Engineering
1984 to 1988
Advised client on recent trends in colocation market, risks, costs, operational considerations, and the advisability and benefits of cloud platforms. Provided client with perspective on balancing risks, unknown or unknowable/difficult to quantify costs, expenses, and risks of seeking colocation and/or cloud solutions for enterprise data. Advised client on recent trends in colocation market, risks, costs, operational considerations, and the advisability and benefits of cloud platforms. Provided client with perspective on balancing risks, unknown or unknowable/difficult to quantify costs, expenses, and risks of seeking colocation and/or cloud solutions for enterprise data.
What company does Matthew McCormick work for?
Matthew McCormick works for Technology Decisions, LLC - Cisco Networking Academy
What is Matthew McCormick's role at Technology Decisions, LLC - Cisco Networking Academy?
Matthew McCormick is Altman Vilandrie & Company - Data Center & Colocation/Cloud Consultant
What industry does Matthew McCormick work in?
Matthew McCormick works in the Higher Education industry.
Who are Matthew McCormick's colleagues?
Matthew McCormick's colleagues are Joel Valdez, Jonathan Franzone, and Gabriele Jones
📖 Summary
Altman Vilandrie & Company - Data Center & Colocation/Cloud Consultant @ Technology Decisions, LLC - Cisco Networking Academy Advised client on recent trends in colocation market, risks, costs, operational considerations, and the advisability and benefits of cloud platforms. Provided client with perspective on balancing risks, unknown or unknowable/difficult to quantify costs, expenses, and risks of seeking colocation and/or cloud solutions for enterprise data. From 2016 to 2017 (1 year) Greater Boston AreaSeven Harbor Global, LLP - Wireless Consultant @ Technology Decisions, LLC - Cisco Networking Academy Advised client on logic and architecture of small cells and CRAN-Cloud Radio Access Network. From 2015 to 2016 (1 year) Madison, Wisconsin AreaMeritage Financial Group, Technical Consultant - Wireless Strategy & Future Trends @ Technology Decisions, LLC - Cisco Networking Academy Advised client on wisdom, parameters, and business model of investing in particular WISP 802.11 OEM. From 2014 to 2015 (1 year) NYCLumia Capital, Technical Consultant - Cloud Communications @ Technology Decisions, LLC - Cisco Networking Academy Asked by client to expound on overall cloud communications market landscape, including providers of short message service (SMS) and voice services through the use of application programming interfaces (APIs). Reviewed major vendors in this market space and differentiators. Advised client on high value niches for these types of products, and a reality-check of claims made by these vendors/challenges they face in actual delivery of claims. From 2014 to 2015 (1 year) Madison, Wisconsin AreaAbacus Finance Group, LLC, Technical Consultant - In-building Wireless & Software @ Technology Decisions, LLC - Cisco Networking Academy Advised client on the wisdom, parameters, market environment and technical aspects of investing in development of new in-building wireless predictive software product. From 2013 to 2014 (1 year) Madison, Wisconsin AreaHowrey, LLP, Expert Witness - VOIP @ Technology Decisions, LLC - Cisco Networking Academy Advised Howrey on major IP telephony manufacturer's technology, particularly concerning PSTN fallback feature for their German patent-holding client. Built functioning voip test lab with Bates numbered equipment supplied by opposing counsel. Proved infringement via test bed ip packet trace and conditions under which impairment in ip stream would trigger PSTN fallback. From 2007 to 2010 (3 years) Chicago, ILKarsch Capital Management - Investment Analyst @ Technology Decisions, LLC - Cisco Networking Academy Provided client with evaluation and recommendation regarding investment potential for Foundry Networks, Inc., prior to the company's purchase by Brocade Communications Systems, Inc. From 2008 to 2009 (1 year) Greater Chicago AreaKing & Spalding, LLP, Expert Witness - IVR/CTI @ Technology Decisions, LLC - Cisco Networking Academy Provided credentialed expertise on infringement suit of Kroger Foods by Ronald A. Katz relating to IVR/CTI of Kroger Pharmacy operations. Reviewed and refuted opposing expert witness report. Settlement reached in 3 days post issuance of my report, which was the goal of Kroger. From 2008 to 2009 (1 year) Greater Atlanta AreaUSA DoD - Instructor/Consultant WLL(Wireless Local Loop) @ Technology Decisions, LLC - Cisco Networking Academy Prepared course describing rationale of WLL, applications, uses, and areas of globe possessing demand and reasons why needed. Presented said same course to members of the US Homeland Security communities, having three letter acronyms, which do not exist. As a loyal citizen, I was not permitted to ask any of the students their functions, agencies, or where they performed their work. I was never there. Neither were they. :) From 2007 to 2008 (1 year) Washington D.C. Metro AreaElectronet KSA - Lead Technical Consultant @ Technology Decisions, LLC - Cisco Networking Academy Evaluated client's technical requirements to become national telecommunications provider for government license, KSA CITC, bid while government simultaneously developed regulatory structure, while in kingdom. Created national infrastructure capex model. From 2006 to 2007 (1 year) Dammam, Kingdom of Saudi ArabiaHartsfield-Jackson Atlanta International Airport - Telecommunications Traffic Analyst @ Technology Decisions, LLC - Cisco Networking Academy In an effort for greater planning and efficiency, the airport looked to the data produced by its PBX. I assisted my client in determining the best approach to the retrieval, use, interpretation, and application of this data and what it really means in terms of operational planning and what it doesn't/couldn't/should never. From 2006 to 2007 (1 year) Greater Chicago AreaCities of Tampa & St Petersburg, FL - Wireless Consultant @ Technology Decisions, LLC - Cisco Networking Academy Assisted municipalities with joint effort to determine optimal wireless usage plan and carrier in negotiations with major wireless carriers serving the area as part of joint municipality task force. Proposals were solicited from several major wireless carriers. Recommendations were made and improvements implemented. From 2006 to 2007 (1 year) Tampa/St. Petersburg, Florida AreaKraft Foods, Consultant/Instructor - Business Process Modeling @ Technology Decisions, LLC - Cisco Networking Academy Provided expertise to Kraft Foods as they had just outsourced their IT functions. In order to integrate the 3rd party IT services vendor into Kraft's value chain, the company went through a company wide Business Process Modeling effort. I consulted to Kraft on Best Practice processes and modeling. We discovered what really made Kraft run before and how to make it run better and more cost efficiently going forward. From 2006 to 2007 (1 year) Greater Chicago AreaUnited States Military Academy, Consultant/Instructor - WLAN Security @ Technology Decisions, LLC - Cisco Networking Academy Developed and presented to senior members of the Electrical Engineering faculty of USMA and three representatives of the National Security Agency a course on WLAN security in preparation for international joint military exercises at the Academy held each Summer. From 2006 to 2007 (1 year) West Point, NYLee Co, FL Electric Coop, Inc. - Business Continuity/Disaster Recovery Consultant @ Technology Decisions, LLC - Cisco Networking Academy Worked with client to develop Business Continuity/Disaster Recovery strategy and implement same. Evaluated competitive bids of Sprint and Verizon. From 2005 to 2006 (1 year) Fort Myers, Florida AreaUS Army, Consultant/Instructor - IPv6 @ Technology Decisions, LLC - Cisco Networking Academy Consulted to the US Army on Pentagon directive to implement IPv6. Trained forty army network administrators representing the following groups attended this training: Garrison DOIM (Directorate of Information Management), RDECOM CIO (Research, Development, Emergency Command, Corporate Information Office), the Army Research Lab, CMA (Chemical Material Agency), the Army Research Lab – Adelphi, and the AMSAA (Army Materiel Systems Analysis Agency). From 2005 to 2006 (1 year) Aberdeen Proving Grounds, Aberdeen, MDCrescendo Ventures Management, LLP - Investment Analyst @ Technology Decisions, LLC - Cisco Networking Academy Provided xDSL crosstalk cancellation/mitigation expertise, consultation, and recommendations in evaluating new technologies. From 2005 to 2006 (1 year) Palo Alto/San Francisco, CAVerizon, Consultant/Instructor – Current Planning Department Global Network Solutions Group @ Technology Decisions, LLC - Cisco Networking Academy Retained to provide Current Planning Department, Global Network Solutions, an introductory class in telecommunications traffic engineering including queueing theory, Erlang B/C, and QoS/GoS. From July 2005 to August 2005 (2 months) Greenbelt, MDLeydig, Voit & Mayer, Ltd. - WLAN Consultant @ Technology Decisions, LLC - Cisco Networking Academy Analyzed and diagnosed WLAN availability/reliability issues for major patent law firm including Bluesocket Wireless Gateway parameters and IT department processes and procedures. Observed operations processes. Made recommendations. From 2004 to 2005 (1 year) Greater Chicago AreaCTO @ Technology Decisions, LLC - Cisco Networking Academy http://www.technologydecisions.bizhttp://magister.us/2016/12/college-courses-taught/ Madison, Wisconsin AreaConsultant - City of Chicago/O'Hare International Airport @ Technology Decisions, LLC - Cisco Networking Academy Wireless, Information security, IoT, networking Chicago, ILBroad Peak Investment Advisers Pte Ltd. - Technical Consultant @ Technology Decisions, LLC - Cisco Networking Academy Advised client on impact and viability of LAA small cells. Are they game changer? How does LAA small cells affect data throughput potential? overall data cap? capex? operationally? relationship between bandwidth, spectrum, and total data throughput? From 2015 to 2016 (1 year) Madison, Wisconsin AreaAlcatel-Lucent, Technical Consultant - Wireless Performance Management @ Technology Decisions, LLC - Cisco Networking Academy Key customer interface for end-to-end wireless performance management across CDMA/EVDO in assigned markets, spanning Radio Access Network, 3G Core or backhaul as applicable. Performed (and involved hands-on) day-to-day performance management functions for my assigned market. Generated “No-Harm” performance reports and gaining customer acceptance. Resolved a variety of complex technical/performance issues. Tier1/Tier2 support for all 3G & 4G Performance issues in the market. When issues are found, performed preliminary analysis including but not limited to site configurations, backhaul configurations, analyzing alarms, ROP, asserts by logging in to OMP, OMC-RAN and various other platforms / network elements. Submitted reports to management as needed and work with RF, integration, technical support teams & agreed up on escalation paths to arrive at a resolution. Responsible for resolving performance issues/tickets within service level agreements. Provided recommendations for resolution along with any parameter changes to effect improvement in performance. Looked at longer term performance trends to understand impacts on KPIs. Technical SME-subject matter expert for performance KPIs/SLAs & their trends in the market for the customer as well as internal Alcatel-Lucent teams. From 2013 to 2014 (1 year) Greater Chicago AreaEricsson, Technical Consultant - Competitive Wireless Services @ Technology Decisions, LLC - Cisco Networking Academy • Translated customer experience into clear, measurable business value.• Advised client wrt expertise in Cisco Nexus 3000, 5000, 7000, & 9000 series switches, 2000 FEX, VM-FEX, & F5 load balancers.• Identified causes of churn; analyze spending patterns to prioritize the most impactful segments to reduce it.• Understood how customer experience is advertised, subscribed to and supported across customer's company.• Identified and involve key stakeholders; bridge internal silos to ensure the whole organization aligns with objectives.• Addressed critical customer experience gaps to ensure that future services deliver a consistent and competitive experience.• Delivered actionable recommendations in a prioritized action plan.• Phased recommendations according to business objectives to provide measurable improvements.• Benchmarked capabilities against industry best practices using methodologies and tools. From 2013 to 2014 (1 year) Schaumburg, ILConnectivity Wireless - Wireless Consultant @ Technology Decisions, LLC - Cisco Networking Academy Projects include: Kansas City Convention Center, University of Cincinnati Clermont East, Baker & McKenzie, Ingalls Hospital, Pepsico & Park Place Retirement Community. From 2012 to 2013 (1 year) Greater Chicago AreaGerson Lehrman Group - Consultant @ Technology Decisions, LLC - Cisco Networking Academy The Plus Program program is composed of a select number of GLG experts chosen to provide guidance & expertise to GLG with regards to their online community, G+. From 2011 to 2012 (1 year) NYCHilbert Communications - LTE Switch Manager @ Technology Decisions, LLC - Cisco Networking Academy Responsibility for evaluation, selection, & build-out of new data center to house LTE switch: Diameter, AVPs, MME, SGW, PGW, HSS, PCRF, PCEF, PAS, OFCS, OCS, eNodeB, S1AP, S11, S3/S4, S1-MME, S1-U, S6a, S5/8, Gn/Gp, Gb, Gr, Gx, Sy, Rx. Took corrective action on E911 deficiencies. Performed optimization of UMTS performance and parameterization of UMTS predictions. Performed BSC capacity engineering calculations. Participated in the development of network strategies in collaboration with the executive team. Designed and implemented short- and long-term strategic plans to ensure infrastructure capacity meets existing and future requirements. Specified RTOs/RPOs. Established best practices and policies for installing, configuring, maintaining and troubleshooting network hardware & software. Reviewed and approved all network project plans prior to implementation. Executed on commitments to senior leadership. Conducted research and made recommendations on products, services, protocols, and standards in support of all infrastructure projects and development efforts. Developed business case justifications and cost/benefit analyses for network spending and initiatives. Analyzed existing operations and made recommendations for the improvement and growth of the network infrastructure and systems. Conducted feasibility studies for various upgrade projects, improvements, and other conversions. Established and maintain regular written and in-person communications with the organization's executives, decision-makers, stakeholders, department heads, and end users regarding pertinent infrastructure activities. Directed network design engineers and where necessary, conducted performance reviews and corrective actions of direct reports. Testing Tools: IxLoad, Landslide, Wireshark, JDSU, Tektronix. Scripting: Shell, Tcl, Perl. Operating System: Linux, Solaris, Windows. From 2011 to 2012 (1 year) Madison, Wisconsin Areaat&t Mobility, Technical Consultant - Site Equipment Implementation Design & Engineering @ Technology Decisions, LLC - Cisco Networking Academy As a consultant to at&t Mobility in Chicago, IL, designed and engineered the cell site equipment requirements and the installation scope of work for LTE & UMTS cell site deployments and carrier/capacity additions during at&t Mobility's network expansion and enhancement. Documented all requirements on AT&T’s Job Start Agreement form. Managed and procured material orders, tracked & managed deliveries, ensuring timely call out of material for installation. Worked with Lead Project Manager and other Equipment Design Engineers on UMTS/LTE projects. Provided weekly management summary reports of cell sites designed/engineered, orders placed, order due dates, orders called out, and orders shipped/delivered. Provided weekly management summary reports of material escalations and I provided monthly presentations on status of orders placed, scoped, etc. Creatively engineered the mechanical placement of equipment in overcrowded cell sites and consulted on HVAC issues. Consulted to RF engineering on the wisdom of certain requested network enhancements based on the physical reality existing in the field. From 2010 to 2011 (1 year) Greater Chicago AreaINFOSEC Consultant, Abu Dhabi Airports Company (ADAC)/Good Harbor, LLC @ Technology Decisions, LLC - Cisco Networking Academy Advised Good Harbor, LLC on proper information security state-of-the-art procedures & practices including Confidentiality, Integrity, Availability, Authenticity, Non-repudiation, Risk Management; Administrative, Logical, & Physical Controls, Defense-in-depth, Security Classification of Information, Access Control, Cryptography,Best Practice/Process, Security Governance, Incident Response Planning, Change Management, Entity/Operations Continuity, Disaster Recovery Planning, XSS, CSRF, SQL injection attacks, defenses, and International Best-in-Class INFOSEC Standards. From 2008 to 2010 (2 years) Greater Chicago AreaNew Doha International Airport (for Qatar Civil Aviation Authority) - WLAN/DAS Consultant @ Technology Decisions, LLC - Cisco Networking Academy Provided WLAN & DAS engineering expertise and wireless propagation prediction analysis for new cargo and maintenance hangars. From 2008 to 2009 (1 year) Greater Chicago AreaHarborview Advisors, LLC - Investment Analyst @ Technology Decisions, LLC - Cisco Networking Academy Retained to review veracity of Mitec Telecom presentation for potential investment. Conducted conf calls and site visits. Evaluated Mitec meeting & presentation. Provided analysis and recommendations via report. From 2007 to 2008 (1 year) Montreal, Canada AreaSuncom Wireless, Consultant/Instructor - GSM @ Technology Decisions, LLC - Cisco Networking Academy Consulted to regional wireless carrier on technical/operational issues. Developed/prepared/presented course on GSM including: frequency, coverage, & capacity planning, codecs, network structure, SIMs, phone locking, & service security considerations. From 2005 to 2006 (1 year) Charleston, South Carolina AreaMCI Corporation, Consultant/Instructor - GSM @ Technology Decisions, LLC - Cisco Networking Academy Consulted to regional wireless carrier on technical/operational issues. Developed/prepared/presented course on GSM including: frequency, coverage, & capacity planning, codecs, network structure, SIMs, phone locking, & service security considerations. From 2005 to 2006 (1 year) Washington D.C. Metro Area/San Jose', CAIntegro Insurance Brokers - Information Security Consultant @ Technology Decisions, LLC - Cisco Networking Academy Advised client on proper information security state-of-the-art procedures & practices including Confidentiality, Integrity, Availability, Authenticity, Non-repudiation, Risk Management; Administrative, Logical, & Physical Controls, Defense-in-depth, Security Classification of Information, Access Control, Cryptography,Best Practice/Process, Security Governance, Incident Response Planning, Change Management, Entity/Operations Continuity, Disaster Recovery Planning, XSS, CSRF, SQL injection attacks, defenses, and International Best-in-Class INFOSEC Standards. From 2005 to 2006 (1 year) Greater New York City AreaHewlett-Packard, Consultant/Expert - ITIL/ITSM Operations Management Processes @ Technology Decisions, LLC - Cisco Networking Academy Designed ITIL/ITSM Operations Management processes as a consultant to HP. HP was assisting Lucent prepare for their Sarbanes-Oxley audit. Processes included: Mgmt of IT Infrastructure events, Fault Mgmt, Backup & Restore Mgmt, Storage Mgmt, Workload & Output Mgmt & Scheduling, Operational Administration, Operational Security. Also, performed infrastructure surveys for Citizens/Charter One Bank during their merger. From 2004 to 2005 (1 year) Greater Chicago AreaWestern Wireless, Installation & Commissioning Manager - TX, OK, AR, KS, NE, NM @ Technology Decisions, LLC - Cisco Networking Academy Managed & coordinated installation & commissioning activities of 27 technicians in six states for CDMA/GSM overlay on 116 sites in six months of Western Wireless’ network. From 2002 to 2004 (2 years) Lubbock, Texas AreaFaculty @ Columbia Southern University ITC 3840 Maintaining Microcomputer Systems IITC 3001 Personal Computer FundamentalsITC 3450 Introduction to Data CommunicationBBA 3551 Information Systems ManagementCS 1010 Computer EssentialsITC 2302 Introduction to Data CommunicationITC 2301 Personal Computer Fundamentals Orange Beach, ALSubject Matter Expert - IT/IS @ Saylor Academy BUS206: Management Information Systems - Course ReviewerBUS303: Strategic Information Technology - Course ReviewerCS 401 Operating Systems - Study Guide Author Madison, Wisconsin AreaGlobal Service Delivery Manager @ Cisco Responsible for managing the internal delivery network so as to fulfill the customer contract from Cisco to Motorola. Aid Cisco in understanding how best to service Motorola.Managed Motorola’s global contract, SLA, and subdivided internal contracts, OLAs, for all internal and external delivery units and ensure the SLA was matched accordingly with Operational Level Agreements, OLAs, with Cisco Systems. This included the dynamic planning, scheduling, measurement of services and delivery against OLAs to provide the agreed levels of service, taking into account changes in both supply and demand and seeking continuously and proactively to improve services for the benefit of the Business Centers and ultimately, the customer. Indirectly responsible for on-site and national personnel within a matrix organization.Defined and responsible for implementation site specific and national operational governance and service delivery framework in line with Service Delivery Management standards and processes that culminated in stability in Operational health, Service Excellence and excellent client satisfaction results. Impact: Direct responsibility for client retention through establishing and maintaining service excellence and client satisfaction. Performed Customer Management by interpreting and translating client demand statements and defined/refine supply statement for Cisco optimal service delivery both Cisco solutions as well as partner and 3rd party solutions. Overall accountability and responsibility for the achievement of contracted service levels and customer satisfaction targets for Motorola internationally. From January 2000 to December 2001 (2 years) Chicago, Illinois, United StatesFaculty @ Capitol Technology University CS-458 Senior Design Project IIStudents/teams build and test their selected designs (completed in 457). Each student team delivers a tested prototype and defends its project in front of a panel of experts. Students/ teams submit a final report that includes a description of the design, realization, and test processes as well as test results, discussion, and conclusion. Failure to deliver a completed design and a working prototype that meets engineering, software, and/or security specifications by the end of the semester may result in failing the course. Faculty @ Webster University CSSS 2410 - Cybersecurity and Internet ArchitectureCSSS 2510 - Cyber Attacks and DefenseCSSS 5110 - Cybersecurity CommunicationsCSSS 5120 - Cybersecurity InfrastructuresCSSS 5140 - Cybersecurity Strategic OperationsCSSS 5160 - Encryption Methods and TechniquesCSSS 5220 - Cybersecurity Threat DetectionCSSS 5230 - Cybersecurity ForensicsCSSS 5270 - Cybersecurity in Cloud ComputingCSSS 5280 - Social EngineeringCSSS 5290 - Cybersecurity Risk Management Framework Naval Station Great Lakes, Great Lakes, ILAssociate Faculty, Industrial & Systems Engineering; Robotics/Mechatronics, PEOPLE Program, ProCSI @ University of Wisconsin-Madison College of Engineering Scholarship CommitteeAssociate Faculty: Aug 2017-Aug 2018I taught ISyE 601-IoT & supervised the labs for:ISyE 350 - Junior Design LabISyE 415 - Intro to Manufacturing Systems, Design & AnalysisISyE 601 - IoTISyE 348 - Intro to Human Factors Engineeringhttps://www.engr.wisc.edu/department/industrial-systems-engineering/https://peopleprogram.wisc.edu/http://outreach.sbel.wisc.edu/ProCSI/ From May 2017 to August 2018 (1 year 4 months) Madison, Wisconsin AreaSystems Engineer/Technical Sales & Marketing Manager @ Motorola Solutions Systems Engineer utility accounts VA, NC, IA, NE, MN. Managed a team of 8 engineers. Audited Motorola’s Europe Middle East Africa accounts and analyzed software marketing potential. Promoted GSM software features In both Europe & EMEA. Organized and managed Software Sales Conference in Dubai, UAE. Established working relationship with Motorola GSM manufacturing in the UK. Represented Motorola EMCID (Emerging Markets) Division at the Europe Middle East Africa (EMEA) Software Sales Conference in Madrid, Spain. Provided training for Motorola’s international sales force on software features and utilizing value propositions as effective solution sales tools. Serviced demanding major accounts for Motorola. Utilized all available resources to resolve customer satisfaction issues and downgrade accounts from critical status. Developed and delivered strategies to drive sales and increase profits. Provided technical and product training and direction to sales teams to improve their close rate. Designed and conducted executive presentations, consulted with decision-makers on pricing structures, and presented cost/benefit analyses. Exceeded $2 million plan by 700% for Motorola Emerging Markets, producing $14 million in software sales in just ten months by performing pro forma financial analyses for customers. Exceeded software maintenance revenue by 27%. Provided engineering support for utility companies in the southeastern and mid-western USA. Instructor for US Telecommunications Training Institute, Mabula Game Lodge, Warmbaaths, South Africa. Trained African government telecom officials on latest technologies. 3 G Presenter at Goscomsvyaz and Moscow Technical University, Moscow, Russia. Presenter of software features and benefits to customers in Kuwait, Jordan and Qatar. Speaker, Cellular Infrastructure Group Overview to Zimbabwe Investment Council detailing the value of digital cellular to the economic development of Zimbabwe. From May 1989 to December 1999 (10 years 8 months) Schaumburg, Illinois, United States
Introversion (I), Sensing (S), Feeling (F), Perceiving (P)
1 year(s), 4 month(s)
Unlikely
Likely
There's 92% chance that Matthew McCormick is seeking for new opportunities
Enjoy unlimited access and discover candidates outside of LinkedIn
Trusted by 400K users from
76% of Fortune 500 companies
The most accurate data ever
Hire Anyone, Anywhere
with ContactOut today
Making remote or global hires? We can help.
No credit card required
Matthew McCormick's Social Media Links
/school/ca... /company/c...